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Possible infection with a keylogger


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12 replies to this topic

#1 Koric

Koric

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  • 11 posts
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  • Local time:05:06 PM

Posted 25 January 2011 - 06:56 AM

I recently got an email from blizzard that my WoW account has been restored. I have not played wow in over a year and Blizzard informed me that my computer might be infected with a keylogger. I have noticed that my computer has been acting really funny lately and I keep getting pop ups on some sights. Any help would be greatly appreciated. Here is my DDS.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Chris at 22:47:28.73 on Mon 01/24/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1042 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\SYSTEM32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\ThreatFire\TFService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Chris\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2081125
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2081125
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [XboxStat] "c:\program files\microsoft xbox 360 accessories\XboxStat.exe" silentrun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://bing.zugotoolbar.com/s/?iesrc=IE-Address&site=Bing&q=
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\onlive\firefoxplugin\npolgdet.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\chris\appdata\locallow\sony online entertainment\npsoe.dll
FF - plugin: c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\extensions\runtime@panda3d.org\platform\winnt_x86-msvc\plugins\nppanda3d.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: Panda3D Game Engine Plug-In: runtime@panda3d.org - %profile%\extensions\runtime@panda3d.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 <video>: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa

============= SERVICES / DRIVERS ===============

R0 amacpi;Microsoft Away Mode System;c:\windows\system32\drivers\null.sys [2008-1-20 4608]
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-1-24 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-1-24 69392]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-1-5 340048]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-5 165584]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-5 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-5 50768]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-1-5 363344]
R2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service --> c:\program files\threatfire\TFService.exe service [?]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-1-5 20952]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-1-24 33552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-8 135664]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-25 02:18:16 69392 ----a-w- c:\windows\system32\drivers\TfSysMon.sys
2011-01-25 02:18:16 51984 ----a-w- c:\windows\system32\drivers\TfFsMon.sys
2011-01-25 02:18:16 33552 ----a-w- c:\windows\system32\drivers\TfNetMon.sys
2011-01-25 02:18:15 -------- d-----w- c:\program files\ThreatFire
2011-01-25 02:18:15 -------- d-----w- c:\progra~2\PC Tools
2011-01-21 07:23:34 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{aea41835-2262-4e11-aaa7-3d6196a1151a}\mpengine.dll
2011-01-12 06:29:28 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 06:29:27 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 06:29:27 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:29:27 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 06:29:27 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 06:29:27 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 06:25:59 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-08 17:37:33 -------- d-----w- c:\users\chris\appdata\roaming\Local
2011-01-08 17:35:34 -------- d-----w- c:\program files\common files\DivX Shared
2011-01-08 17:28:30 -------- d-----w- c:\progra~2\DivX
2011-01-05 21:40:49 340048 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-01-05 21:40:48 50768 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-05 21:40:29 38848 ----a-w- c:\windows\avastSS.scr
2011-01-05 21:40:04 -------- d-----w- c:\progra~2\Alwil Software
2011-01-05 20:56:59 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-05 20:56:55 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-05 20:56:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-05 20:38:30 -------- d-----w- c:\users\chris\appdata\roaming\AVG10
2011-01-05 20:36:58 -------- d--h--w- c:\progra~2\Common Files
2011-01-05 20:35:44 -------- d-----w- c:\windows\system32\drivers\AVG
2011-01-05 20:35:43 -------- d-----w- c:\progra~2\AVG10
2011-01-05 20:06:12 -------- d-----w- c:\progra~2\MFAData
2011-01-05 19:51:47 -------- d-----w- c:\users\chris\appdata\roaming\Sammsoft
2011-01-05 19:51:36 -------- d-----w- c:\program files\Advanced Registry Optimizer

==================== Find3M ====================

2010-11-12 00:44:54 94208 ----a-w- c:\windows\system32\dpl100.dll
2010-11-08 22:57:04 353592 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll

============= FINISH: 22:50:59.95 ===============


I have also tried running a gmer log and my computer keeps freezing on the topic

c:windows\system32\drivers\tunmp.sys

Before I even did all this I made a hijack this log which I wish to attach also.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:38:09 PM, on 1/24/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\ThreatFire\TFGui.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Chris\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7301 bytes

I used the fix button on hijack this on one of those topics.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

it seemed to delete this. I'm still not sure if that helped or if I made things worse but I could really use some professional help now.

