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Computer is acting up


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#1 InstanceOddity

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Posted 24 January 2011 - 06:45 PM

Hey guys, I've had a few recent malware/virus hits lately and I thought it would be a good idea to cleanse the whole system (haven't done much more than an AVG/Avast scan in years.
Most recently I've had that Tazinga redirect issue along with a few other nasty pop ups here and there.

If someone would be so kind as to walk me through it, I'm rather proficient with computers and shouldn't be much of a hassle.

Thanks in advance!
Alex

Edited by Budapest, 24 January 2011 - 07:14 PM.
Moved from XP ~BP


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#2 Budapest

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Posted 24 January 2011 - 06:52 PM

See this:

http://michaelstevenstech.com/cleanxpinstall.html
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Allan

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Posted 24 January 2011 - 06:53 PM

I'm not sure the OP was suggesting he or she wants to to a reinstall of the OS......

#4 Budapest

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Posted 24 January 2011 - 06:55 PM

You may be right Allen.

InstanceOddity, do you want to wipe your computer and start fresh? Or do you just want the virus removed?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 InstanceOddity

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Posted 24 January 2011 - 07:11 PM

Sorry (just made lunch), I don't wish to reformat, I used to do it every month but it became such a hassle of pulling important files over, I'm content with how my computer is set up. I just wish to clear any viruses/spyware that may be embedded in there.

Edited by InstanceOddity, 24 January 2011 - 07:12 PM.


#6 Budapest

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Posted 24 January 2011 - 07:13 PM

Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 InstanceOddity

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Posted 24 January 2011 - 07:41 PM

Thanks for the quick responses, it's much appreciated.

Here is the report;

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5592

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

1/24/2011 4:34:27
mbam-log-2011-01-24 (16-34-27).txt

Scan type: Quick scan
Objects scanned: 213437
Time elapsed: 16 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\alex.1337comp\local settings\Temp\0.5836702742758038.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\alex.1337comp\local settings\Temp\6.4821922497192934e7.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\alex.1337comp\local settings\Temp\9.047546665988207e8.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\herjek.config (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\alex.1337comp\application data\asdfasfas.bat (Malware.Trace) -> Quarantined and deleted successfully.



#8 Budapest

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Posted 24 January 2011 - 07:48 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 InstanceOddity

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Posted 24 January 2011 - 08:56 PM

I ran the scanner in safe mode and quarantined/removed a handful of what seemed like tracking cookies, but after rebooting out of safe mode, there is no log recorded..

#10 Budapest

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Posted 24 January 2011 - 08:58 PM

Let's run a different scan. Note that this scan can take many hours to complete. You might want to let it run overnight.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 InstanceOddity

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Posted 30 January 2011 - 07:52 PM

Apparently the Dr.Web CureIt program is outdated and wouldn't let me run any scans in safe mode or during regular operation.

The most notable symptoms of my computer at the moment is every once in a while a new web page will open on its own and redirect to some random search engine, and occasionally I'll get a 'Generic system host' error which seems to want to reset my audio properties and my taskbar skin.

#12 Budapest

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Posted 30 January 2011 - 07:56 PM

Try this:

http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 InstanceOddity

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Posted 31 January 2011 - 06:41 PM

Thanks, seems to have taken care of the redirects. at this point Malwarebytes and AVG aren't detecting any viruses in full system scans.

#14 Budapest

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Posted 31 January 2011 - 06:43 PM

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java or JS2E entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 InstanceOddity

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Posted 31 January 2011 - 07:08 PM

Java™6 Update 7
Java™6 Update 17

I also have this other 'program' in there that I can't recall ever having prior..
'USB & Printer Driver Install' @ 736.00 MB




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