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unknown infection

  • This topic is locked This topic is locked
3 replies to this topic

#1 ThomasMR


  • Members
  • 1 posts
  • Local time:09:47 AM

Posted 31 January 2011 - 11:18 PM

I posted this yesterday under another account with username Tom*. Tried to change notification email this evening but all validation methods failed and I could no longer log in under previous username and password. Had to create a new account. I am not attempting to bump my case. This was the only way I could get back in. I apologize for the re-post.

Running Windows 7. Windows Media Player will not run. Windows Media Center crashes. McAfee Security Center opens a blank window only. McAfee "updated" at least twice since problem began. Blocks links on Web pages. Seem to be Javascript links that are blocked, including links to McAfee products at my ISP. Couldn't login to bleepingcomputer on infected machine. It hid the image verification function when tried password recovery when couldn't log in. Am posting this from my corporate laptop.

DDS text log:
DDS (Ver_10-12-12.02) - NTFSx86
Run by Tom at 19:15:45.82 on Sun 01/30/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22

============== Running Processes ===============

M:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
M:\Program Files\LSI SoftModem\agrsmsvc.exe
M:\Program Files\McAfee\SiteAdvisor\McSACore.exe
M:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
M:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
M:\Program Files\McAfee.com\Agent\mcagent.exe
M:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
M:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
M:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
M:\Program Files\Logitech\Gaming Software\LWEMon.exe
M:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
M:\Program Files\Common Files\Java\Java Update\jusched.exe
M:\Program Files\Singlesnet\Singlesnet\Singlesnet.exe
M:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
M:\Program Files\Logitech\SetPoint\SetPoint.exe
M:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
M:\Program Files\Windows Media Player\wmpnetwk.exe
M:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
M:\Program Files\Internet Explorer\iexplore.exe
M:\Program Files\Internet Explorer\iexplore.exe
M:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
M:\Program Files\Internet Explorer\iexplore.exe
M:\Windows\system32\svchost.exe -k DcomLaunch
M:\Windows\system32\svchost.exe -k RPCSS
M:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
M:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
M:\Windows\system32\svchost.exe -k netsvcs
M:\Windows\system32\svchost.exe -k LocalService
M:\Windows\system32\svchost.exe -k NetworkService
M:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
M:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
M:\Windows\system32\svchost.exe -k imgsvc
M:\Windows\System32\svchost.exe -k secsvcs
M:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
M:\Windows\System32\svchost.exe -k LocalServicePeerNet
M:\Windows\system32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://my.yahoo.com/
uSearch Bar = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - m:\progra~1\mcafee\sitead~1\mcieplg.dll
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - m:\program files\bittorrentbar\tbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - m:\program files\bittorrentbar\tbBitT.dll
BHO: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - m:\program files\vshare\vshare_toolbar.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - m:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - m:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - m:\program files\conduitengine\ConduitEngine.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - m:\program files\mcafee\virusscan\scriptsn.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - m:\program files\bittorrentbar\tbBitT.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - m:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - m:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - m:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - m:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - m:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - m:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - m:\program files\vshare\vshare_toolbar.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - m:\program files\bittorrentbar\tbBitT.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - m:\program files\conduitengine\ConduitEngine.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - m:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Singlesnet] m:\program files\singlesnet\singlesnet\Singlesnet.exe
uRun: [swg] "m:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [mcagent_exe] "m:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Acrobat Speed Launcher] "m:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "m:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Google Desktop Search] "m:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [RtHDVCpl] m:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [Skytel] m:\program files\realtek\audio\hda\Skytel.exe
mRun: [Start WingMan Profiler] m:\program files\logitech\gaming software\LWEMon.exe /noui
mRun: [AdobeCS4ServiceManager] "m:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe_ID0ENQBO] m:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [QuickTime Task] "m:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Acronis Scheduler2 Service] "m:\program files\common files\seagate\schedule2\schedhlp.exe"
mRun: [SunJavaUpdateSched] "m:\program files\common files\java\java update\jusched.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - m:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - m:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - m:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - m:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} - hxxp://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - m:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - m:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - m:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - m:\program files\vshare\vshare_toolbar.dll
Notify: LBTWlgn - m:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
AppInit_DLLs: acaptuser32.dll m:\progra~1\google\google~1\GO36F4~1.DLL
Hosts: www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - m:\users\tom\appdata\roaming\mozilla\firefox\profiles\oameovfu.default\
FF - component: m:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: m:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: m:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: m:\program files\veetle\player\npvlc.dll
FF - plugin: m:\program files\veetle\plugins\npVeetle.dll
FF - plugin: m:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: m:\users\tom\appdata\local\huludesktop\instances\\nphdplg.dll
FF - plugin: m:\users\tom\appdata\roaming\move networks\plugins\npqmp071705000014.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - m:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - m:\program files\mcafee\SiteAdvisor
FF - Ext: Move Media Player: moveplayer@movenetworks.com - m:\users\tom\appdata\roaming\Move Networks
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

