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McAfee & Microsoft Essentials Won't Run Scan

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#1 BobbyJohn


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Posted 29 January 2011 - 02:52 PM

I have a Dell 8300 running XP. Today, when I went to run my McAfee scan feature, it would not run. Putting cursor on the shield icon did not pull up the command menu as it usually does. I also have Microsoft Essentials. I also tried that with the same results. Several days ago I had a Trojan (Win32/orsam!rts) which I couldn't get rid of. After that, I had someone hack into my e-mail (Yahoo) account and send out a phishing e-mail. I changed PWs and things seemed to clear up. The Trojan seemed to vanish. Now the McAfee and Essentials won't work. Fortunately, I have a laptop to get me through. I've secured the desktop where my problems seem to be.

Edited by hamluis, 29 January 2011 - 03:36 PM.
Moved from XP to Am I Infected forum.

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#2 dc3


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Posted 29 January 2011 - 03:09 PM

It sounds like you may still be infected. I will request that a Moderator move this topic to the Am I Infected forum where there are members who a best suited for helping in situations like this.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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