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Blue Screen of Death please help!


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6 replies to this topic

#1 PK4230

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Posted 24 January 2011 - 12:27 PM

Hello forumers. I have recently been getting the BSOD. In the blue screen is says it is DRIVER_IRQL_NOT_LESS_OR_EQUAL and the error is coming from the driver ikmasa.sys . Does anyone know what the drivers is and how I can solve it? BTW the blue screen (most of the time not all) appears when some sort of video is playing (Media Player Classic and Youtube so far).

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#2 Allan

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Posted 24 January 2011 - 12:33 PM

Not familiar with that file, but I'd like to see the entire error please.
Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 PK4230

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Posted 24 January 2011 - 01:08 PM

Here are the results. Please ignore bad pool header and system thread exception not handled.


==================================================
Dump File : 012511-40856-01.dmp
Crash Time : 25/01/2011 1:00:40 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x857aee70
Parameter 3 : 0x857aee80
Parameter 4 : 0x08020011
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+11f1b6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012511-40856-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 137,824
==================================================

==================================================
Dump File : 012311-62275-01.dmp
Crash Time : 23/01/2011 7:45:31 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xbd415000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b44f741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012311-62275-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 143,552
==================================================

==================================================
Dump File : 011311-58531-01.dmp
Crash Time : 13/01/2011 11:15:31 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82cc22f1
Parameter 3 : 0x8d71ba60
Parameter 4 : 0x8d71b640
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+f9438
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\011311-58531-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

==================================================
Dump File : 010911-47876-01.dmp
Crash Time : 9/01/2011 12:22:41 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x81efa000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b42e741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010911-47876-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

==================================================
Dump File : 010411-39686-01.dmp
Crash Time : 4/01/2011 11:34:59 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xa5db8000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b42f741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010411-39686-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

==================================================
Dump File : 010411-41792-01.dmp
Crash Time : 4/01/2011 1:49:33 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xbfe2a000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b4bb741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010411-41792-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

==================================================
Dump File : 010111-48048-01.dmp
Crash Time : 1/01/2011 6:00:05 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xa7abc000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b415741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010111-48048-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

==================================================
Dump File : 122710-37752-01.dmp
Crash Time : 27/12/2010 2:25:29 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xd8d00000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8b43c741
Caused By Driver : ikmasa.sys
Caused By Address : ikmasa.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122710-37752-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,968
==================================================

#4 Allan

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Posted 24 January 2011 - 01:13 PM

In my opinion your errors are being caused by either a nic driver that needs to be updated, recently installed software, bad ram, or malware. Steps I suggest:

1) Check for an updated driver for your ethernet card.
2) Check in device manager for any errors
3) If you recently installed any software that might be problematical, uninstall it
4) Download and run memtest
5) Try system restore to a point just before the problem began
6) If after doing all of the above you still have a problem, you might want to post in the malware section of this forum

#5 PK4230

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Posted 24 January 2011 - 02:16 PM

I have a laptop.

#6 Tannie

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Posted 24 January 2011 - 06:27 PM

Did you figure out what to do yet? I'm having the same problems.

#7 PK4230

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Posted 24 January 2011 - 10:19 PM

Memtest showed that I had no errors with my ram. Ikmasa.sys might be video related. Does anyone know how I can analyze a .sys file? Also, ikmasa.sys the date modified is always my system time so it could be spyware or something.

Edited by PK4230, 24 January 2011 - 10:21 PM.





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