============= SERVICES / DRIVERS ===============

R? Adobe Version Cue CS4;Adobe Version Cue CS4
R? b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0
R? GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335
R? gupdate;Google Update Service (gupdate)
R? McShield;McAfee Real-time Scanner
R? McSysmon;McAfee SystemGuards
R? mfeavfk;McAfee Inc. mfeavfk
R? mfebopk;McAfee Inc. mfebopk
R? mferkdk;McAfee Inc. mferkdk
R? mfesmfk;McAfee Inc. mfesmfk
R? USBPNPA;USB PnP Sound Device Interface
S? AVerBDA6x;AVerBDA6x service
S? McAfee SiteAdvisor Service;McAfee SiteAdvisor Service
S? McNaiAnn;McAfee VirusScan Announcer
S? mfehidk;McAfee Inc. mfehidk
S? RTL8167;Realtek 8167 NT Driver
S? Stereo Service;NVIDIA Stereoscopic 3D Driver Service

=============== Created Last 30 ================

2011-01-30 06:45:48 5516608 ----a-w- m:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2011-01-30 06:45:46 5890896 ----a-w- m:\progra~2\microsoft\windows defender\definition updates\{d11f2587-a282-4053-833b-40be87e5c131}\mpengine.dll
2011-01-13 03:37:54 987136 ----a-w- m:\program files\common files\system\ado\msado15.dll
2011-01-13 03:37:54 573440 ----a-w- m:\windows\system32\odbc32.dll
2011-01-13 03:37:54 372736 ----a-w- m:\program files\common files\system\ado\msadox.dll
2011-01-13 03:37:54 352256 ----a-w- m:\program files\common files\system\ado\msadomd.dll
2011-01-13 03:37:54 208896 ----a-w- m:\program files\common files\system\msadc\msadco.dll
2011-01-13 03:36:41 4277016 ----a-w- m:\progra~2\microsoft\ehome\packages\mceclientux\updateablemarkup-4\markup.dll
2011-01-12 04:19:41 -------- d-----w- m:\users\tom\appdata\local\HP
2011-01-12 04:12:18 273256 ------w- m:\windows\system32\HPDiscoPM9511.dll
2011-01-12 04:11:27 -------- d-----w- m:\program files\HP
2011-01-10 22:06:27 42776 ----a-w- m:\progra~2\microsoft\ehome\packages\mceclientux\dsm-3\StartResources.dll
2011-01-08 11:37:56 4277016 ----a-w- m:\progra~2\microsoft\ehome\packages\mceclientux\updateablemarkup-3\markup.dll

==================== Find3M ====================

2010-11-04 05:52:17 978944 ----a-w- m:\windows\system32\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- m:\windows\system32\licmgr10.dll
2010-11-04 04:41:26 386048 ----a-w- m:\windows\system32\html.iec
2010-11-04 04:08:54 1638912 ----a-w- m:\windows\system32\mshtml.tlb
2010-11-02 04:41:12 351232 ----a-w- m:\windows\system32\wmicmiplugin.dll
2010-11-02 04:40:36 496128 ----a-w- m:\windows\system32\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- m:\windows\system32\taskcomp.dll
2010-11-02 04:39:32 749056 ----a-w- m:\windows\system32\schedsvc.dll
2010-11-02 04:34:44 192000 ----a-w- m:\windows\system32\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- m:\windows\system32\schtasks.exe

============= FINISH: 19:16:05.53 ===============

Attached Files

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:47 PM

Posted 05 February 2011 - 02:59 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop


    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:47 PM

Posted 08 February 2011 - 02:52 AM


48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:47 PM

Posted 10 February 2011 - 11:19 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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