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Security Shield Issue


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2 replies to this topic

#1 SecretAgentMan

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Posted 30 January 2011 - 12:24 PM

My wife got the Security Shield virus on her computer, and we attempted to fix as was detailed here:

My link

During removal of the malware files, the MalwareBytes program asked us to restart the computer. We did so, and are now getting a black screen and nothing else.
Any ideas?

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#2 Elise

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Posted 03 February 2011 - 02:34 PM

Hello, and sorry for the delay.

At which point do you see this black screen? Do you still see the Windows Splash screen? Does tapping F8 on startup bring up the Advanced Boot Menu?

regards, Elise


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#3 Elise

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Posted 23 February 2011 - 07:13 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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