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Extremely slow booting up time and performance spikes during usage


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7 replies to this topic

#1 Khevinet

Khevinet

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  • Location:Korea
  • Local time:02:15 PM

Posted 27 January 2011 - 11:16 PM

I've been working with another community member in a seperate thread, and have run several scans as per their advice. No real progress has been made, and it was suggested that I post additional information here. I made a dds log, and used gmer :

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by jyfkf at 10:40:31.30 on 28/01/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.949.82.1033.18.4093.1570 [GMT 9:00]

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\RAVCpl64.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\vVX3000.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFGuage.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFRealTimeD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFTimerD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files (x86)\NATEON\BIN\NATEONMain.exe
C:\Windows\system32\conime.exe
C:\Windows\System32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\jyfkf\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.nate.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
mRun: [QlbCtrl] %ProgramFiles(x86)%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [<NO NAME>]
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~3.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFGuage.exe
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~2.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFRealTimeD.exe
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~1.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFTimerD.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {29A84C9B-9AC0-4A18-B0D7-60571B0E88CE} - hxxp://www.11st.co.kr/ocx/SKSCmaker.cab
DPF: {3C36DCBE-5CDF-4C35-9D0B-4A1882B2EB0A} - hxxps://tx.allatpay.com/component/AllatPayRE.cab
DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} - hxxp://download.softforum.co.kr/Published/XecureWeb/v7.2.4.0/xw_install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8DC067B8-911D-473A-90F1-1171B887CDE0} - hxxp://cyimg7.cyworld.com/ImageUpload/CyPictureU1233.cab?20081124
DPF: {C854C4D1-ED53-4B1F-AA45-783B3CF3315C} - hxxp://program.webhard.co.kr/Plus/active_upload2/DacomUpload.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} - hxxps://vbv.samsungcard.co.kr/keycrypt/npkcx.cab
DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} - hxxps://www.vpay.co.kr/kvpfiles_new/KVPISPCTLD_VISTA64.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
mRun-x64: [RtHDVCpl] RAVCpl64.exe
mRun-x64: [IAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe"
mRun-x64: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun-x64: [VX3000] C:\Windows\vVX3000.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

================= FIREFOX ===================

FF - ProfilePath - C:\Users\jyfkf\AppData\Roaming\Mozilla\Firefox\Profiles\9brhnrpf.default\
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Common Files\GRETECH\npgomtvx_nie.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\IPSFFPlgn

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1205000.07D\SymDS64.sys [2011-1-26 450608]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1205000.07D\SymEFA64.sys [2011-1-26 802864]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\BASHDefs\20110114.001\BHDrvx64.sys [2011-1-26 953904]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\IPSDefs\20110127.001\IDSviA64.sys [2011-1-28 476792]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-18 14920]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-18 12360]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1205000.07D\Ironx64.sys [2011-1-26 171128]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\NAVx64\1205000.07D\symtdiv.sys [2011-1-26 432760]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2010-6-30 128752]
R2 {22D78859-9CE9-4B77-BF18-AC83E81A9263};{22D78859-9CE9-4B77-BF18-AC83E81A9263};C:\Program Files (x86)\HP\QuickPlay\000.fcl [2008-6-27 32240]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe [2011-1-26 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-26 132656]
R3 NETw4v64;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw4v64.sys [2007-10-31 3197440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-21 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-8-7 93184]

