Multiple Trojans

Hello, I have a Dell Computer running Windows XP with service pack 3. It is a Pentium 4 CPU 2.40Ghz 512MB RAM. My antivirus progam, (AVG) is finding multiple Trojans. It states it is either healing them or it can no longer find the object. The same Trojans reappear daily. It also sends e-mails links to everyone in my address book. I have tried the Microsoft maleware removal tool. It found nothing. I also tried Malewarebytes. When I ran this one it found 21 infections, stated it took care of them, but the same issues continue. When I ran it again it found nothing. I used hijackthis to create a log and would greatly appreciate any help you could provide me with. Thank you so much!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:05:24 PM, on 1/25/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17093)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\The Ruiz's\Local Settings\Temporary Internet Files\Content.IE5\5ZBV32HX\HijackThis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;*.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.62 private.microsoft.com
O1 - Hosts: 209.44.111.62 aviremover-2009.com
O1 - Hosts: 209.44.111.62 www.aviremover-2009.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216011747583
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: atisvc_xoahww - Unknown owner - C:\WINDOWS\system32\gwbfcbf\atisvc_xoahww.exe (file missing)
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SubsSearch - Unknown owner - C:\Program Files\Torrents_Download\Torrents Download\SubsSearchService.exe (file missing)

--
End of file - 11355 bytes

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
• Please Do not Attach logs or put in code boxes.
• Tell me about any problems that have occurred during the fix.
• Tell me of any other symptoms you may be having as these can help also.
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

• Please download DeFogger to your desktop.
  
  Double click DeFogger to run the tool.
  
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

• Please download DDS by sUBs from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  Please disable any anti-malware program that will block scripts from running before running DDS.
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

• In your next post I need the following
  
  
• .logs from DDS
• log from RKUnHooker
• let me know of any problems you may have had

Gringo

Hello Gringo,

Thank you so much for your help. I truly appreciate it! I ran all programs as you instructed and and am copying the logs below. I did not encounter any problems during the process.


DDS (Ver_10-12-12.02) - NTFSx86
Run by The Ruiz's at 21:48:34.75 on Sun 01/30/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.90 [GMT -5:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
svchost.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\The Ruiz's\Local Settings\Temporary Internet Files\Content.IE5\3EMHSTE9\Defogger[1].exe
C:\Documents and Settings\The Ruiz's\Local Settings\Temporary Internet Files\Content.IE5\DX72D5QY\dds[1].scr
C:\WINDOWS\system32\SearchProtocolHost.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = hxxp://localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos1.walmart.com/WalmartActivia.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216011747583
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = :\WINDOW scecli
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 209.44.111.62 private.microsoft.com
Hosts: 209.44.111.62 aviremover-2009.com
Hosts: 209.44.111.62 www.aviremover-2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\therui~1\applic~1\mozilla\firefox\profiles\5ddgqo86.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/|http://www.facebook.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc63e43&v=6.010.023.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: AVG Security Toolbar em:version=6.010.023.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg10\toolbar\firefox\avg@igeared
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-6-27 214024]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [2008-8-3 34712]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-6-27 79880]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-6-27 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-6-27 34216]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-6-27 40552]

=============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2011-01-26 00:02:19 388096 ----a-r- c:\docume~1\therui~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-01-26 00:02:18 -------- d-----w- c:\program files\Trend Micro
2011-01-23 04:23:12 2167230 ----a-w- c:\program files\mozilla firefox\components\1281864.dll
2011-01-23 04:23:06 -------- d-----w- c:\program files\Skyhook Wireless
2011-01-23 04:22:45 -------- d-----w- c:\windows\system32\gwbfcbf
2011-01-19 09:07:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools

==================== Find3M ====================

2010-12-13 22:56:28 1700352 ----a-w- c:\windows\system32\GdiPlus.dll
2010-12-13 22:56:26 24576 ----a-w- c:\windows\system32\msxml3a.dll
2010-12-13 22:55:52 10915840 ----a-w- c:\windows\system32\libmfxhw32.dll
2010-12-13 22:55:48 10833920 ----a-w- c:\windows\system32\libmfxsw32.dll
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:34:12 832512 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:34:11 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-11-06 00:34:11 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-06 00:34:11 17408 ----a-w- c:\windows\system32\corpol.dll
2010-11-03 12:25:53 389120 ----a-w- c:\windows\system32\html.iec

