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Freeze, Black Screen, Restart


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18 replies to this topic

#1 esong17

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Posted 23 January 2011 - 10:32 PM

Recently my computer has been freezing at certain times. I've come to think it must be a problem either with my hardware or my windows, but I thought it would be best to get more expert info instead of diving head first into the problem.
The main problem that occurs is the random freezing. My computer will suddenly freeze, and I would have to manually restart it in order for it to work again. I have noticed that the frequency of the freezes start to decrease after a few manual restarts, via power button, but it can still tend to freeze later during use. Sometimes, the screen will freeze and after a few seconds will be followed by a grayish/black screen, and then a restart.
At certain times when I recover from a restart, Windows will provide an error report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: 8E4DC000
BCP2: 00000001
BCP3: 91C8ED92
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121610-23696-01.dmp
C:\Users\gene\AppData\Local\Temp\WER-38781-0.sysdata.xml

Any help in diagnosing the problem and fixing it will be appreciated!

Edited by esong17, 23 January 2011 - 10:33 PM.


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#2 keyboardNinja

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Posted 24 January 2011 - 01:40 AM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
PICNIC - Problem In Chair, Not In Computer

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#3 esong17

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Posted 24 January 2011 - 02:19 AM

Thank you for the quick response. The [long] txt:
==================================================
Dump File : 012311-19578-01.dmp
Crash Time : 1/23/2011 7:20:10 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e498000
Parameter 2 : 0x00000001
Parameter 3 : 0x936acd92
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+fe87
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012311-19578-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 156,456
==================================================

==================================================
Dump File : 012311-18454-01.dmp
Crash Time : 1/23/2011 7:00:04 PM
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : 0x85d2b498
Parameter 2 : 0x93728176
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012311-18454-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 141,209
==================================================

==================================================
Dump File : 012111-16614-01.dmp
Crash Time : 1/21/2011 1:58:02 AM
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : 0x85bee210
Parameter 2 : 0x92921176
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012111-16614-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 141,204
==================================================

==================================================
Dump File : 011811-15990-01.dmp
Crash Time : 1/18/2011 3:41:51 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e498000
Parameter 2 : 0x00000001
Parameter 3 : 0x91c9fd92
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+1425d9
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\011811-15990-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 159,096
==================================================

==================================================
Dump File : 011711-19562-01.dmp
Crash Time : 1/16/2011 12:59:37 AM
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : 0x85897008
Parameter 2 : 0x92911176
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\011711-19562-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 141,200
==================================================

==================================================
Dump File : 011011-17456-01.dmp
Crash Time : 1/10/2011 10:26:39 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8675b510
Parameter 2 : 0x9291d176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\011011-17456-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 375,056
==================================================

==================================================
Dump File : 010911-18033-01.dmp
Crash Time : 1/9/2011 7:26:42 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8623a510
Parameter 2 : 0x92919176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010911-18033-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 546,024
==================================================

==================================================
Dump File : 010711-21886-01.dmp
Crash Time : 1/7/2011 1:27:45 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x85c77008
Parameter 2 : 0x9371c176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010711-21886-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 569,776
==================================================

==================================================
Dump File : 010611-16161-01.dmp
Crash Time : 1/6/2011 2:15:57 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x87fc0ba8
Parameter 3 : 0x82d7cae0
Parameter 4 : 0x88b2e3b8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010611-16161-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 379,992
==================================================

==================================================
Dump File : 010411-26145-01.dmp
Crash Time : 1/4/2011 10:54:51 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e498000
Parameter 2 : 0x00000001
Parameter 3 : 0x91c93d92
Parameter 4 : 0x00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+12c72
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16432 (win7_gdr.091001-1312)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010411-26145-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 159,600
==================================================

==================================================
Dump File : 010311-16489-01.dmp
Crash Time : 1/3/2011 6:34:22 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x86706510
Parameter 2 : 0x90f2d176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010311-16489-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 289,032
==================================================

