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External Hard Drive Stopped Working Following Use of ComboFix


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6 replies to this topic

#1 Mandy Patinkin III

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Posted 31 January 2011 - 11:40 PM

Hello all.

A friend of mine detected some rootkit activity on his system, was unable to rid himself of it with Avira and other antivirus / anti-spyware software, and I recommended that he look into ComboFix. Unfortunately, he left his external Western Digital hard drive connected to his machine, and now every time he attempts to do anything, he receives a 1327 Invalid Drive error. He's running WIndows Vista.

The drive is no longer recognized in his Device Manager, but when he goes into Computer Management, it shows up as an unrecognized device with no associated drive letter. Right clicking it doesn't let him get into the drive properties, nor does it allow him to assign a new letter. Currently, he is busy at work, but I told him that I would try to explain his problem, and forward him a link to the thread so he can chime in with more information if necessary. If any of you have ever encountered anything like this, help would be appreciated, as his drive contains some data that is irreplaceable.

Thanks in advance for your time.

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#2 dc3

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Posted 01 February 2011 - 12:44 AM

Hi Mandy Patinkin lll, and welcome to BleepingComputer.

Is there a drive letter assigned to this hdd?


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#3 bad mojo

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Posted 01 February 2011 - 05:06 AM

Hello,

Yes, and it was E, after combofix was done with it, there was no trace of the drive letter. The external hard drive will work just fine on another computer, but on my Dell 1501 inspiron it will not work.
If I try to install a program, it will tell me that there is an error because of this missing drive.
It is a Western Digital external hard drive. I can give the model number if necessary. It holds 950 GB or so.
I have tried to install programs from a flash drive with no luck.
So it looks like I'm going to need something other than Autorun Repair Wizard.
Any help you can send my way would be great.

thanks.

a

#4 killerx525

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Posted 01 February 2011 - 06:23 AM

Might be a long shot but you can try this, see if it shows the hard drive.

>Michael 
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#5 dc3

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Posted 01 February 2011 - 10:38 AM

Try assigning a drive letter to it.


You will need to be logged on as the Administrator.

Go to Start> right click on My Computer> Manage> Disk Management.

Right click on the drive that you want to assign a drive letter to, then click Change Drive Letter and Paths and then Change.

Click Assign the following drive letter if it is not already selected, click the drive letter that you want to use, and then click OK.

Click Yes when you are prompted to confirm the drive letter change.

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#6 bad mojo

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Posted 02 February 2011 - 06:05 PM

It lists a drive without a letter, blank. Right clicking only results in a "help" in the side bar, no options for properties or anything else.

#7 bad mojo

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Posted 05 February 2011 - 08:52 PM

I was able to plug in my thumb drive, and then take it out, and then plug in my external hard drive and assign it to the letter that my thumb drive previously had.
Not sure if it's a perfect fix, but I'll take it.
thanks.




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