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Logon ui.exe error


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#1 pdxeyeguy

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Posted 30 January 2011 - 05:47 PM

Computer Specs
XP professional 2002 Service Pack 3
2.53GHz 3GB Ram

Upon boot up before windows logo appears I get:

dialog box that says:

Logonui.exe - Application Error

The instruction "0x01419de9" referenced memory at "0x0109822C" the memory could not be "read"

Options:

Click OK to terminate program OR Click cancel to debug program

Then I have to click a total of 10x before a logon box for windows comes up and I click OK and windows boots up. Once the desktop is visible its about 5-15 seconds before another error message appears

dialog box that says:

Windows logon UI encountered a problem and needed to close

This error occurred on today's date and time

Options:

Click here For more information about this error

Another dialog box appears

dialog box says:

szAppName : logonui.exe szAppVer : 6.0.2900.5512 szModName user32dll
szModVer : 5.1.2600.5512 offset : 00009de9

Options:

Click here to view technical info about error report

Another dialog box appears

dialog box says:

The following files will be included in this error report

C:\DOCUME~1\ADRIEN~1\LOCALS~1\Temp\WER33af.dir00\logonui.exe.mdmp
C:\DOCUME~1\ADRIEN~1\LOCALS~1\Temp\WER33af.dir00\appcompat.txt



OK this info is verbatim off the screens

Really appreciate the help

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#2 hamluis

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Posted 30 January 2011 - 05:52 PM

Does this happen if you boot into safe mode?

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis




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