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Google redirect problem


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#1 davit man

davit man

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Posted 27 January 2011 - 12:27 PM

Hello, I am having a problem with Google searches getting redirected. If I copy the link with the "Copy Shortcut" and paste it in the browser I get the correct site. The redirect varies from sending me to EBAY or other strange looking search results pages with similar content to my original search. I don't know what other problems this is causing. I do not recall downloading any programs that might have caused this (See History below).

I have read quite a few posts on what sounds like similar problems but from what I am reading there may be various different problems causing the same symptoms.

I prefer not to system restore or recover unless I have to (but all data is backed up).

SYSTEM INFORMATION: (See attachment for full report)
HP Pavillion Model #542X S/N KR22208400

System Information report written at: 01/26/11 10:41:50
System Name: YOUR-M5D4U9R2UV
[System Summary]

Item Value
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name YOUR-M5D4U9R2UV
System Manufacturer HP Pavilion 04
System Model P9806A-ABA 542x
System Type X86-based PC
Processor x86 Family 15 Model 1 Stepping 3 GenuineIntel ~1794 Mhz
BIOS Version/Date Phoenix Technologies LTD 6.00, 5/24/2002
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name YOUR-M5D4U9R2UV\Owner
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 148.91 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

Browser:

Internet Explorer 8

Item Value
Version 8.0.6001.18702
Build 86001
Application Path C:\Program Files\Internet Explorer
Language English (United States)
Active Printer Fax,winspool,Ne01:

Cipher Strength 128-bit
Content Advisor Disabled
IEAK Install No



ISP and Security:

ATT high speed DSL
McAfee suite that comes with the ATT service

History:

Purchased computer originally for my college daughter in 2002. After a a couple of years of downloading music players and who knows what it totally crashed. I mothballed the PC and my daughter go a new laptop.

In 2008 I pulled it out of mothballs and was able to perform a system recovery and get it running for a basic internet PC. I keep no files on it that are not backed up. The computer did not come with an XP Disc as it touted the recovery partition. I have had to do a system recovery a few months ago after downloading a program that was supposed to let me play mp4 music files with WMP (it failed).

Since

I have no problem wiping it clean (Sestem Recovery) and starting over as a last resort since it took me many hours when I last did it.

Attached Files


Edited by hamluis, 27 January 2011 - 02:07 PM.
Moved from XP forum to Am I Infected.


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#2 Blade

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Posted 03 February 2011 - 02:03 AM

Hello and :welcome: to BleepingComputer.

Let's see what we're dealing with here.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
***************************************************

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

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