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AMERICA ONLINE ADDRESS BOOK NOT SHOWING CONTACTS


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#1 SuesAcct

SuesAcct

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Posted 29 January 2011 - 01:51 PM

First off THANK YOU for this great site and the help you all provide.
I have been using AOL for many years, and its gone down hill lately. Well, they recently upgraded their software and now I am having a problem with my address book. I have uninstalled aol completely and then reinstalled it, I have also deleted my address book, signed on again and its still not working.
Here is the problem.
When I begin to write an email, I go to my address book/contact area where I will put in the names of my recipients. However, there is a small white box that covers the email addresses, and I'm not able to see any contacts. I have even tried to put them back in again, like they are new contacts but it still wont show them. I will show you a pic of what I'm trying to say. I know they recently had problems with their emails not getting to people but they said today that they fixed it all. However, thats not my problem here. I just have no contacts showing up in my address book. Its some sort of glitch, but I have searched all over the place and can't find an answer.

Thanks so much Gang!!!
Cheers

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Edited by hamluis, 29 January 2011 - 03:29 PM.
Moved from XP forum to Web Browsing/Email.


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