============= FINISH: 21:50:41.57 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 6/27/2008 1:06:46 PM
System Uptime: 1/29/2011 11:13:02 PM (22 hours ago)

Motherboard: Dell Computer Corp. | | 0H0678
Processor: Intel® Pentium® 4 CPU 2.40GHz | Microprocessor | 2386/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 298 GiB total, 225.267 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is Removable
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1035: 11/3/2010 7:55:38 PM - System Checkpoint
RP1036: 11/4/2010 3:45:33 PM - Installed Windows XP KB915865.
RP1037: 11/4/2010 3:46:15 PM - Installed Windows NLSDownlevelMapping.
RP1038: 11/4/2010 3:46:41 PM - Installed Windows IDNMitigationAPIs.
RP1039: 11/4/2010 3:47:17 PM - Installed Windows Internet Explorer 7.
RP1040: 11/5/2010 3:00:22 AM - Software Distribution Service 3.0
RP1041: 11/6/2010 3:22:35 AM - System Checkpoint
RP1042: 11/7/2010 3:22:33 AM - System Checkpoint
RP1043: 11/8/2010 4:22:36 AM - System Checkpoint
RP1044: 11/9/2010 5:56:03 AM - System Checkpoint
RP1045: 11/10/2010 6:18:12 AM - System Checkpoint
RP1046: 11/11/2010 3:00:27 AM - Software Distribution Service 3.0
RP1047: 11/12/2010 3:00:23 AM - Software Distribution Service 3.0
RP1048: 11/13/2010 3:24:24 AM - System Checkpoint
RP1049: 11/14/2010 4:23:17 AM - System Checkpoint
RP1050: 11/15/2010 5:23:17 AM - System Checkpoint
RP1051: 11/16/2010 6:23:17 AM - System Checkpoint
RP1052: 11/17/2010 7:23:20 AM - System Checkpoint
RP1053: 11/18/2010 7:24:11 AM - System Checkpoint
RP1054: 11/19/2010 8:23:05 AM - System Checkpoint
RP1055: 11/20/2010 9:23:06 AM - System Checkpoint
RP1056: 11/21/2010 10:23:07 AM - System Checkpoint
RP1057: 11/22/2010 10:31:39 AM - System Checkpoint
RP1058: 11/23/2010 12:51:22 PM - System Checkpoint
RP1059: 11/24/2010 1:32:39 PM - System Checkpoint
RP1060: 11/25/2010 11:35:32 PM - System Checkpoint
RP1061: 11/27/2010 9:23:59 PM - System Checkpoint
RP1062: 11/29/2010 12:53:40 AM - System Checkpoint
RP1063: 11/30/2010 7:20:46 AM - System Checkpoint
RP1064: 12/1/2010 7:36:03 AM - System Checkpoint
RP1065: 12/2/2010 7:37:06 AM - System Checkpoint
RP1066: 12/3/2010 8:36:02 AM - System Checkpoint
RP1067: 12/4/2010 9:36:04 AM - System Checkpoint
RP1068: 12/5/2010 10:36:04 AM - System Checkpoint
RP1069: 12/6/2010 11:47:56 AM - System Checkpoint
RP1070: 12/7/2010 9:14:57 PM - System Checkpoint
RP1071: 12/8/2010 9:58:11 PM - System Checkpoint
RP1072: 12/9/2010 10:53:53 PM - System Checkpoint
RP1073: 12/10/2010 11:37:38 PM - System Checkpoint
RP1074: 12/12/2010 3:44:44 AM - System Checkpoint
RP1075: 12/13/2010 3:52:48 AM - System Checkpoint
RP1076: 12/14/2010 4:52:49 AM - System Checkpoint
RP1077: 12/15/2010 12:50:39 PM - System Checkpoint
RP1078: 12/16/2010 3:00:34 AM - Software Distribution Service 3.0
RP1079: 12/17/2010 11:28:59 PM - System Checkpoint
RP1080: 12/18/2010 11:31:41 PM - System Checkpoint
RP1081: 12/21/2010 2:29:05 PM - System Checkpoint
RP1082: 12/22/2010 3:43:05 PM - System Checkpoint
RP1083: 12/23/2010 4:31:29 PM - System Checkpoint
RP1084: 12/24/2010 5:31:29 PM - System Checkpoint
RP1085: 12/25/2010 6:32:33 PM - System Checkpoint
RP1086: 12/26/2010 7:31:29 PM - System Checkpoint
RP1087: 12/27/2010 8:28:36 PM - System Checkpoint
RP1088: 12/28/2010 10:16:06 PM - System Checkpoint
RP1089: 12/29/2010 10:50:13 PM - System Checkpoint
RP1090: 12/31/2010 4:31:15 AM - System Checkpoint
RP1091: 1/13/2011 1:59:48 AM - System Checkpoint
RP1092: 1/13/2011 3:00:19 AM - Software Distribution Service 3.0
RP1093: 1/14/2011 3:39:13 AM - System Checkpoint
RP1094: 1/15/2011 4:26:41 AM - System Checkpoint
RP1095: 1/16/2011 5:26:42 AM - System Checkpoint
RP1096: 1/17/2011 6:26:43 AM - System Checkpoint
RP1097: 1/17/2011 1:18:46 PM - Removed Adobe Reader 9.1.
RP1098: 1/17/2011 1:19:31 PM - Installed Adobe Reader X.
RP1099: 1/18/2011 1:26:42 PM - System Checkpoint
RP1100: 1/19/2011 3:55:24 AM - Removed Torrents Download
RP1101: 1/19/2011 3:55:45 AM - Removed WeatherBug
RP1102: 1/20/2011 4:40:05 AM - System Checkpoint
RP1103: 1/21/2011 5:40:04 AM - System Checkpoint
RP1104: 1/22/2011 5:47:26 AM - System Checkpoint
RP1105: 1/23/2011 6:28:53 AM - System Checkpoint
RP1106: 1/24/2011 7:28:54 AM - System Checkpoint
RP1107: 1/25/2011 8:23:05 AM - System Checkpoint
RP1108: 1/25/2011 7:02:17 PM - Installed HiJackThis
RP1109: 1/26/2011 10:00:47 PM - System Checkpoint
RP1110: 1/27/2011 10:22:53 PM - System Checkpoint
RP1111: 1/28/2011 10:29:07 PM - System Checkpoint
RP1112: 1/30/2011 12:12:41 AM - System Checkpoint

