Hi there. I am helping a friend get a virus off of her PC. I have used combofix many times. My friend enabled the firewall. I tried to follow the instructions for Defogger and after choosing "Disable" and continue. It ran and then clicked OK. The screen with the disable button stayed up and never asked for a reboot. She rebooted manually and tried to run DDS.scr. The DOS box came up as in the instructions. A log never popped up. She received a message that pev.dat did not have a program associated with that file type. It asked her to either look for a web service or to find the program on her computer. Mean while, the "virus" is popping up messages pretending to be a virus alert. She had Windows 7 64bit, so I didn't even attempt to use GMER. So, I have no logs. I did, bad me, run Combofix twice and do have those logs. I will wait until you ask for them.
Additional information: When she logs into her regular profile that has administrative rights, she cannot run any programs at all. The virus blocks everything. Even task manager. Seriously, everything. She is logging into a secondary account that does not have admin rights. She is running everything by right clicking, Run as Administrator. Thanks! I am standing by. Oh, one more thing. She bought a new version of MacAfee last night. I told her we would wait to install that until we get the go ahead from you.