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Can't Update Graphic Card Driver?

Started by CookiesnCakes , Jan 27 2011 09:49 PM

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4 replies to this topic

#1 CookiesnCakes

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Posted 27 January 2011 - 09:49 PM

Yeah, I've been playing a game and some... functions causes a BSOD, saying a critical error has happened and needs to shut down. Other times, my graphic card crashes and I have to do a complete restart.
Anyways, I've been recommended to update my graphic card's driver, etc... but the thing is, Intel's main site can't detect my graphic card and the ones I manually download from the site won't install, saying that it can't find the hardware it's supposed to update.

I'm running an Intel® Q965 Express Chipset Family.
Driver Provider: Intel Corporation
Version: 6.14.10.4943
Digital Signer: Microsoft Windows Hardware Compatibility Publisher

~~Err... I forgot how to do the complete BIOS list... so...~~

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#2 Baltboy

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Posted 27 January 2011 - 10:19 PM

That should be motherboard intergrated video. You need to download the drivers from the motherboard manufacturers site.

Get your facts first, then you can distort them as you please.
Mark Twain

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#3 dc3

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Posted 28 January 2011 - 10:34 AM

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy

Family and loved ones will always be a priority in my daily life. You never know when one will leave you.

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#4 CookiesnCakes

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Posted 28 January 2011 - 11:50 AM

http://speccy.piriform.com/results/ArtEgIRZVjaYp0uxMIKsN1z

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#5 Baltboy

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Posted 29 January 2011 - 10:36 AM

Tell me if I am wrong but that is an Optiplex 745 or 745c. According to your report you are using the latest driver issued by Dell. unfortunately because of the way some vendors impliment discrete graphics and other items in their motherboards drivers issued from any other source may not work.

All hope is not lost since it is possible that the onlt real problem you have is a corrupted driver. Download the latest driver from Dell so you can be sure it is okay. Then go to device manager, display adapters, and open the intel graphics. Go to the driver tab and choose to uninstall the driver. If a wizard pops up asking to search from the driver just cancel out. Now run the device driver file you downloaded from Dell then restart. Hopefully your issues will be over.

Get your facts first, then you can distort them as you please.
Mark Twain