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Reader X
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AVG 2011
AVS Screen Capture version 2.0.1
AVS Update Manager 1.0
AVS Video Editor 5
AVS Video Recorder 2.4
AVS4YOU Software Navigator 1.4
B57Inst
BACS
BCM V.92 56K Modem
Blubster 3.1.1
BN eReader
Bonjour
Britannica Ready Reference
Broadcom Advanced Control Suite
Broadcom Driver Installer
CCleaner
ConvertHelper 2.2
Critical Update for Windows Media Player 11 (KB959772)
CurrículumFácil 4.73.2573
Dell ResourceCD
DVD Suite
DVDFab Platinum 3.0.1.3
GoToAssist 8.0.0.514
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel® PRO Ethernet Adapter and Software
iTunes
Java 2 Runtime Environment, SE v1.4.2
Java Auto Updater
Java™ 6 Update 21
LightScribe System Software 1.10.27.1
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Picture It! Express 7.0
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft XML Parser
MobileMe Control Panel
Mozilla Firefox (3.6.3)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
Nero 8 Micro 8.3.6.0
neroxml
NVIDIA Display Driver
Photo Viewer
PowerDVD
PowerProducer
PrintMaster 2011 Platinum
Quicken 2002 New User Edition
QuickTime
Safari
SecurDisc Viewer
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Smart Installer
Sony Picture Utility
Sound Blaster Live!
Torrents Download
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Wiley CulinarE-Companion
Windows Backup Utility
Windows Driver Package - (mr7910) Image 08/08/2006 1.4.0.0
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WordPerfect Office 2002
Xilisoft DVD Creator
Yahoo! Toolbar
Yahoo!7 Messenger

