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Malware poblems


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13 replies to this topic

#1 neo147

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Posted 25 January 2011 - 08:38 PM

Hello,

Recently strange activity has been happening on my PC, one the major things I've notcied is how my C: drive space has been completely eaten up to the point of 0 bytes. I have now managed to free up 3GB by removing a big program I dont use anymore but the space keeps decreasing by the day, although I use disk cleanup regulary.

Also everytime I try to shut down my computer (Win XP) at end the system tries to install ''updates'' upon shutdown which seem very suspicious to me, I do not have Automatic Updates allowed and yet I keep getting popups reminding me to update Windows. Also my email address seems to have been hijacked, I have had reports from people saying they've received emails/spam from me none of which I had any knowledge of.

Internet Explorer is also acting strange, it crashes alot during browsing, it also seems to continually run in the background eating up huge memory even though I shut down all windows I know this whenever I look at task managers running processes

I hope I've provided enough detail to describe the strange activity on my computer

Here is the DDS log:


DDS (Ver_10-12-12.02) - NTFSx86
Run by S. Rahman at 17:34:55.85 on 25/01/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.68 [GMT 0:00]

AV: AVG Anti-Virus Free *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Sygate Personal Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Sygate\SPF\smc.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\IconLock\ICONLOCK.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
svchost.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\S. Rahman\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=userinit.exe,
BHO: IconHlprObj Class: {03183603-f684-11d2-a17f-00a0c90ae44b} - c:\progra~1\iconlock\LockHlpr.dll
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - No File
BHO: AdvBHO: {2ed2390a-e6f6-f895-fe75-013e2d97184a} - c:\program files\common files\AdvBHO.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Shared Library: {afd4ad01-58c1-47db-a404-fbe00a6c5486} - c:\program files\shared\shared.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Encarta &Researcher: {9455301c-cf6b-11d3-a266-00c04f689c50} - c:\program files\common files\microsoft shared\encarta researcher\EROPROJ.DLL
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [wkpbkbwg] c:\documents and settings\s. rahman\local settings\application data\fybwfriqb\sogpctytssd.exe
uRun: [{DB57ADC0-06F9-796C-035F-98244D677920}] "c:\documents and settings\s. rahman\application data\fiabwa\gipi.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [IconLock] "c:\program files\iconlock\ICONLOCK.EXE"
mRun: [SmcService] "c:\progra~1\sygate\spf\smc.exe" -startgui
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [wkpbkbwg] c:\documents and settings\s. rahman\local settings\application data\fybwfriqb\sogpctytssd.exe
dRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
dRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10e.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
Filter: text/html - {5b5d8808-a074-4fac-9ae6-15b7941f80f3} - c:\docume~1\s7462~1.rah\locals~1\temp\msinfo
Handler: msero - {B0D92A71-886B-453B-A649-1B91F93801E7} - c:\program files\common files\microsoft shared\encarta researcher\MSERO.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\s7462~1.rah\applic~1\mozilla\firefox\profiles\jv13ne6g.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.co.uk

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-26 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-26 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-3-17 27784]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-26 297752]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-7-29 46112]
R2 SVKP;SVKP;c:\windows\system32\SVKP.sys [2005-3-28 2368]
S0 a347scsi;a347scsi;c:\windows\system32\drivers\a347scsi.sys [2005-2-24 5248]
S0 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2005-7-7 155136]
S0 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2005-7-7 5248]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;"c:\program files\lavasoft\ad-aware\aawservice.exe" --> c:\program files\lavasoft\ad-aware\AAWService.exe [?]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 tbntnd5;USB Cable Modem NDIS driver;c:\windows\system32\drivers\tbntnd5.sys [2005-3-14 17552]
S3 tbntunic;USB Cable Modem WDM driver;c:\windows\system32\drivers\tbntunic.sys [2005-3-14 69360]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 vsdatant;vsdatant; [x]

=============== File Associations ===============

.txt=

=============== Created Last 30 ================

2011-01-24 11:58:15 -------- d-----w- C:\TEMP
2011-01-17 14:19:37 306192 ----a-w- c:\program files\common files\AdvBHO.dll
2011-01-17 13:57:56 -------- d-----w- c:\docume~1\s7462~1.rah\locals~1\applic~1\PCHealth
2011-01-17 13:23:22 -------- d-----w- c:\windows\system32\XPSViewer
2011-01-17 13:22:20 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-01-17 13:21:36 117760 ------w- c:\windows\system32\prntvpt.dll
2011-01-17 13:21:35 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-01-17 13:21:35 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-01-17 13:21:35 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-01-17 13:21:35 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-01-17 13:21:35 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-01-17 13:21:35 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-01-17 13:21:35 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-01-16 15:53:30 -------- d-----w- c:\program files\Shared

==================== Find3M ====================


=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD1600BB-00GUA0 rev.08.02D08 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe >>UNKNOWN [0x8238DC78]<<
_asm { MOV EAX, 0x8238db98; XCHG [ESP], EAX; PUSH EAX; PUSH 0x823dbc94; RET ; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x822D3AB8]
\Driver\Disk[0x823CE910] -> IRP_MJ_CREATE -> 0x8238DC78
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\Disk -> 0x8238dc78
user & kernel MBR OK
Warning: possible MBR rootkit infection !

============= FINISH: 17:38:34.65 ===============

Attached Files



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#2 fireman4it

fireman4it

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  • Malware Response Team
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Posted 25 January 2011 - 11:02 PM

Hello neo147,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.



1.
Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply:
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 neo147

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Posted 26 January 2011 - 10:15 AM

Hi fireman4it, thanks for the prompt reply. I've run through all the steps you've helpfully provided and have attaced the combofix log.