==================================================
Dump File : 010111-33150-01.dmp
Crash Time : 1/1/2011 8:06:15 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e49c000
Parameter 2 : 0x00000001
Parameter 3 : 0x92893d92
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+1aaf0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\010111-33150-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 159,560
==================================================

==================================================
Dump File : 123110-23852-01.dmp
Crash Time : 12/31/2010 6:20:51 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x85a73510
Parameter 2 : 0x936f8176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\123110-23852-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 299,576
==================================================

==================================================
Dump File : 123010-17113-01.dmp
Crash Time : 12/30/2010 12:28:08 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e49b000
Parameter 2 : 0x00000001
Parameter 3 : 0x92882d92
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+1425d9
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\123010-17113-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 159,576
==================================================

==================================================
Dump File : 122810-23244-01.dmp
Crash Time : 12/28/2010 10:36:34 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e49b000
Parameter 2 : 0x00000001
Parameter 3 : 0x928a1d92
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85903
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122810-23244-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 153,776
==================================================

==================================================
Dump File : 122810-19687-01.dmp
Crash Time : 12/28/2010 10:21:02 AM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x89036510
Parameter 2 : 0x91d1e176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122810-19687-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 402,736
==================================================

==================================================
Dump File : 122610-16536-01.dmp
Crash Time : 12/26/2010 10:05:40 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x85b80340
Parameter 2 : 0x93713176
Parameter 3 : 0xc00000b5
Parameter 4 : 0x0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122610-16536-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 277,200
==================================================

==================================================
Dump File : 122510-17004-01.dmp
Crash Time : 12/25/2010 4:22:51 PM
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : 0x86280510
Parameter 2 : 0x92915176
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122510-17004-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 141,211
==================================================

==================================================
Dump File : 122510-18158-01.dmp
Crash Time : 12/25/2010 12:44:01 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e4e7000
Parameter 2 : 0x00000001
Parameter 3 : 0x928a9d92
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85903
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122510-18158-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 154,928
==================================================

==================================================
Dump File : 122010-15100-01.dmp
Crash Time : 12/20/2010 11:28:12 PM
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : 0x86150330
Parameter 2 : 0x92903176
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+ee176
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\122010-15100-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 141,219
==================================================

==================================================
Dump File : 121710-15553-01.dmp
Crash Time : 12/17/2010 2:24:22 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000047
Parameter 2 : 0x82c8c6b7
Parameter 3 : 0x8e556a48
Parameter 4 : 0x00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+86d6e
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121710-15553-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 194,896
==================================================

==================================================
Dump File : 121710-15927-01.dmp
Crash Time : 12/17/2010 1:45:05 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x882289d0
Parameter 3 : 0x8078adb0
Parameter 4 : 0x859351d8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121710-15927-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 377,072
==================================================

==================================================
Dump File : 121610-23696-01.dmp
Crash Time : 12/16/2010 3:50:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e4dc000
Parameter 2 : 0x00000001
Parameter 3 : 0x91c8ed92
Parameter 4 : 0x00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+a3c6
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16432 (win7_gdr.091001-1312)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121610-23696-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 149,464
==================================================

==================================================
Dump File : 121410-22994-01.dmp
Crash Time : 12/14/2010 10:40:15 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e49b000
Parameter 2 : 0x00000001
Parameter 3 : 0x928add92
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85903
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121410-22994-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 155,616
==================================================

==================================================
Dump File : 121110-18423-01.dmp
Crash Time : 12/11/2010 12:36:13 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x881d6040
Parameter 3 : 0x82d32ae0
Parameter 4 : 0x88b4b980
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121110-18423-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 870,800
==================================================

==================================================
Dump File : 121110-16348-01.dmp
Crash Time : 12/11/2010 12:04:22 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x881dd430
Parameter 3 : 0x82d32ae0
Parameter 4 : 0x8928a568
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121110-16348-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 378,736
==================================================

==================================================
Dump File : 120910-22105-01.dmp
Crash Time : 12/9/2010 11:55:33 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e49d000
Parameter 2 : 0x00000001
Parameter 3 : 0x92870ad2
Parameter 4 : 0x00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+ce6b
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\120910-22105-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 150,400
==================================================

==================================================
Dump File : 120910-24538-01.dmp
Crash Time : 12/9/2010 11:52:06 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e4db000
Parameter 2 : 0x00000001
Parameter 3 : 0x97c8ead2
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85903
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\120910-24538-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 152,120
==================================================

Edited by esong17, 24 January 2011 - 02:20 AM.


