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Root kit activity detected By GMER


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7 replies to this topic

#1 donald10

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Posted 27 January 2011 - 02:56 PM

I have had my Word 2003 program notify me that there is insufficient memory in Word to open a previously saved document, and would I like to save it as #1 rescue document, this has happened 3 times.
Also when I tried to run IOBIT 360 program, I am informed access is not allowed, and with no programs open, my CPU usage spikes from 4% to as high as 45%.Internet activity, with again no internet running visibly, I still have many packets being sent and received. Any Help would be greatly appreciated.


DDS (Ver_10-12-12.02) - NTFSx86
Run by don at 10:00:54.89 on Thu 01/27/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.365 [GMT -8:00]

AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Documents and Settings\don\My Documents\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\don\My Documents\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\don\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://msn.com/
uSearch Bar = res://c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
uURLSearchHooks: N/A: {be89472c-b803-4d1d-9a9a-0a63660e0fe3} - c:\progra~1\copern~1\COPERN~1.DLL
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: Copernic Agent Results: {6f480f82-c3a6-4d35-96f7-b297ad49fbe8} - c:\program files\copernic agent\CopernicAgentExt.dll
EB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [TomTomHOME.exe] "c:\documents and settings\don\my documents\tomtom home 2\TomTomHOMERunner.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [NOD32_Registration] c:\powrspec\nod32\registration\Register NOD32.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\startp~1.lnk - c:\windows\installer\{0a3238d7-ab32-1030-b717-f3e3f18b4a8c}\WGE.14A03FCD_EA43_4130_A5C0_F02D38895A13.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: Search Using Copernic Agent - c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
IE: {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - c:\progra~1\copern~1\COPERN~1.EXE
IE: {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - c:\progra~1\copern~1\COPERN~1.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: isqft.com\www
Trusted Zone: isqft.com\www
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {75235D56-0F61-41EF-AB5E-C3294AB9D7D4} = 64.238.96.12,66.180.96.12
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: copernicagent - {A979B6BD-E40B-4A07-ABDD-A62C64A4EBF6} - c:\progra~1\copern~1\COPERN~1.DLL
Handler: copernicagentcache - {AAC34CFD-274D-4A9D-B0DC-C74C05A67E1D} - c:\progra~1\copern~1\COPERN~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2010-12-27 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2010-12-27 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110114.001\BHDrvx86.sys [2011-1-18 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2010-12-27 136312]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2007-4-9 14336]
R2 MSSQL$SAGECRE;SQL Server (SAGECRE);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2010-12-27 130000]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup\engine\2.0.8.13\SymcPCCULaunchSvc.exe [2010-12-28 120248]
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\engine\2.0.8.13\ccSvcHst.exe [2010-12-28 126392]
R2 SentinelKeysServer;Sentinel Keys Server;c:\program files\common files\safenet sentinel\sentinel keys server\sntlkeyssrvr.exe [2007-4-27 316992]
R2 TomTomHOMEService;TomTomHOMEService;c:\documents and settings\don\my documents\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-12 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110126.001\IDSXpx86.sys [2011-1-26 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110127.002\NAVENG.SYS [2011-1-27 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110127.002\NAVEX15.SYS [2011-1-27 1360760]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2011-1-27 312152]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-5-31 1245064]
S4 Sage.LS1.ServiceHost.1.0;Sage Service Host (v1.0);c:\program files\common files\sage\ls1\servicehost\1.0\Sage.LS1.ServiceHost.exe [2010-4-7 107816]

=============== Created Last 30 ================

2011-01-27 17:18:56 -------- d-----w- c:\docume~1\don\applic~1\IObit
2011-01-12 23:33:36 -------- d-----w- c:\docume~1\don\applic~1\SpamBayes
2011-01-12 23:24:57 -------- d-----w- c:\program files\SpamBayes
2011-01-07 17:57:46 -------- d-----w- c:\docume~1\don\locals~1\applic~1\NPE

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec

============= FINISH: 10:01:54.35 ===============

Attached Files



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#2 m0le

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Posted 02 February 2011 - 07:59 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 donald10

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Posted 04 February 2011 - 01:01 PM

Sorry I still new at this and I missed your reply. I appreciate your quick response, I still need your help cause I still have that same problem.
Sincerely
Donald10

#4 m0le

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Posted 04 February 2011 - 08:10 PM

Gmer isn't detecting a rootkit, iobit can be quite unreliable and there's nothing on the logs.

Can you explain what actual problems are being encountered?
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#5 donald10

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Posted 07 February 2011 - 01:09 PM

I am not sure if all of the following are related, but here is a brief summary. It all started with my word program
(2003)showing an error message,[ Word Program has insufficient memory to save your document, would you like to save
document as rescue document # 1,this has happened many times.Usually I have to shut down to be able to access Word again.While waiting for Windows to close, which takes a long time, I will sometimes get a warning message stating that Windows is waiting for a program to close, yet I have no other programs open that I can see, and no clue as to what program it could pssibly be! After computer re-boots, I have gone to task manager, and veiwed runing processes, of which there seems to be an undue amount,(67), but my CPU usage numbers, show anywhere from 15%, with spikes as high as 100%, and I have no programs running.I hope this will give you enough info, if you I will be sitting by my computer.This is my work computer, and I am on a network, nobody else has experienced this problem, thank goodness,but i am very concerned that if it is malware, it may infect network.Thanking you in advance, for your help.

Donald10

#6 m0le

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Posted 07 February 2011 - 02:29 PM

I'm not convinced that this is malware but let's test it a bit. If these are clean then I think you should post on the operating system forums.

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#7 m0le

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Posted 09 February 2011 - 07:59 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#8 m0le

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Posted 10 February 2011 - 02:21 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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