Thank you very much.

Attached Files


Edited by Koric, 25 January 2011 - 07:27 AM.


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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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Posted 30 January 2011 - 11:57 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Koric

Koric
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Posted 30 January 2011 - 12:44 PM

Thank you for your help. Here are the DDS. logs.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Chris at 12:30:14.09 on Sun 01/30/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1063 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\SYSTEM32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\ThreatFire\TFService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Chris\Downloads\dds(2).scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2081125
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2081125
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [XboxStat] "c:\program files\microsoft xbox 360 accessories\XboxStat.exe" silentrun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://bing.zugotoolbar.com/s/?iesrc=IE-Address&site=Bing&q=
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\onlive\firefoxplugin\npolgdet.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\chris\appdata\locallow\sony online entertainment\npsoe.dll
FF - plugin: c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\users\chris\appdata\roaming\mozilla\firefox\profiles\hrz6o3ey.default\extensions\runtime@panda3d.org\platform\winnt_x86-msvc\plugins\nppanda3d.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: Panda3D Game Engine Plug-In: runtime@panda3d.org - %profile%\extensions\runtime@panda3d.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa

============= SERVICES / DRIVERS ===============

R0 amacpi;Microsoft Away Mode System;c:\windows\system32\drivers\null.sys [2008-1-20 4608]
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-1-24 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-1-24 69392]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-1-5 340048]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-5 165584]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-5 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-5 50768]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-1-5 363344]
R2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service --> c:\program files\threatfire\TFService.exe service [?]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-5 40384]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-1-5 20952]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-1-24 33552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-8 135664]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-28 06:32:03 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{49d5e428-2d38-4f94-a5d5-e41727065e6c}\mpengine.dll
2011-01-25 02:18:16 69392 ----a-w- c:\windows\system32\drivers\TfSysMon.sys
2011-01-25 02:18:16 51984 ----a-w- c:\windows\system32\drivers\TfFsMon.sys
2011-01-25 02:18:16 33552 ----a-w- c:\windows\system32\drivers\TfNetMon.sys
2011-01-25 02:18:15 -------- d-----w- c:\program files\ThreatFire
2011-01-25 02:18:15 -------- d-----w- c:\progra~2\PC Tools
2011-01-12 06:29:28 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 06:29:27 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 06:29:27 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:29:27 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 06:29:27 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 06:29:27 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 06:25:59 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-08 17:37:33 -------- d-----w- c:\users\chris\appdata\roaming\Local
2011-01-08 17:35:34 -------- d-----w- c:\program files\common files\DivX Shared
2011-01-08 17:28:30 -------- d-----w- c:\progra~2\DivX
2011-01-05 21:40:49 340048 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-01-05 21:40:48 50768 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-05 21:40:29 38848 ----a-w- c:\windows\avastSS.scr
2011-01-05 21:40:04 -------- d-----w- c:\progra~2\Alwil Software
2011-01-05 20:56:59 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-05 20:56:55 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-05 20:56:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-05 20:38:30 -------- d-----w- c:\users\chris\appdata\roaming\AVG10
2011-01-05 20:36:58 -------- d--h--w- c:\progra~2\Common Files
2011-01-05 20:35:44 -------- d-----w- c:\windows\system32\drivers\AVG
2011-01-05 20:35:43 -------- d-----w- c:\progra~2\AVG10
2011-01-05 20:06:12 -------- d-----w- c:\progra~2\MFAData
2011-01-05 19:51:47 -------- d-----w- c:\users\chris\appdata\roaming\Sammsoft
2011-01-05 19:51:36 -------- d-----w- c:\program files\Advanced Registry Optimizer

==================== Find3M ====================

2010-11-12 00:44:54 94208 ----a-w- c:\windows\system32\dpl100.dll
2010-11-08 22:57:04 353592 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb

============= FINISH: 12:33:06.83 ===============

I can't get a gmer log. Every time I run it it freezes at this c:windows\system32\drivers\tunmp.sys. I did use defogger but I still can't run the gmer. Again thanks for all your help.

