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XP no boot, black screen & cursor after OEM POST


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#1 Paul556

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Posted 26 January 2011 - 08:38 AM

I have seen some similar problems like mine posted here, but I am not 100% sure how to proceed, so here it goes. This is on a Dell Latitude D620 laptop. I caught Palladium trying to install itself, so I did not want to let it finish. Taskmanager was already disabled and a shut down attempt resulted in a hang, so I held the power switch till it forced a power down. On reboot after that I attempted to boot to safe mode, but hitting F8 did not get me to the safe mode menu. All I get is the black screen with no text and the flashing cursor. Subsequent attempts to boot produce the same result. The only options I have are F2 and F12 both of which work fine. I can boot from a CD or an external floppy. I have a near identical laptop that I have been working on, but I want my programs. The hard drive from the problem computer works fine in an external housing, but not to boot. While I had it in the external housing I ran Malwarebytes to rid myself of the remnants of the Palladium. When I put it in the good computer I get the same results. When I put the good HD in the problem computer it boots fine, but with driver issues (I guess it's not 100% identical). I copied the MBR from the good HD with MBRtool, but it will not load the OS with that MBR, so I reloaded the backed-up MBR. I also tried the Windows recovery console fixMBR. It also didn't let the OS boot. I started to do a Repair Install, but I quit at the HD partition page. It seems the instructions on MS's site skip a step and I got nervous at that point. Like I said I really just want to save my programs, or the time to re-install to tell the truth. Should I just charge ahead with the repair install, or try again to fix the MBR with TestDisk? The other option is to do a clean install, but is there a way to transfer my programs? I'll shut up now. Thanks if you can help. I can post the logs from Malwarebytes when I get to the office if that helps, but it seems to me that the problem is not there.

I have to revise some of the above. I did the external housing and scan last week, so I messed up some of the details. Malwarebytes would not scan any drive but C:. I guess that comes with the full version. So, because I was working of an external housing I scanned it with MS SE which would scan the external drive. Then I followed the manual extraction dirrections for Palladium and deleated all the vestiges I could find. I haven't fixed the registry yet because I still can't boot with it. MS SE found some other things, but no Palladium, so maybe I ran that after manually deleting the files I could find. It was last week. Attached is a screen shot for the MS SE history. I didn't see where it allowed an export of the logs. If this is the wrong forum please move my posts. I had just read a case very similar to mine here and thought this forum would fit. Another thing I did was to check the boot.ini file and it is the same as my good computer. I even coppied the ntldr system file from my good computer. None of these has worked.

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 26 January 2011 - 07:11 PM.


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#2 m0le

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Posted 02 February 2011 - 12:04 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 06 February 2011 - 08:14 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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