Posted 27 January 2011 - 12:31 PM
I get this following message when attempting to either update, or uninstall Adobe Reader, version 8.1.5:
Adobe Reader 8.1.5 error 1402 Could not open key:
Verify you have sufficient access to that key, or contact your support personnel.
I primarily use Firefox, and am able to utilize the PDF reader 'FOXIT', but that was because the Adobe Reader doesn't work. I've tried updating, uninstalling it; nothing seems to work. A friend who works in the IT department for the city, tried using 'PC Health' by ParetoLogic, to repair the registry???
All else seems okay, I have a problem when "error checking", that when the computer restarts, it goes to blue screen with a long error message, but it "defrags" without issue. In the MicrosoftWord program, the cursor will jump from a word that I'm in the process of typing, jumping to a random part of the page, usually when typing "t". Other than those issues, the computer runs well.
Thanks ahead of time for addressing the problem,