==== Event Viewer Messages From Past Week ========

1/30/2011 9:48:56 PM, error: Service Control Manager [7016] - The BrSplService service has reported an invalid current state 0.
1/29/2011 11:14:50 PM, error: Service Control Manager [7023] - The svcboot_oayfrh service terminated with the following error: The specified module could not be found.
1/27/2011 8:43:17 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
1/24/2011 4:19:46 PM, error: Service Control Manager [7023] - The svcboot_oayfrh service terminated with the following error: Access is denied.
1/24/2011 4:19:46 PM, error: Service Control Manager [7000] - The SubsSearch service failed to start due to the following error: The system cannot find the file specified.
1/24/2011 4:19:46 PM, error: Service Control Manager [7000] - The atisvc_xoahww service failed to start due to the following error: The system cannot find the file specified.
1/24/2011 12:25:00 AM, error: Print [6161] - The document Microsoft Word - Capabilites of Hospitality POS Systems owned by The Ruiz's failed to print on printer Brother MFC-420CN USB Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 71952. Number of bytes printed: 9012. Total number of pages in the document: 3. Number of pages printed: 0. Client machine: \\RUIZ. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 12:24:11 AM, error: Print [6161] - The document Microsoft Word - Capabilites of Hospitality POS Systems owned by The Ruiz's failed to print on printer Brother MFC-420CN USB Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 71952. Number of bytes printed: 0. Total number of pages in the document: 3. Number of pages printed: 0. Client machine: \\RUIZ. Win32 error code returned by the print processor: 2 (0x2).

==== End Of File ===========================


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4247552 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 52.16 )
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF8171000 C:\WINDOWS\System32\DRIVERS\nv4_mini.sys 1466368 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 52.16 )
0xF7EC4000 C:\WINDOWS\system32\drivers\P16X.sys 1331200 bytes (Creative Technology Ltd., WDM Audio Miniport)
0xF802C000 C:\WINDOWS\System32\DRIVERS\BCMSM.sys 1101824 bytes (Broadcom Corporation, Modem Device Driver)
0xF83B6000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF6687000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF7CF7000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF68A2000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF2D7F000 C:\WINDOWS\System32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF685A000 C:\WINDOWS\system32\DRIVERS\avgtdix.sys 294912 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xF6618000 C:\WINDOWS\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF6654000 C:\WINDOWS\system32\drivers\mfehidk.sys 208896 bytes (McAfee, Inc., Host Intrusion Detection Link Driver)
0xF84E7000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF3E26000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF8389000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF7E74000 C:\WINDOWS\System32\DRIVERS\ctoss2k.sys 180224 bytes (Creative Technology Ltd., Creative OS Services Driver (WDM))
0xF21FE000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF66F7000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF2AD7000 C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys 163840 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0xF6744000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF6834000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF7EA0000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF8139000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF7E31000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 143360 bytes (Intel Corporation, NDIS 5 driver)
0xF8009000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF6722000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7E54000 C:\WINDOWS\System32\DRIVERS\ctsfm2k.sys 131072 bytes (Creative Technology Ltd, SoundFont® Manager (WDM))
0xF847F000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF84B7000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF695E000 C:\WINDOWS\system32\drivers\InCDFs.sys 114688 bytes (Nero AG, InCD File System Driver)
0xF836F000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF849F000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF6577000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF8456000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF7E06000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF4039000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF7E1D000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF815D000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF68FB000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xF8443000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF846D000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF6607000 C:\WINDOWS\System32\Drivers\BrSerIf.sys 69632 bytes (Brother Industries Ltd., Brotehr Serial I/F Driver (WDM))
0xF84D6000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF7DF5000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF67DC000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF8686000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF8666000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF8646000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF8696000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF7D55000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF8726000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF8576000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF8656000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF86B6000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF8556000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF8776000 C:\WINDOWS\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF86E6000 C:\WINDOWS\System32\Drivers\pcouffin.sys 49152 bytes (VSO Software, low level access layer for CD/DVD/BD devices)
0xF8746000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF85A6000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF85E6000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF8676000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF8546000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF86C6000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF2CE7000 C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0xF3DDE000 C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0xF8536000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF8716000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF8586000 PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF86F6000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF8596000 AVGIDSEH.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0xF8566000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF86A6000 C:\WINDOWS\system32\drivers\InCDRm.sys 36864 bytes (Nero AG, Nero MRW Filter Driver)
0xF8636000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF86D6000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF87A6000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF0751000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF8786000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF8916000 C:\WINDOWS\system32\drivers\InCDPass.sys 32768 bytes (Nero AG, Ahead RW Filter Driver)
0xF88FE000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF8876000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF884E000 C:\WINDOWS\System32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF88F6000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF885E000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF882E000 C:\DOCUME~1\THERUI~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF87B6000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF887E000 C:\WINDOWS\System32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF888E000 C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF891E000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF8906000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF890E000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF88EE000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF8866000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF87C6000 avgrkx86.sys 20480 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0xF886E000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF87BE000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF892E000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF8936000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF8926000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF8826000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7CF3000 C:\WINDOWS\System32\Drivers\BrScnUsb.sys 16384 bytes (Brother Industries Ltd., Brother USB Scanner Driver)
0xF89D2000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xF2E27000 C:\WINDOWS\System32\Drivers\mrtRate.SYS 16384 bytes (Marimba, Inc., Rate Sensing Driver)
0xF82F3000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF536E000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF8A0E000 C:\WINDOWS\SYSTEM32\DRIVERS\OMCI.SYS 16384 bytes (Dell Computer Corporation, OMCI Device Driver)
0xF2D73000 C:\WINDOWS\System32\drivers\PfModNT.sys 16384 bytes (Creative Technology Ltd., PCI/ISA Device Info. Service)
0xF8A22000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF65A3000 C:\WINDOWS\system32\DRIVERS\wpsnuio.sys 16384 bytes (Skyhook Wireless, WPS NDIS User Mode I/O Driver)
0xF8946000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7CEF000 C:\WINDOWS\System32\Drivers\BrUsbSer.sys 12288 bytes (Brother Industries Ltd., Brother USB Serial Driver )
0xF65E3000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF8A1E000 C:\WINDOWS\System32\DRIVERS\gameenum.sys 12288 bytes (Microsoft Corporation, Game Port Enumerator)
0xF89EE000 C:\WINDOWS\System32\Drivers\InCDrec.SYS 12288 bytes (Nero AG, InCD File System Recognizer)
0xF82FB000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF89F2000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF8A7E000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF8A40000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF8A7C000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF8A3A000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF8A36000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF8A80000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF8A6E000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF8A82000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF8A66000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF8A70000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF8A38000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF8BF7000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF8C65000 C:\WINDOWS\System32\Drivers\Cdr4_xp.SYS 4096 bytes (Sonic Solutions, CDR4 CD and DVD Place Holder Driver (see PxHelp))
0xF8C44000 C:\WINDOWS\System32\Drivers\Cdralw2k.SYS 4096 bytes (Sonic Solutions, CDRAL Place Holder Driver (see PxHelp))
0xF8C00000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF8C45000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
==============================================
>Stealth
==============================================

