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Search Engine Redirect / Audio Driver Malfunction


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#1 spdoggy

spdoggy

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Posted 31 January 2011 - 02:22 PM

Hello there everyone.

Recently I have been having some very frustrating issues with my computer. I am running Windows XP Professional SP3 on a Dell Inspiron. Up until now I was having great luck with Windows XP but lately things have been getting sketchy and weird. I have a feeling there are many problems afoot, but here are the main ones I have been noticing.

First, when I boot the computer, I often (but not always) get a notification right off the bat that tells me "Generic Host Process for Win32 Services has encountered a problem and needs to close. I have since googled the phrase and found lots of help on the topic, though none of the hotfixes I tried had any effect on this. I usually just have to ignore this and drag it to the very bottom of my screen because if I do or don't send the error report (either way) it often causes my internet to totally go out.

Secondly, speaking of the google, every time I search for something and click on the results, it automatically redirects me to some spammy website that is vaguely related to the term i searched for. I can usually back-button and get to where i had anticipated, but it's becoming a bit of a hassle.

Every once in awhile when I open iTunes or Winamp, they will give me errors about my audio driver and say that my audio playback isn't setup correctly. This was most certainly not a result of me changing any kind of settings or uninstalling a driver; I know better.

The whole thing just has me vexed because the effects are so sporadic. One day things will be fine and then after a reboot everything is a mess again. Even with a fair amount of computer proficiency I'm a little stuck here. So I saw this forum while searching for help for some of my issues and then decided to register and see what you all could do for me. I read through the steps to take before creating a forum post and the only one I had an issue with was enabling the Windows Firewall; it gives me an error every time I try to even access the settings. However currently I have a lead on some command prompt stuff I can do to maybe fix that. My DDS log will follow this preface immediately and the other two logs are attached as per the guidelines.

I truly appreciate any help you are all able to offer me and I look forward to your replies.

Regards
Spencer Riner

-------------


DDS (Ver_10-12-12.02) - NTFSx86
Run by Spencer at 13:00:24.79 on Mon 01/31/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2786678
uInternet Settings,ProxyOverride = *.local
mWinlogon: UIHost=c:\windows\system32\logonuiX.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - No File
uRun: [F.lux] "c:\documents and settings\spencer\local settings\apps\f.lux\flux.exe" /noshow
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
dRunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32
StartupFolder: c:\documents and settings\spencer\start menu\programs\startup\itunes.ahk
StartupFolder: c:\docume~1\spencer\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launchy.lnk - c:\program files\launchy\Launchy.exe
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} - hxxp://support.microsoft.com/mats/DiagWebControl.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\spencer\applic~1\mozilla\firefox\profiles\mf1a0d4b.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2786678&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2786678&q=
FF - component: c:\documents and settings\spencer\application data\mozilla\firefox\profiles\mf1a0d4b.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: c:\documents and settings\spencer\application data\mozilla\firefox\profiles\mf1a0d4b.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: FoxyTunes: {463F6CA5-EE3C-4be1-B7E6-7FEE11953374} - %profile%\extensions\{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}
FF - Ext: Searchbar Autosizer: {655397ca-4766-496b-b7a8-3a5b176ee4c2} - %profile%\extensions\{655397ca-4766-496b-b7a8-3a5b176ee4c2}
FF - Ext: Silvermel: silvermel@pardal.de - %profile%\extensions\silvermel@pardal.de
FF - Ext: Xmarks: foxmarks@kei.com - %profile%\extensions\foxmarks@kei.com
FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}
FF - Ext: DownThemAll!: {DDC359D1-844A-42a7-9AA1-88A850A938A8} - %profile%\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}
FF - Ext: Show Me More: showmemore@suskind - %profile%\extensions\showmemore@suskind
FF - Ext: rein: rein@notiz.jp - %profile%\extensions\rein@notiz.jp
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\google\google gears\Firefox

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2011-01-24 03:14:04 -------- d-----w- c:\docume~1\spencer\applic~1\Malwarebytes
2011-01-24 03:11:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-24 03:11:03 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-24 03:11:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-24 03:11:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-22 20:08:23 -------- d-----w- c:\docume~1\spencer\locals~1\applic~1\uTorrentBar

==================== Find3M ====================

2011-01-31 18:57:54 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-01-31 18:57:52 57752 ----a-w- c:\windows\system32\rpcnet.dll
2011-01-26 19:01:16 17408 ----a-w- c:\windows\system32\rpcnetp.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD2500BEVS-75UST0 rev.01.01A01 -> Harddisk0\DR0 -> \Device\Ide\IdePort2 P2T0L0-e

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A56BEC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x88d5d872; SUB DWORD [EBP-0x4], 0x88d5d12e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8AD70AB8]
3 CLASSPNP[0xBA108FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8AC17730]
[0x8A529248] -> IRP_MJ_CREATE -> 0x8A56BEC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP2T0L0-e -> \??\IDE#DiskWDC_WD2500BEVS-75UST0___________________01.01A01#5&2747c3d6&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A56BAEA
user & kernel MBR OK
copy of MBR has been found in sector 61 !
copy of MBR has been found in sector 62 !
sectors 488397166 (+255): user != kernel
Warning: possible TDL3 rootkit infection !

============= FINISH: 13:03:15.42 ===============

Attached Files



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#2 SweetTech

SweetTech

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Posted 03 February 2011 - 07:18 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running ComboFix
Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
  • IMPORTANT - Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

    Note: If AVG or CA Internet Security Suite is installed, you must remove these programs before using Combofix. If for some reason these applications will not uninstall, try uninstalling with AppRemover by Opswat.
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

Edited by SweetTech, 03 February 2011 - 07:18 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 09 February 2011 - 02:21 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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