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3 replies to this topic

#1 ShaneGodi


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Posted 13 December 2005 - 01:15 PM

My Symantec Antivirus software has picked up some files that it cannot delete or quarantine. I know for a fact
that some of them are Spyware (Spybot), as I have deleted some worms already, but I don't know why it says it cannot delete them. My computer slows down SEVERELY after 5 minutes of use. I do not have administration rights on the pc, and I will not ever be able to get them. That isn't why I can't delete them, though. It also is unable to quarantine them. These are the files:

Filename - Virus Name

qef98.tmp - W32.Spybot.worm

email-AV.exe - W32.HLLW.Gaobot

.exe - W32.Mocbot.A

.exe - W32.Mocbot.A

.exe - W32.Mocbot.A

.exe - W32.Mocbot.A

.exe - W32.Mocbot.A

If I try to delete or quarantine them, it says:

Symantec Antivirus cannot perform this action on 2 of the files you selected.

Possible Causes
-The files have been moved or deleted.
-The computer they are located on is turned off.
-You are trying to clean files located in an email message.

When I press ok, The operation fails on all 7 files.

I am using Windows 2000, Symantec Antivirus Corporate edition (Fully updated), And am unable to gain administrator priveleges.

Can you help me? :thumbsup:

Edited by ShaneGodi, 13 December 2005 - 01:16 PM.

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#2 acklan


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Posted 13 December 2005 - 02:31 PM

Some virus need specialised tools to remove. See f they are listed in one sites. I would start with MacAfee since they identified the virus...

Removal Tools
Kaspersky Removal Tools
AVG Manual Virus Removal tool
MacAfee Stinger Virus Removal Tool
Symantec's Viurs Removal Tools
"2007 & 2008 Windows Shell/User Award"

#3 ShaneGodi

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Posted 13 December 2005 - 02:59 PM

Thank you. There was a Gaobot remover in there, but, unfortunately, I need administrator rights. -_-

Is there anything else I can do?

#4 tg1911


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Posted 13 December 2005 - 03:29 PM

Have you tried running a couple of online scans?

Also this online Trojan scanner:
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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