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 30 January 2011 - 03:02 PM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Koric

Koric
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 30 January 2011 - 04:33 PM

Thank you Gringo. I ran combofix like you asked and produced a log.

ComboFix 11-01-29.03 - Chris 01/30/2011 15:57:32.1.1 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1066 [GMT -5:00]
Running from: c:\users\Chris\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\programdata\Microsoft\Network\Downloader\qmgr0.dat
c:\programdata\Microsoft\Network\Downloader\qmgr1.dat
c:\users\Chris\AppData\Roaming\inst.exe
c:\users\Chris\AppData\Roaming\Local
c:\users\Chris\AppData\Roaming\Local\Temp\DDM\Settings\Inception_Trailer_592.divx.ddr
c:\users\Chris\AppData\Roaming\Local\Temp\DDM\Settings\Temporary Downloaded Files\Inception_Trailer_592.divx
c:\users\Chris\GoToAssistDownloadHelper.exe
I:\autorun.inf

----- BITS: Possible infected sites -----

hxxp://www.dellcomms.dellfix.com
.
((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-30 )))))))))))))))))))))))))))))))
.

2011-01-30 21:14 . 2011-01-30 21:14 -------- d-----w- c:\users\Family\AppData\Local\temp
2011-01-30 21:14 . 2011-01-30 21:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-01-28 06:32 . 2011-01-13 09:41 5890896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{49D5E428-2D38-4F94-A5D5-E41727065E6C}\mpengine.dll
2011-01-25 02:18 . 2010-12-31 14:29 69392 ----a-w- c:\windows\system32\drivers\TfSysMon.sys
2011-01-25 02:18 . 2010-12-31 14:29 33552 ----a-w- c:\windows\system32\drivers\TfNetMon.sys
2011-01-25 02:18 . 2010-12-31 14:29 51984 ----a-w- c:\windows\system32\drivers\TfFsMon.sys
2011-01-25 02:18 . 2011-01-25 02:18 -------- d-----w- c:\program files\ThreatFire
2011-01-25 02:18 . 2011-01-25 02:18 -------- d-----w- c:\programdata\PC Tools
2011-01-12 06:29 . 2010-12-28 15:55 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 06:29 . 2010-12-28 15:53 253952 ----a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-12 06:29 . 2010-12-28 15:53 241664 ----a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-12 06:29 . 2010-12-28 15:53 708608 ----a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-12 06:29 . 2010-12-28 15:53 57344 ----a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-12 06:29 . 2010-12-28 15:53 180224 ----a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-12 06:25 . 2010-12-14 14:49 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-08 17:35 . 2011-01-08 17:35 -------- d-----w- c:\program files\Common Files\DivX Shared
2011-01-08 17:28 . 2011-01-08 17:37 -------- d-----w- c:\programdata\DivX
2011-01-05 21:40 . 2010-09-07 15:53 340048 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-01-05 21:40 . 2010-09-07 15:52 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-01-05 21:40 . 2010-09-07 15:52 165584 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-01-05 21:40 . 2010-09-07 15:47 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-01-05 21:40 . 2010-09-07 15:47 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-01-05 21:40 . 2010-09-07 15:47 50768 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-05 21:40 . 2010-09-07 16:12 38848 ----a-w- c:\windows\avastSS.scr
2011-01-05 21:40 . 2010-09-07 16:11 167592 ----a-w- c:\windows\system32\aswBoot.exe
2011-01-05 21:40 . 2011-01-05 21:40 -------- d-----w- c:\programdata\Alwil Software
2011-01-05 21:40 . 2011-01-05 21:40 -------- d-----w- c:\program files\Alwil Software
2011-01-05 20:56 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-05 20:56 . 2011-01-05 20:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-05 20:56 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-05 20:38 . 2011-01-05 20:38 -------- d-----w- c:\users\Chris\AppData\Roaming\AVG10
2011-01-05 20:36 . 2011-01-05 20:36 -------- d--h--w- c:\programdata\Common Files
2011-01-05 20:35 . 2011-01-05 21:26 -------- d-----w- c:\windows\system32\drivers\AVG
2011-01-05 20:35 . 2011-01-05 21:26 -------- d-----w- c:\programdata\AVG10
2011-01-05 20:06 . 2011-01-05 20:35 -------- d-----w- c:\programdata\MFAData
2011-01-05 19:51 . 2011-01-05 19:51 -------- d-----w- c:\users\Chris\AppData\Roaming\Sammsoft
2011-01-05 19:51 . 2011-01-05 19:51 -------- d-----w- c:\program files\Advanced Registry Optimizer

