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Slow Computer


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5 replies to this topic

#1 JaxNHayes

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Posted 29 January 2011 - 09:51 AM

I had some infections on my computer and with the assiatance of your malware team I have removed them. The problem I am having now is that my computer is operating extremely slow. When starting Windows it takes a while and the start up music kind of stutters when it plays. Videos also stutter most of the time. I checked the Windows task manager and it shows my CPU usage is at 90%-100% most of the time. The guy who helped me said that someone in this forum could help me get back on track. When my computer was infected it still operating fine but I had pop-ups and hidden audio commercials playing, and then towarsd the end of removing the infections it began to operate very very slowly. Any help would be greatly appreciated.

Here is a link to the malware topic for your info.

http://www.bleepingcomputer.com/forums/topic370136.html


Thank you so much for the help you provide on this site.

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#2 killerx525

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Posted 29 January 2011 - 09:54 AM

Have a look at this topic.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 dc3

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Posted 29 January 2011 - 10:34 AM

Please download and run Process Explorer and post the results back in this topic.

Edited by dc3, 29 January 2011 - 10:51 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 JaxNHayes

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Posted 30 January 2011 - 09:27 AM

Have a look at this topic.


I have already looked at that topic and did the scans and stuff, still slow. That's why I posted.


Please download and run Process Explorer and post the results back in this topic.


Here are the results:

Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 0 K 28 K
Interrupts n/a 97.06 0 K 0 K Hardware Interrupts
DPCs n/a 0 K 0 K Deferred Procedure Calls
System 4 0 K 236 K
smss.exe 816 172 K 424 K Windows NT Session Manager Microsoft Corporation
csrss.exe 928 1,824 K 4,512 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 968 9,104 K 1,052 K Windows NT Logon Application Microsoft Corporation
services.exe 1020 1,976 K 3,752 K Services and Controller app Microsoft Corporation
ati2evxx.exe 1204 744 K 2,784 K ATI External Event Utility EXE Module ATI Technologies Inc.
svchost.exe 1248 3,336 K 5,552 K Generic Host Process for Win32 Services Microsoft Corporation
wmiprvse.exe 2836 2,184 K 5,696 K WMI Microsoft Corporation
hpqbam08.exe 524 1,224 K 4,864 K HP CUE Alert Popup Window Objects Hewlett-Packard Co.
hpqgpc01.exe 1448 4,168 K 9,724 K GPCore COM object Hewlett-Packard
svchost.exe 1344 2,172 K 4,932 K Generic Host Process for Win32 Services Microsoft Corporation
MsMpEng.exe 1488 160,408 K 84,912 K Antimalware Service Executable Microsoft Corporation
svchost.exe 1528 25,740 K 39,560 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1652 1,472 K 3,764 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1800 1,684 K 4,276 K Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 412 13,264 K 16,976 K Spooler SubSystem App Microsoft Corporation
svchost.exe 768 1,452 K 3,904 K Generic Host Process for Win32 Services Microsoft Corporation
AppleMobileDeviceService.exe 860 5,004 K 7,856 K MobileDeviceService Apple Inc.
mDNSResponder.exe 908 1,344 K 4,004 K Bonjour Service Apple Inc.
svchost.exe 1060 11,356 K 15,104 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1212 7,084 K 9,696 K Generic Host Process for Win32 Services Microsoft Corporation
jqs.exe 1720 2,192 K 1,768 K Java™ Quick Starter Service Sun Microsystems, Inc.
LSSrvc.exe 1140 732 K 2,396 K Hewlett-Packard Company
svchost.exe 1896 1,240 K 3,408 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1920 1,576 K 3,832 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1956 2,880 K 5,064 K Generic Host Process for Win32 Services Microsoft Corporation
wdfmgr.exe 2024 1,656 K 1,960 K Windows User Mode Driver Manager Microsoft Corporation
alg.exe 680 1,280 K 3,744 K Application Layer Gateway Service Microsoft Corporation
hpqwmi.exe 4084 2,244 K 4,036 K hpqwmi Module Hewlett-Packard Development Company, L.P.
FNPLicensingService.exe 4088 940 K 2,836 K Activation Licensing Service Macrovision Europe Ltd.
iPodService.exe 3880 2,588 K 4,316 K iPodService Module (32-bit) Apple Inc.
lsass.exe 1036 4,032 K 1,336 K LSA Shell (Export Version) Microsoft Corporation
ati2evxx.exe 2696 936 K 3,500 K ATI External Event Utility EXE Module ATI Technologies Inc.
taskmgr.exe 4068 1,508 K 1,716 K Windows TaskManager Microsoft Corporation
explorer.exe 2820 1.47 29,660 K 41,216 K Windows Explorer Microsoft Corporation
SynTPEnh.exe 3068 1,628 K 4,376 K Synaptics TouchPad Enhancements Synaptics, Inc.
HP Wireless Assistant.exe 3304 2,256 K 5,020 K hp Wireless Assistant Module Hewlett-Packard Company
eabservr.exe 3480 3,392 K 6,868 K Quick Launch Buttons Hewlett-Packard
ipoint.exe 3488 6,740 K 11,176 K IPoint.exe Microsoft Corporation
Acrotray.exe 3624 4,108 K 9,040 K AcroTray Adobe Systems Inc.
SetPoint.exe 3640 5,140 K 11,744 K Logitech SetPoint Event Manager (UNICODE) Logitech, Inc.
KHALMNPR.exe 2844 3,968 K 5,920 K Logitech KHAL Main Process Logitech, Inc.
jusched.exe 3676 2,264 K 6,616 K Java™ Platform SE binary Sun Microsystems, Inc.
msseces.exe 1504 4,796 K 9,780 K Microsoft Security Client User Interface Microsoft Corporation
iTunesHelper.exe 2148 9,760 K 14,864 K iTunesHelper Apple Inc.
ctfmon.exe 2188 1,012 K 3,476 K CTF Loader Microsoft Corporation
hpqtra08.exe 3368 8,332 K 14,956 K HP Digital Imaging Monitor Hewlett-Packard Co.
hpqste08.exe 2224 5,320 K 11,240 K HP CUE Status Root Hewlett-Packard Co.
hpqste08.exe 3504 3,816 K 8,820 K HP CUE Status Root Hewlett-Packard Co.
iexplore.exe 3084 8,136 K 5,264 K Internet Explorer Microsoft Corporation
iexplore.exe 2960 35,544 K 49,120 K Internet Explorer Microsoft Corporation
procexp.exe 3508 1.47 14,332 K 8,588 K Sysinternals Process Explorer Sysinternals

#5 Broni

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Posted 30 January 2011 - 02:12 PM

See HERE

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 dc3

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Posted 30 January 2011 - 05:04 PM

Good advice Broni.:thumbup2:

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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