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IE8 and firefox redirecting problems


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3 replies to this topic

#1 holycrappy

holycrappy

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Posted 27 January 2011 - 11:23 PM

I am getting redirect problems on both browsers and sometimes it varies. It doesnt do it all the time but most of the time it does. Not always the same redirect site either. I have run every antivirus known pretty much and no luck. I have and hp pavilion and an hp laptop both doing it. On the laptop i did a system recovery and it still does it but its only 5 months old and didnt do it when it was new. On my desktop I just ran hijack this and this is the log file. Any ideas would be helpful at this point.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:41:23 PM, on 1/27/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://get.adobe.com/shockwave/thankyou/activex/?installer=Shockwave_11.5.9.615_Windows_Slim_IE"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
O16 - DPF: {1455BE02-C41B-4115-B21C-32380507DC8F} (MxTextAreaU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxTextAreaU.cab
O16 - DPF: {1C18220D-EC23-48C8-B35E-857ADE9D1465} (Potential Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/Potential.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {223216F6-B9FE-406D-9ED6-143FCE3A07B8} (MxLogicalTRU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxLogicalTRU.cab
O16 - DPF: {2F98EA90-EAE1-4AB5-AE89-DA073D824589} (MxBinderU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxBinderU.cab
O16 - DPF: {31538FAB-8051-4CFA-ACA4-B2668718B6F8} (MxMenuU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxMenuU.cab
O16 - DPF: {46DE705F-D294-4688-A12D-5E06FEFDEE2C} (LocalDBU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxLocalDBU.cab
O16 - DPF: {5C32688E-CEBE-419D-9C63-0704A2331EEC} (MxFileControlU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxFileControlU.cab
O16 - DPF: {71E7ACA0-EF63-4055-9894-229B056E9C31} (MxGridU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxGridU.cab
O16 - DPF: {7A868592-7D06-44CF-ADF1-EF7517BD8F3A} (ManagerEx4 Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/ManagerEx4.cab
O16 - DPF: {84168FE7-B960-402B-BC0E-E7214D2CFC10} (MxResourceMngU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxResourceMngU.cab
O16 - DPF: {90CAA259-71ED-42CB-BEB8-95281CCF9E58} (MxTabU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxTabU.cab
O16 - DPF: {9683681E-FAD6-45F1-86B3-FD60C7101BC9} (MxReportU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxReportU.cab
O16 - DPF: {98D193AD-51B4-4503-80F5-EB953C47DB47} (RSSAdaptor Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxRSSAdaptor.cab
O16 - DPF: {9F0AA341-1D10-4B18-B70B-6AA49CE7F5D6} (MxImageSetU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxImageSetU.cab
O16 - DPF: {AF989B7C-8AC3-40BC-B749-EB335BDFD190} (MxDataSetU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxDataSetU.cab
O16 - DPF: {B1405FE9-DEF8-4679-A3BC-C05F1330CDDD} (MGridU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxMGridU.cab
O16 - DPF: {BB4533A0-85E0-4657-9BF2-E8E7B100D47E} (MxComboU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxComboU.cab
O16 - DPF: {C1781C5C-0C32-40F2-8927-46FE4BCB5B87} (MxTreeU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxTreeU.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D7779973-9954-464E-9708-DA774CA50E13} (MxMaskEditU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxMaskEditU.cab
O16 - DPF: {F73C0958-D8FE-43A5-9BB0-0F651C5A2BCC} (MxRadioU Class) - file:///C:/Documents%20and%20Settings/HP_Owner/Desktop/cabfiles/MxRadioU.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Filter: application/x-gforms-deflate - {16F165FF-E9B6-496C-AD6D-039418EA3420} - C:\WINDOWS\Downloaded Program Files\Potential.dll
O18 - Filter: application/x-gforms-xml - {16F165FF-E9B6-496C-AD6D-039418EA3420} - C:\WINDOWS\Downloaded Program Files\Potential.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
O23 - Service: FsUsbExService - Teruten - C:\WINDOWS\system32\FsUsbExService.Exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: vseamps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
O23 - Service: vsedsps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
O23 - Service: vseqrts - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

--
End of file - 12528 bytes

Edited by Budapest, 27 January 2011 - 11:29 PM.
Moved from AII ~BP


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 February 2011 - 11:16 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 February 2011 - 01:55 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 February 2011 - 02:49 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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