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Problem with a possible virus


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#1 nazko

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Posted 30 January 2011 - 04:00 PM

Hello everyone, I have a problem for the last 3 days. I tried many things, but the problem still exist. There is a pop-up appeering when I have connection to internet. My operational system is in spanish and it appears as "operacion de archivos" (file operation I suppose). It says Windows wants your permission to continue. I think it wants to download something, when I close it it appears again. When the computer is on for more than 3-4 hours the background is becoming black and I have to restart the computer to go back to the old one. I have Avira Antivirus, when i scan the system didn't appear anything. I used the Then I downloaded 30 days free Kaspersky Pure and also Kasperski removal tool. They both detected around 6-7 viruses that were kz1.exe , kcagua.exe, kz0.exe, and kzz.exe (the others were the same but repeated and in different locations in my computer). I started the Windows Defender, it showed me that the following program PowerRegScheduler may be harmfull and it is recommanded to put it in quarantine. I did this and my restarted the computer. When it started I didn't have connection to internet(WiFi). At least the "File Operation" didn't appeared but it was because I didn't have connection to internet. I went to my university and Googled the PowerRegScheduler, I found many complaints that it could be a virus that wants to download different viruses, which explains why the Operacion de archivos(Fiile Operation) appears. I found in a forum that the SUPERAniSpyware is useful for this virus and there were many comments that it really works. I cheked in Google if it really works, or it is a fake antivirs removal. I didn't find bad comments, so I downloaded the program in my memory stick and brought it to my computer, I installed it and scanned my computer. It found 1 Trojan and many coockies things that it said are harmful, then it deleted everything. I still didn't have connection, I read that it could be because of Kasperski Pure, so I uninstalled it and tried to install again Avira Antivir. As I didn't have connection, I couldn't do it. I tried to use a cable instead of the wireless, and I did have connection. Unfortunatelly the "operacion de archivos"(file operation) appeared again. I really don't know what to do....can someone help me?

P.S. Actually the full name that appears in Windows defender is Program:Win/PowerRegScheduler . When I put it in quarantine, nothing change. The Defender says that everything is ok, but when restart the pop-up appears again.


Nasko :)

Edited by nazko, 30 January 2011 - 06:19 PM.


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#2 Orange Blossom

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Posted 30 January 2011 - 11:58 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#3 nazko

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Posted 31 January 2011 - 06:29 PM

I opened another topic for my problem. Thanks a lot for the information, I don't understand a lot from computers and it's a bit difficult for me. In the new topic I couldn't attach the last document ark.txt because it was too big . I tried to make a rar file, but it didn't allowed me to attach it, so decided to put the document as different posts...Maybe this seems very stupid, but I really didn't know what to do. When the txt became smaller than the maximum I uploaded the rest as a document. I'm sorry if this was unappropriate, I hope it won't be a big problem. :)

Best regards.
Nasko

#4 Budapest

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Posted 01 February 2011 - 04:18 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic376908.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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