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-12 00:44 . 2010-11-12 00:44 94208 ----a-w- c:\windows\system32\dpl100.dll
2010-11-08 22:57 . 2010-11-08 22:57 353592 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2010-11-04 18:56 . 2010-12-15 20:30 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55 . 2010-12-15 20:30 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55 . 2010-12-15 20:30 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55 . 2010-12-15 20:30 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34 . 2010-12-15 20:30 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01 . 2010-12-15 20:29 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57 . 2010-12-15 20:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57 . 2010-12-15 20:29 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57 . 2010-12-15 20:29 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57 . 2010-12-15 20:29 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01 . 2010-12-15 20:29 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26 . 2010-12-15 20:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24 . 2010-12-15 20:29 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\snxPluginsShell]
@="{F4B3B0AA-13D1-4a36-BDA2-2055B0F3D5DE}"
[HKEY_CLASSES_ROOT\CLSID\{F4B3B0AA-13D1-4a36-BDA2-2055B0F3D5DE}]
2010-09-07 16:14 152160 ----a-w- c:\program files\Alwil Software\Avast5\snxPlugins.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-17 4907008]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-07-28 13535776]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-07-28 92704]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-09-30 718688]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-15 141608]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-12-20 443728]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2010-09-07 2838912]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-12-09 1226608]
"DivX Download Manager"="c:\program files\DivX\DivX Plus Web Player\DDmService.exe" [2010-12-08 63360]
"ThreatFire"="c:\program files\ThreatFire\TFTray.exe" [2010-12-31 378128]

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-11-24 22:43 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-08 135664]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2009-02-21 717296]
S0 amacpi;Microsoft Away Mode System;c:\windows\system32\DRIVERS\null.sys [2008-01-21 4608]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2010-09-13 25680]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-12-31 51984]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-12-31 69392]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-05 77824]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-09-07 50768]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-09-24 155648]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2010-12-20 363344]
S2 ThreatFire;ThreatFire;c:\program files\ThreatFire\TFService.exe service [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-12-20 20952]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-12-31 33552]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
getPlusHelper REG_MULTI_SZ getPlusHelper

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-10-18 20:25 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-01-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-08 17:29]

2011-01-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-08 17:29]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2081125
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
FF - ProfilePath - c:\users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\hrz6o3ey.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://bing.zugotoolbar.com/s/?iesrc=IE-Address&site=Bing&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: Panda3D Game Engine Plug-In: runtime@panda3d.org - %profile%\extensions\runtime@panda3d.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\DivX\DivX Plus Web Player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\DivX\DivX Plus Web Player\firefox\wpa
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
AddRemove-DFO - g:\my games\DFO\DFOLauncher.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-30 16:15
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ThreatFire]
"AlternateImagePath"=""
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-532282829-4178702189-1880513843-1000\Software\SecuROM\License information*]
"datasecu"=hex:ed,be,35,c0,03,cc,91,bc,8a,b8,fd,79,9d,ed,02,07,48,30,89,4c,6e,
6d,c3,49,04,3d,39,e5,b4,19,62,fe,e6,3a,d2,11,5c,7e,b5,9e,6b,24,67,b9,49,87,\
"rkeysecu"=hex:77,6c,0e,db,cb,a3,0e,26,46,5c,ac,33,a5,eb,36,2b

