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Outlook Express Hangs


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#1 Arjunbakshi

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Posted 31 January 2011 - 12:55 AM

[img]http://http://www.freeuploadimages.org/images/xi0cov04axpyemavg92b.jpg[/img]

Sherri, Computer Pro and Boopme,

Facing the same issue with my Outlook express. Ran MBAM and Super AntiSpyware. Post that ran ATF Cleaner in normal mode as Safe Mode is not working in my laptop.

MBAM LOG
--------
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5644

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/31/2011 10:06:51 AM
mbam-log-2011-01-31 (10-06-51).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 155634
Time elapsed: 17 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\secupdat.dat (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\secupdat.dat (Worm.Autorun) -> Quarantined and deleted successfully.

Please Help. Critical issue.

Thanks

Arjun

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#2 boopme

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Posted 31 January 2011 - 10:00 AM

Hello, I split this to its own topic,so those that were not involved will not get mail from an old post.


SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Preferences button.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.
&&&&&&&&&
OR USE'
SafeBootKeyRepair.exe
Let us see if we can get Safe mode to run.

Please download and run SafeBootKeyRepair.exe.

Once it has completed, please try booting into Safe Mode.

**********
One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

Edited by boopme, 31 January 2011 - 10:01 AM.

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