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello Gringo,

I completed all steps and am copying the ComboFix log below. I did not have any problems. I do not know if they computer is better or not as I would just get error messages throughout the day from AVG before, stating it had found Trojans. (In addition to my e-mail sending out fake e-mails to everyone in my address book). So I will wait for you to tell me if it is better or not :)Again thank you for your help.

Christy

ComboFix 11-01-30.01 - The Ruiz's 01/31/2011 0:10.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.229 [GMT -5:00]
Running from: c:\documents and settings\The Ruiz's\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Acr443.tmp
c:\program files\Internet Explorer\SET60E.tmp
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.0.inf
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.1.inf
c:\windows\ndl.dl
c:\windows\SET4D8.tmp
c:\windows\system32\_003391_.tmp.dll
c:\windows\system32\_003547_.tmp.dll
c:\windows\system32\_003548_.tmp.dll
c:\windows\system32\_003549_.tmp.dll
c:\windows\system32\_003550_.tmp.dll
c:\windows\system32\bbkfnuwc.ini
c:\windows\system32\Data
c:\windows\system32\drivers\fad.sys
c:\windows\system32\etttjwfh.ini
c:\windows\system32\gigoejfb.ini
c:\windows\system32\khswrhoo.ini
c:\windows\system32\kvmvsmaj.ini
c:\windows\system32\lowxhwjq.ini
c:\windows\system32\medgnshp.ini
c:\windows\system32\ojafgume.ini
c:\windows\system32\pesbiutj.ini
c:\windows\system32\qeguedwx.ini
c:\windows\system32\qrryrgxc.ini
c:\windows\system32\rscteljt.ini
c:\windows\system32\Temp
c:\windows\system32\Temp\eReader_Install\eReader.ico
c:\windows\wibrf.jpg
c:\windows\wiybr.png

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_CLBDRIVER


((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-31 )))))))))))))))))))))))))))))))
.