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(636)
c:\program files\ThreatFire\TFWAH.dll

- - - - - - - > 'lsass.exe'(676)
c:\program files\ThreatFire\TFWAH.dll

- - - - - - - > 'Explorer.exe'(2844)
c:\program files\ThreatFire\TfWah.dll
c:\windows\system32\cscapi.dll
c:\windows\system32\QUtil.dll
c:\windows\system32\PortableDeviceTypes.dll
.
Completion time: 2011-01-30 16:24:43
ComboFix-quarantined-files.txt 2011-01-30 21:24

Pre-Run: 68,793,704,448 bytes free
Post-Run: 68,800,651,264 bytes free

- - End Of File - - 9CED76D040A075954B2A333ADCFE77E4

Also when the log was being produced a error window popped up. It said CF4294.cfxxe-no disk and asked me to insert a disk into the device. I just "X" it out. The computer seems to be running fine now. I mostly just had an problem with a keylogger and I was worried about bank accounts and the such. I do appreciate all the help you are doing for me. Thank you!!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:06 PM

Posted 30 January 2011 - 05:41 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#7 Koric

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Posted 30 January 2011 - 07:03 PM

Hey Gringo did everything you said. Only problem I had was Java didn't update. Here are the logs you asked for.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:59:16 PM, on 1/30/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6278 bytes

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5643

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/30/2011 6:46:36 PM
mbam-log-2011-01-30 (18-46-36).txt

Scan type: Quick scan
Objects scanned: 162533
Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thanks for all your help.

#8 gringo_pr

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Posted 30 January 2011 - 08:20 PM

Greetings

Tell mer what happened with Java?

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • copy and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 Koric

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Posted 31 January 2011 - 07:27 AM

I removed those items with Hijack this like you recommended. When I click on Java to update it just doesn't do anything. I unclicked the auto update and tried to update it then and it still didn't update. Right now it says I am using update 22 for Java 6.

Here's the log from ESET.
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=c99f41d3ce559445a157e45fcb454a0b
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-01-31 08:57:02
# local_time=2011-01-31 03:57:02 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=770 16774141 100 100 2090072 72223228 0 0
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=1536 16777215 100 0 0 0 0 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776573 100 100 0 133046084 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=223230
# found=2
# cleaned=0
# scan_time=25667
I:\Archive\Apps\One Click Ringtone Converter-v1.9-Incl-Keymaker.z\One_Click_Ringtone_Converter_v1.9_Incl_Keymaker_TomTuff_CW.rar a variant of Win32/Keygen.AG application (unable to clean) 00000000000000000000000000000000 I
I:\Games\Kidz games\KidsGames.exe probably a variant of Win32/TrojanDropper.VB.HYDJMCN trojan (unable to clean) 00000000000000000000000000000000 I

Thanks for your help.

#10 gringo_pr

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Posted 31 January 2011 - 07:42 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "I:\Games\Kidz games\KidsGames.exe"
    del /f /s /q "I:\Archive\Apps\One Click Ringtone Converter-v1.9-Incl-Keymaker.z\One_Click_Ringtone_Converter_v1.9_Incl_Keymaker_TomTuff_CW.rar "
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.





Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Koric

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Posted 31 January 2011 - 09:03 AM

I have done everything you have recommended. I do thank you for all your help. Thank you from my family also so we can now go back to using our computer again.

#12 gringo_pr

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Posted 31 January 2011 - 11:46 AM

thank you Koric and you are most welcome


Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 03 February 2011 - 08:40 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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