=============== Created Last 30 ================

2011-01-28 00:59:34 89088 ----a-w- C:\mbr.exe
2011-01-26 11:13:30 174640 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-01-26 11:13:30 -------- d-----w- C:\Program Files\Symantec
2011-01-26 11:13:30 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2011-01-26 11:12:21 802864 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\SymEFA64.sys
2011-01-26 11:12:21 735864 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\srtsp64.sys
2011-01-26 11:12:21 450608 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\SymDS64.sys
2011-01-26 11:12:21 432760 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\symtdiv.sys
2011-01-26 11:12:21 40568 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\srtspx64.sys
2011-01-26 11:12:21 382072 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\symnets.sys
2011-01-26 11:12:21 171128 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\Ironx64.sys
2011-01-26 11:12:06 -------- d-----w- C:\Windows\System32\drivers\NAVx64\1205000.07D
2011-01-26 11:12:06 -------- d-----w- C:\Windows\System32\drivers\NAVx64
2011-01-26 11:12:00 -------- d-----w- C:\Program Files (x86)\Norton AntiVirus
2011-01-26 11:11:27 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2011-01-26 11:04:59 -------- d-----w- C:\PROGRA~3\NortonInstaller
2011-01-25 09:51:12 7844688 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{4DC3EE7B-3DA7-41B0-8576-4356FD88552B}\mpengine.dll
2011-01-24 04:46:26 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-01-24 02:29:41 -------- d-----w- C:\PROGRA~3\!SASCORE
2011-01-23 04:11:17 -------- d-----w- C:\Users\jyfkf\AppData\Roaming\SUPERAntiSpyware.com
2011-01-23 04:11:17 -------- d-----w- C:\PROGRA~3\SUPERAntiSpyware.com
2011-01-23 04:10:58 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-01-16 01:43:30 388096 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-12 14:14:55 -------- d-----w- C:\Program Files (x86)\LG Electronics
2011-01-12 14:12:45 866816 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Windows\Templates\F\tools\LGUSBModemDrivers_WHQL_CDMA_Ver_4.9.6_All.msi
2011-01-12 14:12:45 24576 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Windows\Templates\F\SendScsiCmd.dll
2010-12-30 13:44:34 -------- d-----w- C:\Users\jyfkf\AppData\Local\Google

==================== Find3M ====================

2010-12-28 15:26:13 462848 ----a-w- C:\Windows\System32\odbc32.dll
2010-12-28 14:57:35 409600 ----a-w- C:\Windows\SysWow64\odbc32.dll
2010-12-20 09:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-12-14 16:20:18 1251840 ----a-w- C:\Windows\System32\sdclt.exe
2010-11-30 08:00:46 2014288 ----a-w- C:\Windows\AllatPayRE.dll
2010-11-30 06:46:02 70736 ----a-w- C:\Windows\AllatKeyIn.exe
2010-11-29 08:38:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2010-11-29 08:38:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2010-11-17 05:19:16 1105920 ----a-w- C:\Windows\SysWow64\ISPPopUpDlg.exe
2010-11-12 09:53:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2010-11-06 11:10:13 357376 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-06 11:10:13 270336 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-11-06 04:35:53 499712 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-06 04:35:30 655872 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-06 04:35:30 410112 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-06 04:35:16 854528 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-05 01:54:36 339968 ----a-w- C:\Windows\SysWow64\KvpUpCom.dll
2010-11-05 00:53:47 171520 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-11-04 21:16:05 267776 ----a-w- C:\Windows\System32\taskeng.exe
2010-11-04 15:35:17 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys

============= FINISH: 10:41:34.74 ===============

While running gmer, several boxes were grayed out, and I couldn't choose to scan system, library, devices and several other areas.

Any help would be greatly appreciated. I live abroad and don't have access to a lot of resources.

Thanks in advance,

Khevinet

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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Posted 03 February 2011 - 03:29 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Khevinet

Khevinet
  • Topic Starter

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  • Gender:Male
  • Location:Korea
  • Local time:02:15 PM

Posted 04 February 2011 - 08:56 PM

THanks for the reply.

I'm using Vista with this (Motherboard: Quanta | | 30D2 Processor: Intel® Core™2 Duo CPU T5750 @ 2.00GHz | U2E1 | 2000/667mhz)) processor, and am not sure if it is 32 or 64 bit. I don't have the windows install CD either, (it's actually in a different country, which...doesn't help a lot).