2011-01-26 00:02 . 2011-01-26 00:02 388096 ----a-r- c:\documents and settings\The Ruiz's\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-26 00:02 . 2011-01-26 00:02 -------- d-----w- c:\program files\Trend Micro
2011-01-23 04:23 . 2011-01-23 04:23 2167230 ----a-w- c:\program files\Mozilla Firefox\components\1281864.dll
2011-01-23 04:23 . 2011-01-23 04:23 -------- d-----w- c:\program files\Skyhook Wireless
2011-01-23 04:22 . 2011-01-26 16:50 -------- d-----w- c:\windows\system32\gwbfcbf
2011-01-19 09:07 . 2011-01-19 09:34 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-23 04:23 . 2008-12-19 15:47 13696 ----a-w- c:\windows\system32\drivers\wpsnuio.sys
2010-12-20 23:09 . 2008-07-30 01:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-20 23:08 . 2008-07-30 01:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-13 22:56 . 2010-12-21 23:21 1700352 ----a-w- c:\windows\system32\GdiPlus.dll
2010-12-13 22:56 . 2001-03-08 21:30 24576 ----a-w- c:\windows\system32\msxml3a.dll
2010-12-13 22:55 . 2010-12-21 23:22 10915840 ----a-w- c:\windows\system32\libmfxhw32.dll
2010-12-13 22:55 . 2010-12-21 23:22 10833920 ----a-w- c:\windows\system32\libmfxsw32.dll
2010-11-18 18:12 . 2008-07-14 03:34 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52 . 2008-07-14 03:34 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:34 . 2008-07-14 03:33 832512 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:34 . 2009-05-04 22:19 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-11-06 00:34 . 2008-07-14 03:34 17408 ----a-w- c:\windows\system32\corpol.dll
2010-11-06 00:34 . 2008-07-14 03:34 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-04 05:59 389120 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2002-09-03 16:47 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2011-01-23 04:23 . 2011-01-23 04:23 2167230 ----a-w- c:\program files\mozilla firefox\components\1281864.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-12-05 2295072]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-06 5058560]
"nwiz"="nwiz.exe" [2003-10-06 741376]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 28672]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2007-11-26 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2007-11-26 1057064]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-10 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2010-10-20 113664]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-06-27 20:03 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKLM\~\startupfolder\C:^Documents and Settings^The Ruiz's^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
path=c:\documents and settings\The Ruiz's\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk
backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
2002-04-03 05:01 135264 -c--a-w- c:\program files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2009-03-18 22:50 4363504 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
2001-08-01 16:30 94208 -c--a-w- c:\program files\QUICKENW\qagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 05:00 90112 -c----w- c:\windows\Updreg.EXE

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"=
"c:\\Program Files\\Blubster\\Blubster.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8097:TCP"= 8097:TCP:*:Disabled:EarthLink UHP Modem Support

R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [8/3/2008 5:25 PM 34712]
S2 atisvc_xoahww;atisvc_xoahww;c:\windows\system32\gwbfcbf\atisvc_xoahww.exe --> c:\windows\system32\gwbfcbf\atisvc_xoahww.exe [?]
S2 SubsSearch;SubsSearch;c:\program files\Torrents_Download\Torrents Download\SubsSearchService.exe --> c:\program files\Torrents_Download\Torrents Download\SubsSearchService.exe [?]
S2 svcboot_oayfrh;svcboot_oayfrh;c:\windows\system32\svchost.exe -k svcboot_oayfrh [7/13/2008 10:33 PM 14336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
svcboot_oayfrh REG_MULTI_SZ svcboot_oayfrh

