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Computer runs slow and freezes. Infection or to many things running?


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16 replies to this topic

#1 crewjones33

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Posted 29 January 2011 - 11:20 AM

My Dell XPS M1530 laptop is running super slow. I don't know if im infected or there are to many things running in the background. I installed and ran MBAM and it found one thing. I deleted it but the speed and freezing has not stopped. Please help!!

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#2 Broni

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Posted 29 January 2011 - 12:12 PM

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key Posted Image, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

====================================================

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Attach the file to your next reply.

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#3 crewjones33

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Posted 29 January 2011 - 12:52 PM

Intel® Core™2 Duo CPU 2.16 Ghz
4 GB ram
285 Gb HDD 144 GB Free
Avast Antivirus
Windows Firewall

#4 Broni

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Posted 29 January 2011 - 12:56 PM

...and Autoruns.....

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#5 crewjones33

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Posted 29 January 2011 - 12:57 PM

Still working on that. Computer keeps freezing and i have to restart.

#6 crewjones33

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Posted 29 January 2011 - 01:00 PM

On the last restart a message appeared and said "One of your disks needs to be checked for consistency..." Any ideal what this means?

#7 Broni

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Posted 29 January 2011 - 01:01 PM

1. Click Start, click Run, type chkdsk /f /r, and then click OK.
2. At the command prompt, type Y to let the disk scanner run when you restart the computer.
3. Restart the computer.
4. Chkdsk will run.

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#8 crewjones33

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Posted 29 January 2011 - 01:02 PM

I let it run and the computer is now restarting.

#9 crewjones33

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Posted 29 January 2011 - 01:11 PM

Attached File  AutoRuns.txt   68.92KB   5 downloads

#10 crewjones33

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Posted 29 January 2011 - 01:12 PM

Also while i was doing this a pop up at the bottom of the screen came up and said... Mswinext.exe was a corrupt file

#11 crewjones33

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Posted 29 January 2011 - 01:16 PM

While trying to get the log windows explore stopped responing several times.

#12 Broni

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Posted 29 January 2011 - 01:27 PM

I suggest, you start a new topic in "Am I Infected?" forum.
You may have some nasties there.

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#13 crewjones33

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Posted 29 January 2011 - 01:30 PM

Thanks i will do that. One last thing...

#14 crewjones33

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Posted 29 January 2011 - 01:33 PM

While i was trying to close out some open windows. Windows stopped responding and the screen went black. Now i have a pop up that says " Logon process has failed to create the security options dialog. Failure - Security Options "

Any ideals on what causes this?

#15 Broni

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Posted 29 January 2011 - 01:34 PM

Well, I'd start with making sure, your computer is clean.

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