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Google link redirect / random tab openings


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#1 10CCGMTC

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Posted 28 January 2011 - 09:31 PM

This is my aunt's computer, so I don't know all that details behind what's on it. (I don't remember iExplore, MBAM or COMOD being on the PC when I used it on Tuesday.)

It appears that she caught something (it appears to be Antivirus Scan based on the new bookmarks). It looks like she followed some instructions, used iExplore, then scanned with MBAM. But it still has the problem with Google links being redirected, and random tabs opening with ads or saying "Download Registry Cleaner". This is happening while using Firefox, as Internet Explorer is not used. It also looks like she downloaded COMODO Internet Security Premium after she used MBAM and Iexplore.

I ran MBAM again today and the results said nothing is infected. Here is the top part:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5604

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

Hopefully this is enough to begin the helping process. I appreciate any and all help. :thumbup2:

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#2 Blade

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Posted 03 February 2011 - 02:24 AM

Hello.

Let's try this.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

~Blade


In your next reply, please include the following:
TDSSKiller Log

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