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DVD Rom won't recognize files on any cd/dvd

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#1 mvparker79


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Posted 29 January 2011 - 12:42 AM

I've been dealing with this problem for about a year now and I'm just sick and tired of it now. When I got my laptop brand new several years ago the DVD/CD player worked just fine. Watched movies and read files just fine. I've since had some issues where I needed to reformat my laptop, which caused me to have to reinstall all the drivers as well.

Well I must have messed something up pretty good when I did that (about a year or two ago now) because the drive will not recognize any files what so ever when I stick a disc in. DVDs or CDs.

I'm really unsure where to begin with my specs because quite honestly...I just have no idea. Can anyone walk me through running some diagnostic tests and I can post them, and you all tell me what you're seeing and how to fix the problem? Thanks.

Edited by hamluis, 29 January 2011 - 11:36 AM.
Moved from XP to Internal Hardware.

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#2 dc3


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Posted 30 January 2011 - 03:22 AM

The DVD/CD drive is a plug and play device. This means that Windows has drivers for this already, these are known as native drivers.

Try this. Go to Start> Run and either type in or copy and paste mmc devmgmt.msc

When this opens scroll down to DVD/CD-ROM and click on the + sign in the box to expand the tree. Right click on your DVD/CD drive> Properties> Driver. Uninstall the driver. When you restart your computer the installation Wizard will recognize the drive as new hardware and install the drivers.

Let us know how this works.

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