I'm having a lot of slowdown time when botting up and a lot of programs hanging and stalling during use, especially firefox, as well as lots of CPU usage spikes.

here is my DDS scan :


DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by jyfkf at 9:52:05.73 on 05/02/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.949.82.1033.18.4093.2528 [GMT 9:00]

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\RAVCpl64.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\vVX3000.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFGuage.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFRealTimeD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFTimerD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\jyfkf\Desktop\dds.scr
C:\Windows\SysWOW64\conime.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.nate.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
mRun: [QlbCtrl] %ProgramFiles(x86)%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [<NO NAME>]
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~3.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFGuage.exe
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~2.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFRealTimeD.exe
StartupFolder: C:\Users\jyfkf\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SAMSUN~1.LNK - C:\Program Files (x86)\Clarus\Samsung Auto Backup\ISFTimerD.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {29A84C9B-9AC0-4A18-B0D7-60571B0E88CE} - hxxp://www.11st.co.kr/ocx/SKSCmaker.cab
DPF: {3C36DCBE-5CDF-4C35-9D0B-4A1882B2EB0A} - hxxps://tx.allatpay.com/component/AllatPayRE.cab
DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} - hxxp://download.softforum.co.kr/Published/XecureWeb/v7.2.4.0/xw_install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8DC067B8-911D-473A-90F1-1171B887CDE0} - hxxp://cyimg7.cyworld.com/ImageUpload/CyPictureU1233.cab?20081124
DPF: {C854C4D1-ED53-4B1F-AA45-783B3CF3315C} - hxxp://program.webhard.co.kr/Plus/active_upload2/DacomUpload.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} - hxxps://vbv.samsungcard.co.kr/keycrypt/npkcx.cab
DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} - hxxps://www.vpay.co.kr/kvpfiles_new/KVPISPCTLD_VISTA64.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
mRun-x64: [RtHDVCpl] RAVCpl64.exe
mRun-x64: [IAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe"
mRun-x64: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun-x64: [VX3000] C:\Windows\vVX3000.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

================= FIREFOX ===================

FF - ProfilePath - C:\Users\jyfkf\AppData\Roaming\Mozilla\Firefox\Profiles\9brhnrpf.default\
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Common Files\GRETECH\npgomtvx_nie.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\IPSFFPlgn

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1205000.07D\SymDS64.sys [2011-1-26 450608]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1205000.07D\SymEFA64.sys [2011-1-26 802864]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\BASHDefs\20110114.001\BHDrvx64.sys [2011-1-26 953904]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\IPSDefs\20110203.001\IDSviA64.sys [2011-2-4 476792]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-18 14920]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-18 12360]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1205000.07D\Ironx64.sys [2011-1-26 171128]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\NAVx64\1205000.07D\symtdiv.sys [2011-1-26 432760]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2010-6-30 128752]
R2 {22D78859-9CE9-4B77-BF18-AC83E81A9263};{22D78859-9CE9-4B77-BF18-AC83E81A9263};C:\Program Files (x86)\HP\QuickPlay\000.fcl [2008-6-27 32240]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe [2011-1-26 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-26 132656]
R3 NETw4v64;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw4v64.sys [2007-10-31 3197440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-21 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-8-7 93184]

