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Restart after Restart after Restart


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9 replies to this topic

#1 User Al

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Posted 26 January 2011 - 10:00 PM

Netbook Asus Eee PC
Windows XP


I noticed my Antivirus was registering the following virus Win32/Patched.GB. After a few hours of research and deletion attempts with AVG and Malwarebytes i found Combofix. Ran that and according to combofix it was gone then I downloaded Avira since AVG had to be deleted for Combofix. When I tried to run Avira after supposed install my system crashed and tried to restart to no avail cause it would show me the windows lloading page then flash a blue screen and start all over again.

Ive tried all the different Safe Modes but my computer never loads up it keeps restarting after the Windows loading screen. I selected the Disable Auto Restart after System Failure and it just stops at the Bluse screen with following

STOP: c0000021a {Fatal System Error}
the windows logon process terminated unexpectedly with a status of 0x0000034(0x0000000 0x0000000)
The system has been shut down

Obviously im on a different computer so i can easily follow instructions
please help.

Edited by hamluis, 27 January 2011 - 07:24 AM.
Moved from XP forum to Am I Infected.


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#2 Elise

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Posted 30 January 2011 - 03:21 AM

Hi, first of all, do you have a working computer with XP installed (same service pack as the netbook) that you could use to copy some files from?

regards, Elise


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#3 User Al

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Posted 02 February 2011 - 02:05 PM

Yes i have a few other computers available to copy files from

#4 Elise

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Posted 02 February 2011 - 02:13 PM

First of all, make sure the computers are the same version of XP (pro or home) and have the same Service pack. If your sick computer has service pack 3 installed, you need to copy the files from an SP3 install as well.

On a working computer....
Copy the following two files to a flashdrive:
c:\windows\explorer.exe
c:\windows\system32\winlogon.exe


Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB (containing explorer.exe and winlogon.exe) & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Right click on explorer.exe and select Copy.
  • Browse to /mnt/sda1/windows, right click in an empty space in the folder and select Paste. If asked to overwrite, say Yes.
  • Back on your USB drive, right click winlogon.exe and select Copy.
  • Browse to /mnt/sda1/windows/system32, right click in an empty space in the folder and select Paste. If asked to overwrite say Yes.

Now click the General (first) tab in the left panel and click Power Off. Restart your computer and see if it boots normally now.

Edited by elise025, 02 February 2011 - 02:14 PM.

regards, Elise


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#5 User Al

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Posted 08 February 2011 - 02:37 AM

My computer booted normally. But it seems i have some new programs. Windows Scan and i keep getting warnings about missing hard drives. Avira Antivir kicked inon its own and its running scans. Combofix is still installed. Avira at first detected a virus and it gave me an option to remove it so i clicked remove but now it says that it does not detect a virus but the missing hard drive messages persist and Windows Scan is still there. I dont know whether Avira is stuck on a continuous loop because it scans and supposedly reaches 100% then starts scanning again. Is it stuck or starting more scans altogether?

#6 Elise

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Posted 08 February 2011 - 02:43 AM

Hi, sounds like thee is still some nasty stuff on board. Its not recommended to run combofix unsupervised, so leave that alone for now, I'll give you uninstall instructions for it as soon as everything else is okay.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please launch MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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#7 User Al

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Posted 10 February 2011 - 08:55 PM

Here is the log report. After restarting I still see the Windows scan and another unknown button on my task manager.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5735

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/10/2011 5:43:56 PM
mbam-log-2011-02-10 (17-43-55).txt

Scan type: Full scan (C:\|)
Objects scanned: 203580
Time elapsed: 53 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\ivan faba\local settings\temp\windows_security_center.exe (Rogue.SpywareProtect) -> Quarantined and deleted successfully.

#8 Elise

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Posted 11 February 2011 - 02:54 AM

In that case, lets see some more detailed information. I will move this topic to a more appropriate forum.

OTL
-----
Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards, Elise


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#9 Elise

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Posted 23 February 2011 - 06:43 AM

Hi, are you still there?

regards, Elise


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#10 Elise

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Posted 16 March 2011 - 12:55 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

regards, Elise


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