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Infected with Boot.Tidserv.B on Windows 7 (64)


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3 replies to this topic

#1 StreetWise

StreetWise

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  • Local time:10:11 PM

Posted 30 January 2011 - 07:13 AM

I have a new HP Pavilion dv7 Notebook PC, x64-based, Intel Core i7, running Windows 7 v6.1.7600 Build 7600.

Norton Internet Security v18.5.0.125 running on this machine recently detected the trojan "Boot.Tidserv.B", but was unable to remove it.

I am able to still boot the machine into Windows without any problems. Norton will alert me shortly after that the virus still remains and it is unable to remove.

I have followed the forum instructions and run all the necessary programs.

Please help, this is getting very frustrating.

Kind Regards,
Andy


DDS.txt

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Krissy at 22:33:19.02 on Sun 30/01/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.8126.6156 [GMT 11:00]

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\vcsFPService.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Motorola\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Motorola\Bluetooth\audiosrv.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DigitalPersona\Bin\DPAgent.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Krissy\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=C:\Windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
LSA: Notification Packages = DPPassFilter scecli
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [BTMTrayAgent] rundll32.exe "C:\Program Files\Motorola\Bluetooth\btmshell.dll",TrayApp
mRun-x64: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
mRun-x64: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
mRun-x64: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
IE-X64: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL

================= FIREFOX ===================

FF - ProfilePath - C:\Users\Krissy\AppData\Roaming\Mozilla\Firefox\Profiles\evsmirfk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\DigitalPersona\Bin\FirefoxExt\components\dpffcli.dll
FF - component: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\components\SEPsearchhelperff.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: DigitalPersona Extension: otis@digitalpersona.com - C:\Program Files (x86)\DigitalPersona\Bin\FirefoxExt
FF - Ext: Search Helper Extension: {27182e60-b5f3-411c-b545-b44205977502} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\coFFPlgn

============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-1-23 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1205000.07D\symds64.sys [2011-1-15 450608]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1205000.07D\symefa64.sys [2011-1-15 802864]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20110114.001\BHDrvx64.sys [2011-1-19 953904]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20110128.003\IDSviA64.sys [2011-1-29 476792]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1205000.07D\ironx64.sys [2011-1-15 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1205000.07D\symnets.sys [2011-1-15 382072]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-9-16 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-16 203264]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files\Motorola\Bluetooth\obexsrv.exe [2010-9-16 677128]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-19 103992]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-7-16 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-6-30 27192]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccsvchst.exe [2011-1-15 130000]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-2 2804568]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-9-16 2533400]
R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-24 2192176]
R3 amdkmdag;amdkmdag;C:\Windows\System32\drivers\atikmdag.sys [2010-9-16 6856704]
R3 amdkmdap;amdkmdap;C:\Windows\System32\drivers\atikmpag.sys [2010-9-16 264192]
R3 Bluetooth Device Manager;Bluetooth Device Manager;C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe [2010-9-16 4181256]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files\Motorola\Bluetooth\audiosrv.exe [2010-9-16 1096968]
R3 BTMUSB;Motorola Bluetooth Radio Service;C:\Windows\System32\drivers\btmusb.sys [2010-9-16 3232768]
R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-6-25 32880]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-19 132656]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-9-16 1028096]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-5-1 56344]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-9-16 931168]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BTMCOM;Bluetooth Serial Port;C:\Windows\System32\drivers\btmcom.sys [2010-9-16 52736]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-11 5434368]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-9-16 232992]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-9-16 346144]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-14 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-14 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-14 740864]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-26 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-11 389120]

