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XP Freezes on Startup


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#1 weinerb

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Posted 31 January 2011 - 01:34 PM

Hello,

I have XP Pro SP3, and a Nvidia GeForce 9500GT graphics card. When I install the software and reboot, XP freezes at the Windows logo screen. I have several cleaners, and have tried to be sure all previous video drivers are deleted before installing again. System boots into Safe Mode fine. The drivers indicate properly installed in Add/Remove Programs. My feeling is a Bios Update may help.. I am computer literate, but feeling stupid right about now.

Thanks,
Barry

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#2 hamluis

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Posted 31 January 2011 - 01:58 PM

<<When I install the software and reboot...>>

i take it you are installing the drivers? What is the source of the drivers? You sure you have the XP drivers?

<<The drivers indicate properly installed in Add/Remove Programs.>>

The proper vehicle for determining (somewhat) the status of device drivers...is Device Manager, not Add/Remove Programs.

Start/Run...type devmgmt.msc and hit Enter.

If you see any yellow or red markings...something needs attention.

Did you disable the onboard video in the BIOS, if applicable...before trying to install the new card?

http://www.nvidia.com/object/product_geforce_9500gt_us.html

If I'm interpreting correctly...that card requires DirectX 10, while XP only supports 9c, according to Microsoft. DirectX 10 (per MS) begins with Vista.

What motherboard are you attempting this install on?

Louis

#3 weinerb

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Posted 01 February 2011 - 08:53 AM

Thanks for the responses Louis..
I had to reinstall Windows after a crash. Prior to the crash this card installed fine and worked fine with Directx 9c for a long time. I have a yellow question mark by the display adapter, which is where I have tried to install the driver. Looked in the Bios for the onboard video but couldn't find where to turn it off. Bios also needs to be upgraded which I am working on.




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