Posted 08 February 2011 - 10:48 AM
hello again- I see you moved this topic but something has come up.
instead of hitting f8 to get to safe mode (which now always seems to freeze) I tried a different way. I removed the battery and power cord. Then i reconnected them. when I turned it on again ,I got a screen saying that Your computer did not shut down properly blah, blah, blah, and gave me the 3 options for safe mode. every time I use this method I can access safe mode. Also I noticed 2 other things which may be relevant.
1.)anytime I right click the computer seems to freeze.
2.)there are 2 files on my desktop called desktop.ini-- I didn't think you could have 2 files with the exact same name in the same diretory. these are not shortcuts.
I have been able to run the program that you asked earlier.
After it scans it comes up with 1 threat. In the scan results window it says:
- Forged file skip
Service type:File system driver (0x2)
Service start: Disabled (0x4)
and the the only box I can click is Continue in the lower right of the window or the skip in the top right.
when I cick continue I get:
System scan completed
Infection: not found
and then i click close.
please let me know what I should do next. Thank You