=============== Created Last 30 ================

2011-01-30 10:26:32 89088 ----a-w- C:\mbr.exe
2011-01-30 10:15:12 -------- d-----w- C:\Users\Krissy\AppData\Roaming\Malwarebytes
2011-01-30 10:13:54 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-01-30 10:13:54 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-01-30 10:13:51 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-01-30 10:13:51 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-01-30 07:18:26 -------- d-----w- C:\Program Files\iTunes
2011-01-30 07:18:26 -------- d-----w- C:\Program Files\iPod
2011-01-23 07:56:08 -------- d-----w- C:\Windows\en
2011-01-23 07:54:28 69464 ----a-w- C:\Windows\SysWow64\XAPOFX1_3.dll
2011-01-23 07:54:28 515416 ----a-w- C:\Windows\SysWow64\XAudio2_5.dll
2011-01-23 07:54:27 523088 ----a-w- C:\Windows\System32\d3dx10_42.dll
2011-01-23 07:54:27 453456 ----a-w- C:\Windows\SysWow64\d3dx10_42.dll
2011-01-23 07:53:54 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\ae86d1191cbbad222\MeshBetaRemover.exe
2011-01-23 07:53:44 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a7cdce331cbbad21a\DXSETUP.exe
2011-01-23 07:53:44 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a7cdce331cbbad21a\dsetup32.dll
2011-01-23 07:53:43 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a7cdce331cbbad21a\DSETUP.dll
2011-01-23 07:53:42 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a770f8881cbbad219\DSETUP.dll
2011-01-23 07:53:42 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a770f8881cbbad219\DXSETUP.exe
2011-01-23 07:53:42 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a770f8881cbbad219\dsetup32.dll
2011-01-23 07:53:13 -------- d-----w- C:\Users\Krissy\AppData\Local\Windows Live
2011-01-23 07:52:50 257024 ----a-w- C:\Windows\System32\mfreadwrite.dll
2011-01-23 07:52:50 206848 ----a-w- C:\Windows\System32\mfps.dll
2011-01-23 07:52:49 4068864 ----a-w- C:\Windows\System32\mf.dll
2011-01-23 07:52:49 3181568 ----a-w- C:\Windows\SysWow64\mf.dll
2011-01-23 07:52:49 196608 ----a-w- C:\Windows\SysWow64\mfreadwrite.dll
2011-01-23 07:52:49 1888256 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2011-01-23 07:52:49 1619456 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2011-01-23 07:45:54 -------- d-----w- C:\PROGRA~3\regid.1986-12.com.adobe
2011-01-23 07:44:36 -------- d-----w- C:\Users\Krissy\AppData\Local\Adobe
2011-01-23 07:38:49 55856 ------w- C:\Windows\System32\drivers\PxHlpa64.sys
2011-01-23 07:38:49 10224 ------w- C:\Windows\System32\drivers\cdralw2k.sys
2011-01-23 07:38:49 10224 ------w- C:\Windows\System32\drivers\cdr4_xp.sys
2011-01-23 07:36:35 -------- d-----w- C:\Program Files (x86)\Common Files\Sonic Shared
2011-01-23 07:36:35 -------- d-----w- C:\Program Files (x86)\Common Files\PX Storage Engine
2011-01-23 03:42:48 257024 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\hpzppw72.dll
2011-01-23 03:27:32 -------- d-----w- C:\Program Files (x86)\GPLGS
2011-01-23 03:26:40 85504 ----a-w- C:\Windows\System32\cpwmon64.dll
2011-01-23 03:26:39 -------- d-----w- C:\Program Files (x86)\Acro Software
2011-01-22 11:33:53 -------- d-----w- C:\Program Files (x86)\Microsoft Synchronization Services
2011-01-22 11:31:06 -------- d-----w- C:\Program Files (x86)\Microsoft Visual Studio 8
2011-01-22 10:17:24 -------- d-----w- C:\Windows\SHELLNEW
2011-01-22 10:17:24 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services
2011-01-22 10:17:00 -------- d-----w- C:\Users\Krissy\AppData\Local\Microsoft Help
2011-01-16 04:49:49 -------- d-----w- C:\Users\Krissy\AppData\Local\ElevatedDiagnostics
2011-01-16 04:25:53 -------- d-----w- C:\Temp
2011-01-16 04:16:28 307169448 ----a-w- C:\temp\Microsoft Office 2010\X16-33056.exe
2011-01-16 04:16:12 681867016 ----a-w- C:\temp\Microsoft Office 2010\X16-32250.exe
2011-01-16 04:16:12 246501136 ----a-w- C:\temp\Microsoft Office 2010\X16-32783.exe
2011-01-15 09:13:16 802864 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\symefa64.sys
2011-01-15 09:13:16 735864 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\srtsp64.sys
2011-01-15 09:13:16 450608 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\symds64.sys
2011-01-15 09:13:16 40568 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\srtspx64.sys
2011-01-15 09:13:16 382072 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\symnets.sys
2011-01-15 09:13:15 171128 ----a-w- C:\Windows\System32\drivers\NISx64\1205000.07D\ironx64.sys
2011-01-15 09:13:07 -------- d-----w- C:\Windows\System32\drivers\NISx64\1205000.07D
2011-01-15 08:59:23 -------- d-----w- C:\Users\Krissy\AppData\Local\CyberLink
2011-01-15 08:59:22 -------- d-----w- C:\Users\Krissy\AppData\Local\PowerCinema
2011-01-15 08:52:55 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-15 08:52:55 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-15 08:52:55 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-15 08:52:55 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-15 08:52:55 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-15 08:52:55 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-15 08:52:55 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-15 08:52:55 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-15 08:52:55 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-01-15 08:52:55 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll

==================== Find3M ====================

2010-12-23 23:19:32 174640 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2010-11-29 06:38:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2010-11-29 06:38:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2010-11-12 07:53:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe
2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe
2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe

============= FINISH: 22:33:48.55 ===============



Attach.txt

See attached ZIP file with "Attach.txt" included.

Attached File  Attach.zip   3.73KB   0 downloads



Ark.txt

See attached ZIP file with "Ark.txt" included.

Attached File  Ark.zip   497bytes   0 downloads

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:11 AM

Posted 03 February 2011 - 11:22 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:11 AM

Posted 06 February 2011 - 01:09 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:11 AM

Posted 09 February 2011 - 09:15 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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