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-12-05 16:27 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-01-31 c:\windows\Tasks\User_Feed_Synchronization-{64B35F27-F9E8-465A-8CFF-4ADE89563334}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 22:36]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = hxxp://localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\The Ruiz's\Application Data\Mozilla\Firefox\Profiles\5ddgqo86.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/|http://www.facebook.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc63e43&v=6.010.023.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
MSConfigStartUp-Magentic - c:\progra~1\Magentic\bin\Magentic.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-31 00:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bb,35,36,1d,8a,43,54,44,bd,18,20,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bb,35,36,1d,8a,43,54,44,bd,18,20,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(648)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'explorer.exe'(2336)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\brss01a.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero 7\InCD\InCDsrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\BCMSMMSG.exe
c:\windows\System32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2011-01-31 00:34:08 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-31 05:33

Pre-Run: 242,453,917,696 bytes free
Post-Run: 242,426,802,176 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptOut

- - End Of File - - F875738CEEDEE4010E2B1813F2B2FFF6

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Driver::
atisvc_xoahww;atisvc_xoahww
SubsSearch

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

• In your next post I need the following
  
  
• report from Combofix
• let me know of any problems you may have had
• How is the computer doing now after running the script?

Gringo

Good afternoon,

The only issue I encountered was once ComboFix starting running a message popped up stating there was a newer version and would I like to update it now. I selected "No". Here is the the log

Christy

ComboFix 11-01-30.01 - The Ruiz's 01/31/2011 9:31.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.222 [GMT -5:00]
Running from: c:\documents and settings\The Ruiz's\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\The Ruiz's\Desktop\CFScript.txt
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_SUBSSEARCH
-------\Service_SubsSearch


((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-31 )))))))))))))))))))))))))))))))
.

2011-01-26 00:02 . 2011-01-26 00:02 388096 ----a-r- c:\documents and settings\The Ruiz's\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-26 00:02 . 2011-01-26 00:02 -------- d-----w- c:\program files\Trend Micro
2011-01-23 04:23 . 2011-01-23 04:23 2167230 ----a-w- c:\program files\Mozilla Firefox\components\1281864.dll
2011-01-23 04:23 . 2011-01-23 04:23 -------- d-----w- c:\program files\Skyhook Wireless
2011-01-23 04:22 . 2011-01-26 16:50 -------- d-----w- c:\windows\system32\gwbfcbf
2011-01-19 09:07 . 2011-01-19 09:34 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-23 04:23 . 2008-12-19 15:47 13696 ----a-w- c:\windows\system32\drivers\wpsnuio.sys
2010-12-20 23:09 . 2008-07-30 01:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-20 23:08 . 2008-07-30 01:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-13 22:56 . 2010-12-21 23:21 1700352 ----a-w- c:\windows\system32\GdiPlus.dll
2010-12-13 22:56 . 2001-03-08 21:30 24576 ----a-w- c:\windows\system32\msxml3a.dll
2010-12-13 22:55 . 2010-12-21 23:22 10915840 ----a-w- c:\windows\system32\libmfxhw32.dll
2010-12-13 22:55 . 2010-12-21 23:22 10833920 ----a-w- c:\windows\system32\libmfxsw32.dll
2010-11-18 18:12 . 2008-07-14 03:34 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52 . 2008-07-14 03:34 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:34 . 2008-07-14 03:33 832512 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:34 . 2009-05-04 22:19 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-11-06 00:34 . 2008-07-14 03:34 17408 ----a-w- c:\windows\system32\corpol.dll
2010-11-06 00:34 . 2008-07-14 03:34 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-04 05:59 389120 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2002-09-03 16:47 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2011-01-23 04:23 . 2011-01-23 04:23 2167230 ----a-w- c:\program files\mozilla firefox\components\1281864.dll
.