#4 keyboardNinja

keyboardNinja

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Posted 24 January 2011 - 02:38 AM

All right...from what I can see there, your graphics card drivers are causing the freezing and BSOD's.

Please publish a Snapshot using Speccy and also include in your next reply the brand and model of this computer. With that info, we should be able to reinstall the latest graphics drivers and stop the BSOD's.
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#5 esong17

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Posted 24 January 2011 - 02:49 AM

Hi, thank you for the response.
I've actually gone ahead and used Nvidia's driver detector thing on their website. [Option 2] http://www.nvidia.com/Download/index.aspx?lang=en-us
I've installed the drivers it has pointed me to and restarted my computer. Would using this option be equivalent to finding out the information on the computer and downloading the driver?

#6 keyboardNinja

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Posted 24 January 2011 - 08:10 AM

In theory, yes. But without knowing the previous and current driver version numbers, there is no way to know for sure. That's what the Speccy snapshot would have achieved. But, it's too late for that.

Let me know if you have any more problems.
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#7 esong17

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Posted 24 January 2011 - 03:43 PM

Sadly updating the driver did not work. The freezing is still continuing.

#8 Broni

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Posted 25 January 2011 - 01:11 AM

Judging from the types of errors, you may have a problem with video card itself.
Is it desktop, or laptop?
If desktop, is it on-board video, or dedicated video card?

Also, since freezing occurs....

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#9 esong17

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Posted 25 January 2011 - 11:11 AM

Hi Broni, thank you for the response.
I'm not quite sure how to identify if the graphics card is on-board or dedicated, but the information is as follows:
Nvidia GeForce GTS 250
Location: PCI bus 1, device 0, function 0
This computer is a desktop.

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#10 Broni

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Posted 25 January 2011 - 11:36 AM

Temperatures look fine.

I'm not quite sure how to identify if the graphics card is on-board or dedicated


You can tell, if you have on-board video, or separate video card by looking at the back of your computer.
If the monitor is connected somewhere in Area 1, you have on-board video.
If the monitor is connected somewhere in Area 2, you have real video card.

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#11 esong17

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Posted 25 January 2011 - 09:08 PM

It is in Area 2, real video card.

#12 Broni

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Posted 25 January 2011 - 09:37 PM

OK, uninstall it through Device Manager and restart computer.
On-board video should kick in.
If it doesn't, you may need to enable it in BIOS.

If you want to make it totally easy, simply remove video card physically and restart computer.

See, if you'll be getting any BSODs.

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#13 esong17

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Posted 25 January 2011 - 11:34 PM

I've just uninstalled the graphics card through device manager, and I'm waiting to see if any freezes occur.
I was about to remove the graphics card, but was wondering how I would be able to see if I got a BSOD without a monitor.
Just a symptom I should have noted earlier: when the computer freezes, the sound also tends to freeze. Would this mean there is something wrong with the motherboard and not just the video card? Or can the sound device go down when the video card does also?
I'll keep you updated if the computer starts freezing again.

#14 Andeci

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Posted 26 January 2011 - 12:01 AM

Even though you are using a dedicated video card, you're computer most likely also has onboard video. See if there is another connector in Area 1 that you can connect your monitor to.

It will look one of these:

Posted ImagePosted Image

As for the sound going out, it could just be collateral damage from the system crashing.

Edited by Andeci, 26 January 2011 - 12:31 AM.


#15 Broni

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Posted 26 January 2011 - 12:13 AM

I was about to remove the graphics card, but was wondering how I would be able to see if I got a BSOD without a monitor.

Andeci explained it well. Look for video port in "area 1".
Thank you :)

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