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Posted 25 January 2011 - 04:07 AM
Posted 25 January 2011 - 07:48 AM
Posted 25 January 2011 - 11:54 PM
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
Posted 26 January 2011 - 07:42 AM
Posted 26 January 2011 - 11:06 PM
Okay, a couple of things. First, you should never post your system username on a public forum. Simply a matter of security.
Next - regarding the error. Were there any recent hardware changes? If not, what new software was installed (including driver updates)?
Recommended troubleshooting steps:
1) Undo any recent major system changes.
2) Download and run memtest (http://www.memtest.org/)
3) If there are no memory errors and no hw changes and the problems persist, try updating all drivers (get the drivers from the OEM websites, not from Windows Update)
4) If the problem continues, check for a bios update
Let's see where we are after the above steps have been performed.
Edited by xeonix, 26 January 2011 - 11:10 PM.
Posted 27 January 2011 - 07:26 AM
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