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#1 toddwhatley


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Posted 26 January 2011 - 07:17 PM

AVG and Bitdefender have both identified the following file as a threat and neither has been able to remove, heal, or quarantine it:


the file path is: C:\Documents and Settings\(User Name)\Local Settings\Temp\ttrmtftop\hkmoewssjmo.exe
and the file is in the folder that is the end of that extension, other files in the area suggest that it may be linked to Silverlight which Netflix required me to install

Any ideas on what it is or how to fix it? Both programs are calling it a trojan horse and Malwarebytes did even catch it at all. If I need to post some sort of log I am more than willing if someone can tell me what they need and how I can access the information to post it into the forum. Any help is more than welcome.


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#2 boopme


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Posted 26 January 2011 - 07:59 PM

Hello, I moved this to the AM I Infected forum as ther are no logs .

This is a piece of malware as it has no results in a Search.

Let's use MBAM's FileAssassin feature to kill this file. hkmoewssjmo.exe

Open MBAM again.
Click the More Tools tab and then the Run Tool button
Now browse to the file(s) we want to remove using the drop down box next to Look in: at the top.
Locate the file(s), click Open.
You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to disastrous problems with your operating system.

Edited by boopme, 26 January 2011 - 08:02 PM.

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