The system seems to be running alot more 'normal' now with no obvious strange activity. It shutdown normally without trying to install 'updates', IE seems to be running alot better and faster, with no more hidden activity from that.

I'm not sure if the issue with space being eaten on C: drive is solved, I had 3GB space after successfully uninstalling unecessary programs, it now has 2GB of space. Somehow overnight it has managed to lose 1GB of space :huh:

Also my system seems to think AvG antivirus is stil installed although I unistalled it before reunning combofix, I cant see any leftover file friom AvG.

Other than that I'm very happy overall. :thumbup2:

Attached Files



#4 fireman4it

fireman4it

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Posted 26 January 2011 - 12:18 PM

Hello,

You regained all that space because there was a bunce of malware on your machine and now it is gone :) Things look pretty good. We will get rid of the the leftovers and do some final checking.

1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

File::
c:\windows\system32\avgrsstx.dll

DDS::
uInternet Settings,ProxyOverride = *.local

Driver::
avg8wd
Lavasoft Ad-Aware Service
LMIInfo
SSPORT

SecCenter:
AV: AVG Anti-Virus Free *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\Program Files\uTorrent\utorrent.exe"=-


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

2.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

3.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

4.
Hello, your log looks much better now.

Your Microsoft Windows installation is out of date.
Whenever a security problem in its software is found, Microsoft will usually create a patch for it. After the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
Go here to check for & install updates to Microsoft applications.
Note: The update process uses ActiveX, so you will need to use Internet Explorer for it, and allow the ActiveX control that it wants to install.

Please reboot and repeat the update process until there are no more updates to install.


Things to include in your next reply::
Combofix.txt
Mbam log
Eset log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
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  • Gender:Male
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Posted 28 January 2011 - 06:59 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 1-2 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

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#6 neo147

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Posted 28 January 2011 - 09:57 PM

Hi Fireman4it,

I have followed all of the steps provided in the earlier post, sorry for delaying the reply, this was because I'm a bit confused as to why Combofix doesnt seem to have created a log file, combofix ran sucessfully as usual but no log came of it instead something else has happened. I have attached a image file of my C: drive to show you what combofix has done, it has created a My Computer icon within the root C: drive and named it after it self??? when I click on it it just routes me through to the normal my computer folder. Maybe you could help me as to why this has happened.

I ran malwarebytes eset scanner successfully and they created logs absolutely fine, I have attached those to logs for you to inspect.

As for the machine it self it is definately running alot smoother and faster too, with plenty of space now on my C: drive. Internet Explorer also runs very nicely with no more crashes.

I now intend to run the Windows updates from the link you have provided.

Thank you.

Attached Files



#7 fireman4it

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Posted 29 January 2011 - 12:31 PM

Hello,

I've never seen anything like that. Please post a DDS log for my review.

1.
Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

* When done, DDS will open two (2) logs:

1. DDS.txt
2. Attach.txt

Save both reports to your desktop post the contents of the DDS.txt log. Save the other report incase I need to look at it later.

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#8 neo147

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Posted 29 January 2011 - 10:15 PM

Hi,

Ran DDS successfully and have attached the log.

Any ideas on how I can fix that combofix glitch in C: drive?

also shall remove the icons on the desktop that have been created by the programs used i.e. gmer, rkill etc. etc.

Thank You. :)

Attached Files

  • Attached File  DDS.txt   8.58KB   1 downloads


#9 fireman4it

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Posted 30 January 2011 - 03:01 PM

Hello,

I saw something in your log that is suspicious. Let's run a couple of tools to make sure.

1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Download Bootkit Remover to your desktop

1. Extract the file to your desktop.
2. Double click Remover.exe to run it (Right click and run as Administrator for Vista).
3. It will show a Black screen with some data on it.
4. Right click on the screen and choose [/b]Select All[/b].
5. Press Control+C (to copy the data).
6. Open a notepad, Click on Edit tab > paste.
7. Exit the Remover.exe window.
8. Please post the contents of the notepad when you reply.

3.
Please download MBRCheck to your desktop.

1. Double click MBRCheck.exe to run it (Right click and run as Administrator for Vista).
2. It will open a black window, please do not fix anything (if it gives you an option).
3. Exit that window and it will produce a log (MBRCheck_date_time).
4. Please post that log when you reply.


Things to include in your next reply:
TDSSKiller Log
BootKit Remover log
MBRCheck log
How is your machine running now?

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#10 neo147

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Posted 30 January 2011 - 06:37 PM

Hi,

Ran all 3 stepsand have provided logs for each. My computer is running alot beeter now since my first post. Its much more faster and smoother. I definately dont see any obvious malware activity going on.

Attached Files



#11 fireman4it

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Posted 30 January 2011 - 07:05 PM

Hello, neo147.
Congratulations! You now appear clean! :cool:

Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".



Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    [list=1]
  • Click the "Start Menu" (or Windows Orb)
  • Click "All Programs"
  • Click "Windows Update"
  • On the left, choose "Change Settings"
  • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
  • Press OK and accept the UAC prompt.
    Note: You shouldn't need to check this checkbox every single time you update, only the first time.
  • Click "Check for Updates" in the upper left corner.
  • Follow the instructions to install the latest updates.
  • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
[*]Keep your other software up to date as well
Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
[*]Stay up to date!
The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.
[/lis

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#12 neo147

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Posted 31 January 2011 - 01:31 PM

Thanks for all your help firemanit, I'm very happy the way the machine is running now and will run through those recommended steps. Thanks again. :thumbup2:

#13 fireman4it

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Posted 31 January 2011 - 02:50 PM

You are most welcome neo147! :busy:

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#14 fireman4it

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Posted 31 January 2011 - 02:50 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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