((((((((((((((((((((((((((((( SnapShot@2011-01-31_05.27.03 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-01-31 14:46 . 2011-01-31 14:46 16384 c:\windows\Temp\Perflib_Perfdata_1e0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-12-05 2295072]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-06 5058560]
"nwiz"="nwiz.exe" [2003-10-06 741376]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 28672]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2007-11-26 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2007-11-26 1057064]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-10 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2010-10-20 113664]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-06-27 20:03 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKLM\~\startupfolder\C:^Documents and Settings^The Ruiz's^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
path=c:\documents and settings\The Ruiz's\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk
backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
2002-04-03 05:01 135264 -c--a-w- c:\program files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2009-03-18 22:50 4363504 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
2001-08-01 16:30 94208 -c--a-w- c:\program files\QUICKENW\qagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 05:00 90112 -c----w- c:\windows\Updreg.EXE

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"=
"c:\\Program Files\\Blubster\\Blubster.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8097:TCP"= 8097:TCP:*:Disabled:EarthLink UHP Modem Support

R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [8/3/2008 5:25 PM 34712]
S2 atisvc_xoahww;atisvc_xoahww;c:\windows\system32\gwbfcbf\atisvc_xoahww.exe --> c:\windows\system32\gwbfcbf\atisvc_xoahww.exe [?]
S2 svcboot_oayfrh;svcboot_oayfrh;c:\windows\system32\svchost.exe -k svcboot_oayfrh [7/13/2008 10:33 PM 14336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
svcboot_oayfrh REG_MULTI_SZ svcboot_oayfrh

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-12-05 16:27 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-01-31 c:\windows\Tasks\User_Feed_Synchronization-{64B35F27-F9E8-465A-8CFF-4ADE89563334}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 22:36]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = hxxp://localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\The Ruiz's\Application Data\Mozilla\Firefox\Profiles\5ddgqo86.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/|http://www.facebook.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc63e43&v=6.010.023.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-31 09:47
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bb,35,36,1d,8a,43,54,44,bd,18,20,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bb,35,36,1d,8a,43,54,44,bd,18,20,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(652)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'explorer.exe'(1108)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\brss01a.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero 7\InCD\InCDsrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\System32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\BCMSMMSG.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2011-01-31 09:52:59 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-31 14:52
ComboFix2.txt 2011-01-31 05:34

Pre-Run: 242,544,111,616 bytes free
Post-Run: 242,497,204,224 bytes free

- - End Of File - - 84093F39E22D3D382FFC6B2692D1C559

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java 2 Runtime Environment, SE v1.4.2

and click on remove

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
• An update should begin;
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Temporary Files Window
• Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

• I would like you to rerun MBAM
  
• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidently close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

Hello again,

The only problem I encountered was after running TFC when the computer when to reboot it got hung up on "windows is shutting down" and would not shut down. I finally manually turned it off and back on. Here are the logs...

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5649

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/31/2011 1:27:29 PM
mbam-log-2011-01-31 (13-27-29).txt

Scan type: Quick scan
Objects scanned: 154786
Time elapsed: 4 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:31:39 PM, on 1/31/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17093)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;*.local
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216011747583
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: atisvc_xoahww - Unknown owner - C:\WINDOWS\system32\gwbfcbf\atisvc_xoahww.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 8814 bytes


Thank you,
Christy

Greetings Christy

These logs are looking very good, and we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • xxxx
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• copy and paste the results here in this topic
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Hello,

Here is the latest log...

C:\Qoobox\Quarantine\C\WINDOWS\system32\bbkfnuwc.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\etttjwfh.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\gigoejfb.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\khswrhoo.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\kvmvsmaj.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\lowxhwjq.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\medgnshp.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\ojafgume.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\pesbiutj.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\qeguedwx.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\qrryrgxc.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\rscteljt.ini.vir Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130344.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130346.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130347.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130348.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130349.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130350.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130351.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130352.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130353.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130354.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130355.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{C3BA0299-FA43-4C3C-B197-DD88C6ACE9CB}\RP1114\A0130356.ini Win32/Adware.Virtumonde.NEO application


Thank you,
Christy

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:

• Go to Start > All Programs > Accessories > System Tools > System Restore
• Select Create a restore point, and Ok it.
• Next, go to Start > Run and type in cleanmgr
• choose your root drive (normally C:)
• after it calculates how much space you will save it will open up a new window
• Select the More options tab at the top of the window
• Choose the option to clean up system restore and OK it.
• go back to the disk clean up tab
• put a checkmark in all - except compress old files (leave this unchecked)
• click Ok then click yes

This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialise and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Gringo,

Thank you so much for all your help. I think you are amazing! I truly appreciate it. Everything seems great and I learned a lot as well.

Many thanks,
Christy

Thank you Christy and you are most welcome


Gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.