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iexplore.exe using 100% of resources


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#1 scott73

scott73

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Posted 31 January 2011 - 09:36 PM

At random times iexplore will begin using 100% of avaialble resources. I have to go to task manager and end process or reboot to recover resources. I also usually see numerous instancs of iexplore when I view task manager. Don't know if it is relevant but I have the same issue on all 3 computers in my house.

DDS


DDS (Ver_10-12-12.02) - NTFSx86
Run by Scott at 19:30:31.32 on Mon 01/31/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1014.466 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Scott\Local Settings\Temporary Internet Files\Content.IE5\RRKQFEID\Defogger[1].exe
C:\Documents and Settings\Scott\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Ask Toolbar BHO: {d4027c7f-154a-4066-a1ad-4243d8127440} - MP3 Rocket Toolbar
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: optionsXpress Toolbar: {63cc63c6-1ae1-491c-b96a-812a7950a1ec} - c:\program files\optionsxpress\optionsxpress toolbar\optionsXpressToolbar.dll
TB: MP3 Rocket Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} -
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - &Yahoo! Messenger
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [A Verizon App] c:\progra~1\verizo~1\helpsu~1\VERIZO~1.EXE
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [PKWARE Certificate Proxy Client] c:\progra~1\pkware\pkzipw\pkpcsr.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219794028658
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://optionsxpressevents.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\scott\applic~1\mozilla\firefox\profiles\rsllabpb.default\
FF - prefs.js: browser.startup.homepage - hxxp://verizon.yahoo.com/
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: NASA Night Launch: nasanightlaunch@example.com - %profile%\extensions\nasanightlaunch@example.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-12-3 294608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-12-3 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-27 40384]
R3 BLKWGD;Belkin Wireless G Desktop Card Service;c:\windows\system32\drivers\BLKWGD.sys [2010-2-8 463872]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys --> c:\windows\system32\drivers\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-1-3 7680]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys --> c:\windows\system32\drivers\motodrv.sys [?]
S3 wlanndi5;wlanndi5 NDIS Protocol Driver;c:\windows\system32\wlanndi5.sys [2004-4-21 16384]
S3 xusb20;Xbox 360 Wireless Receiver for Windows Driver Service;c:\windows\system32\drivers\xusb20.sys [2006-10-13 50048]

=============== Created Last 30 ================

2011-01-29 18:10:43 -------- d-----w- c:\program files\iPod
2011-01-29 18:01:51 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-01-29 18:01:50 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-01-29 17:05:46 -------- d-----w- c:\docume~1\scott\applic~1\SUPERAntiSpyware.com
2011-01-29 17:05:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-29 17:05:37 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-28 01:05:54 -------- d-----w- c:\docume~1\scott\locals~1\applic~1\Yahoo!
2011-01-24 23:23:31 -------- d-----w- c:\docume~1\scott\applic~1\Malwarebytes
2011-01-24 23:23:27 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-24 23:23:26 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-24 23:23:21 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-24 23:23:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-24 22:47:20 -------- d-----w- c:\program files\Microsoft ActiveSync
2011-01-18 23:23:29 -------- d-----w- c:\docume~1\scott\applic~1\GetRightToGo
2011-01-14 03:06:51 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-01-14 02:29:08 -------- d-----w- c:\docume~1\alluse~1\applic~1\Zeon
2011-01-14 02:29:06 -------- d-----w- c:\docume~1\scott\applic~1\Zeon
2011-01-14 02:08:31 -------- d-----w- c:\docume~1\scott\locals~1\applic~1\AskToolbar
2011-01-14 01:44:28 -------- d-----w- c:\docume~1\scott\applic~1\.kde
2011-01-14 01:29:41 -------- d-----w- c:\docume~1\scott\applic~1\KDE
2011-01-12 23:24:05 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-01-12 23:18:52 -------- d-----w- c:\program files\Bonjour
2011-01-04 00:41:23 -------- d-----r- c:\docume~1\scott\applic~1\Brother

==================== Find3M ====================

2011-01-13 08:47:35 38848 ----a-w- c:\windows\avastSS.scr
2010-12-30 23:09:51 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-12-30 23:09:51 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2009-02-24 00:05:22 2847744 ----a-w- c:\program files\SharePod.exe
2008-10-04 08:11:07 1283912 ----a-w- c:\program files\WoW-2.3.0.7561-enUS-downloader.exe

============= FINISH: 19:31:39.89 ===============

Attached Files



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#2 etavares

etavares

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Posted 05 February 2011 - 04:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares

etavares

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Posted 10 February 2011 - 06:18 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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