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MS Security Essentials, WhiteSmoke translator virus !!!


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2 replies to this topic

#1 WillowRun

WillowRun

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Posted 24 January 2011 - 05:11 PM

My computer has the Microsoft Security Essentials fake alert,and it downloaded the Whitesmoke translator a virus. I removed the translator and was able to function in safe mode, but it stopped every AV I tired to run and Malwarebytes. My computer keeps rebooting and i can no longer start in safe mode. I tried R Kill it did nothing now im not able to get on and I want my information off this computer to avoid a reformat.

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#2 Blind Faith

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Posted 27 January 2011 - 06:41 PM

Hello! :)

I am Blind Faith or Elle(it's easier to remember,I think) and I will help you with your malware related problems.
As you can see I am still a trainee and that means my work is revised by a coach.
Therefore, it will take a bit longer for me to reply.
So don't be impatient because I won't leave your case suspended in the air,waiting forever.

NOTE: Do not make any type of changes to your system during the cleaning process.The steps you are following are based on strict information from your system.So changes which I did not give instructions for are not recommended.

I will need some time to research the files on your system so please click the Watch topic button at the top bar of this topic, where you should choose email notifications to know when I replied.


Remember to check your topic for new replies.

Probably, it will take a couple of days until the next reply but after that everything will go faster.

Also please let me know if you still need help after you have read this.



Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 Orange Blossom

Orange Blossom

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Posted 22 May 2011 - 09:28 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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