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Windows hangs at loading screen


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#1 Sacredify

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Posted 31 January 2011 - 05:01 PM

I am currently posting in safe mode, as I cannot load normally.

This makes me assume that the problem is with a driver, though I can't be sure.


Advice?

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#2 hamluis

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Posted 31 January 2011 - 05:06 PM

You might take a look in Event Viewer, looking for errors that occurred at approximate times of your freezes.

You might also take a look in C:\Windows\Minidump to see if there are any files there. If so, they may provide clues.

Louis

#3 Sacredify

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Posted 31 January 2011 - 05:11 PM

Hey Louis,


I looked in the event viewer and found many errors, all related to crypt32, under the "Application" tab. They say:

"Failed auto update retrieval of third-party root list sequence number from: <'> with error: This network connection does not exist."

"Failed extract of third-party root list from auto update cab at: <'> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file."

There were no files in the minidump folder.


Edit: For some reason it wouldn't let me post the URL's of the websites, (W*ndows u*date) :|

Edited by Sacredify, 31 January 2011 - 05:12 PM.


#4 hamluis

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Posted 31 January 2011 - 05:31 PM

Can you go to Windows Update...and download/install critical updates right now?

Louis

#5 Sacredify

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Posted 31 January 2011 - 05:35 PM

Every time I try to connect to: w*ndowsupdate.microsoft.com, I receive an error stating:

The connection was reset.


This leads me to think I have a virus?

Note that once again i could not put in the URL, as it causes the "Connection to reset" when I clicked post.

#6 Bill253

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Posted 31 January 2011 - 05:48 PM

Sacredify,

I see that you have an active thread in the malware help forum. By the looks of what I see, this is wise. They are often backed up and can take a while to respond to you, but be patient. They will respond when they can.

Bill253




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