=============== File Associations ===============

JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

=============== Created Last 30 ================

2011-02-04 17:30:52 7844688 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{71C5274D-5F54-4A92-8BC3-A0723F7CF4B6}\mpengine.dll
2011-01-28 22:42:16 612864 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-28 22:42:15 420352 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-28 00:59:34 89088 ----a-w- C:\mbr.exe
2011-01-27 23:55:18 7680 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
2011-01-27 23:55:18 7680 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll
2011-01-27 23:44:05 88064 ----a-w- C:\Windows\System32\admparse.dll
2011-01-26 11:13:30 174640 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-01-26 11:13:30 -------- d-----w- C:\Program Files\Symantec
2011-01-26 11:13:30 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2011-01-26 11:12:21 802864 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\SymEFA64.sys
2011-01-26 11:12:21 735864 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\srtsp64.sys
2011-01-26 11:12:21 450608 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\SymDS64.sys
2011-01-26 11:12:21 432760 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\symtdiv.sys
2011-01-26 11:12:21 40568 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\srtspx64.sys
2011-01-26 11:12:21 382072 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\symnets.sys
2011-01-26 11:12:21 171128 ----a-r- C:\Windows\System32\drivers\NAVx64\1205000.07D\Ironx64.sys
2011-01-26 11:12:06 -------- d-----w- C:\Windows\System32\drivers\NAVx64\1205000.07D
2011-01-26 11:12:06 -------- d-----w- C:\Windows\System32\drivers\NAVx64
2011-01-26 11:12:00 -------- d-----w- C:\Program Files (x86)\Norton AntiVirus
2011-01-26 11:11:27 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2011-01-26 11:04:59 -------- d-----w- C:\PROGRA~3\NortonInstaller
2011-01-24 04:46:26 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-01-24 02:29:41 -------- d-----w- C:\PROGRA~3\!SASCORE
2011-01-23 04:11:17 -------- d-----w- C:\Users\jyfkf\AppData\Roaming\SUPERAntiSpyware.com
2011-01-23 04:11:17 -------- d-----w- C:\PROGRA~3\SUPERAntiSpyware.com
2011-01-23 04:10:58 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-01-16 01:43:30 388096 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-12 14:14:55 -------- d-----w- C:\Program Files (x86)\LG Electronics
2011-01-12 14:12:45 866816 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Windows\Templates\F\tools\LGUSBModemDrivers_WHQL_CDMA_Ver_4.9.6_All.msi
2011-01-12 14:12:45 24576 ----a-r- C:\Users\jyfkf\AppData\Roaming\Microsoft\Windows\Templates\F\SendScsiCmd.dll

==================== Find3M ====================

2010-12-28 15:26:13 462848 ----a-w- C:\Windows\System32\odbc32.dll
2010-12-28 14:57:35 409600 ----a-w- C:\Windows\SysWow64\odbc32.dll
2010-12-20 09:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-12-14 16:20:18 1251840 ----a-w- C:\Windows\System32\sdclt.exe
2010-11-30 08:00:46 2014288 ----a-w- C:\Windows\AllatPayRE.dll
2010-11-30 06:46:02 70736 ----a-w- C:\Windows\AllatKeyIn.exe
2010-11-29 08:38:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2010-11-29 08:38:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2010-11-17 05:19:16 1105920 ----a-w- C:\Windows\SysWow64\ISPPopUpDlg.exe
2010-11-12 09:53:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

============= FINISH: 9:54:14.49 ===============


and I've attached the Gmer log. Some of the option boxes were grayed out, such as "libraries" and "devices", and I was unable to select them, only the registry box

Thanks in advance,

Khevinet

Attached Files



#4 kahdah

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Posted 05 February 2011 - 09:59 AM

Hello Khevinet

Welcome to BleepingComputer :)
==========================
How old is this computer\components?
How much ram is present in the system?
Do the spikes only happen at boot up or throughout the entire use?
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#5 Khevinet

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Posted 05 February 2011 - 12:21 PM

The computer is about 3 years old, I have 4 GB of ram. The spikes tend to start a while after usage, maybe about five minutes in, and really get difficult when I use streaming video on firefox (it REALLY seems to hate playing the Rachel Maddow show lately)

#6 kahdah

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Posted 06 February 2011 - 06:42 AM

I do not see any malware in your logs I will send you over to the Vista forums.
They would be better suited for that job.
You can start a thread in that forum it is found here > http://www.bleepingcomputer.com/forums/forum72.html
Start a thread there and the will assist you with this issue.
Good luck :)
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#7 Khevinet

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Posted 06 February 2011 - 09:04 AM

Thanks for your help. One quick question, why could I not properly work the GMER application? Several boxes were grayed out and I'm not sure why.

#8 kahdah

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Posted 06 February 2011 - 12:01 PM

It is because you are running x64 bit version of windows.
It wont allow gmer's driver to load.
It is fine without it.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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