Infected with System Tools 2011

Hello, the computer is infected with "System Tools 2011". Malwarebytes and Windows Defender have currently been running for about an hour and so far they haven't picked up anything, so no dice there I guess. I tried following the instructions, but when I run the "Rk-Killer" in any of its various executables, a "security warning" pops up saying that the publisher could not be verified, and am I sure I want to run this software? Clicking "yes" gets black screen for a second or two then back to another popup. Booted computer in Safe Mode with Networking but back of screen is not black and does not display "Safe Mode" at the corners.


DDS file


DDS (Ver_10-12-12.02) - NTFSx86
Run by James at 21:28:15.29 on Sun 01/23/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2558.1555 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\PROGRA~1\TVOBLO~1\nsfx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Windows Defender\msascui .exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\James\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {D7F30B62-8269-41AF-9539-B2697FA7D77E} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [StartCCC] "f:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [NetSweeperAgent] c:\progra~1\tvoblo~1\nsfx.exe
mRun: [NetSweeperLSPReset] "c:\program files\tvo blockit\instlsp.exe" -a -z "msafd tcpip" -n "liger" -d "c:\windows\system32\liger.dll"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\liger.dll
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229889993296
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229948964531
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\james\applic~1\mozilla\firefox\profiles\tvk7wfi2.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - plugin: c:\documents and settings\james\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216]
R1 MpKsl2afa5080;MpKsl2afa5080;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{807f69ec-bc12-475d-9039-6880fdad67b3}\MpKsl2afa5080.sys [2011-1-23 28752]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 MusCDriverV32;MusCDriverV32;c:\windows\system32\drivers\MusCDriverV32.sys [2008-10-19 23096]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-4-7 38224]
S1 MpKsl97232ac2;MpKsl97232ac2;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{807f69ec-bc12-475d-9039-6880fdad67b3}\MpKsl97232ac2.sys [2011-1-23 28752]
S2 gupdate1ca0b373d0dde0a;Google Update Service (gupdate1ca0b373d0dde0a);c:\program files\google\update\GoogleUpdate.exe [2009-7-22 133104]
S3 cpuz130;cpuz130;\??\c:\docume~1\james\locals~1\temp\cpuz130\cpuz_x32.sys --> c:\docume~1\james\locals~1\temp\cpuz130\cpuz_x32.sys [?]
S3 MusCVideo32;MusCVideo32;c:\windows\system32\drivers\MusCVideo32.sys [2008-10-19 3768]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]
S3 SoundMovieServer;SoundMovieServer;c:\windows\system32\snmvtsvc.exe [2008-10-19 208896]
S4 nsfxsrv;nsfx service;c:\program files\tvo blockit\nsfxsrv.exe [2008-12-12 45056]

=============== Created Last 30 ================

2011-01-24 02:28:13 98816 ----a-w- c:\temp\8.tmp\SED.DAT
2011-01-24 02:28:13 518144 ----a-w- c:\temp\8.tmp\SWREG.DAT
2011-01-24 02:28:13 256512 ----a-w- c:\temp\8.tmp\PEV.DAT
2011-01-24 02:28:12 89088 ----a-w- c:\temp\8.tmp\MBR.DAT
2011-01-24 02:14:11 98816 ----a-w- c:\temp\rarsfx4\sed.exe
2011-01-24 02:14:11 31232 ----a-w- c:\temp\rarsfx4\nircmd.exe
2011-01-24 02:14:11 30720 ----a-w- c:\temp\rarsfx4\nircmdc.exe
2011-01-24 02:14:11 254976 ----a-w- c:\temp\rarsfx4\pev.exe
2011-01-24 02:14:11 161792 ----a-w- c:\temp\rarsfx4\swreg.exe
2011-01-24 02:14:10 31232 ----a-w- c:\temp\rarsfx4\nird\iexplore.exe
2011-01-24 02:14:10 254976 ----a-w- c:\temp\rarsfx4\procs\iexplore.exe
2011-01-24 02:14:10 1536 ----a-w- c:\temp\rarsfx4\h\iexplore.exe
2011-01-24 02:09:55 98816 ----a-w- c:\temp\rarsfx3\sed.exe
2011-01-24 02:09:55 161792 ----a-w- c:\temp\rarsfx3\swreg.exe
2011-01-24 02:09:54 31232 ----a-w- c:\temp\rarsfx3\nircmd.exe
2011-01-24 02:09:54 30720 ----a-w- c:\temp\rarsfx3\nircmdc.exe
2011-01-24 02:09:54 254976 ----a-w- c:\temp\rarsfx3\procs\iexplore.exe
2011-01-24 02:09:54 254976 ----a-w- c:\temp\rarsfx3\pev.exe
2011-01-24 02:09:53 31232 ----a-w- c:\temp\rarsfx3\nird\iexplore.exe
2011-01-24 02:09:53 1536 ----a-w- c:\temp\rarsfx3\h\iexplore.exe
2011-01-24 02:08:14 98816 ----a-w- c:\temp\rarsfx2\sed.exe
2011-01-24 02:08:14 161792 ----a-w- c:\temp\rarsfx2\swreg.exe
2011-01-24 02:08:13 31232 ----a-w- c:\temp\rarsfx2\nircmd.exe
2011-01-24 02:08:13 30720 ----a-w- c:\temp\rarsfx2\nircmdc.exe
2011-01-24 02:08:13 254976 ----a-w- c:\temp\rarsfx2\procs\iexplore.exe
2011-01-24 02:08:13 254976 ----a-w- c:\temp\rarsfx2\pev.exe
2011-01-24 02:08:12 31232 ----a-w- c:\temp\rarsfx2\nird\iexplore.exe
2011-01-24 02:08:12 1536 ----a-w- c:\temp\rarsfx2\h\iexplore.exe
2011-01-24 02:08:00 719873 ----a-w- c:\temp\content.ie5\m532nk3f\WiNlOgOn[1].exe
2011-01-24 02:07:07 98816 ----a-w- c:\temp\rarsfx1\sed.exe
2011-01-24 02:07:07 161792 ----a-w- c:\temp\rarsfx1\swreg.exe
2011-01-24 02:07:06 31232 ----a-w- c:\temp\rarsfx1\nircmd.exe
2011-01-24 02:07:06 30720 ----a-w- c:\temp\rarsfx1\nircmdc.exe
2011-01-24 02:07:06 254976 ----a-w- c:\temp\rarsfx1\pev.exe
2011-01-24 02:07:05 31232 ----a-w- c:\temp\rarsfx1\nird\iexplore.exe
2011-01-24 02:07:05 254976 ----a-w- c:\temp\rarsfx1\procs\iexplore.exe
2011-01-24 02:07:05 1536 ----a-w- c:\temp\rarsfx1\h\iexplore.exe
2011-01-24 02:06:46 719873 ----a-w- c:\temp\content.ie5\xj3etoje\uSeRiNiT[1].exe
2011-01-24 02:05:47 98816 ----a-w- c:\temp\rarsfx0\sed.exe
2011-01-24 02:05:47 31232 ----a-w- c:\temp\rarsfx0\nircmd.exe
2011-01-24 02:05:47 30720 ----a-w- c:\temp\rarsfx0\nircmdc.exe
2011-01-24 02:05:47 254976 ----a-w- c:\temp\rarsfx0\pev.exe
2011-01-24 02:05:47 161792 ----a-w- c:\temp\rarsfx0\swreg.exe
2011-01-24 02:05:46 31232 ----a-w- c:\temp\rarsfx0\nird\iexplore.exe
2011-01-24 02:05:46 254976 ----a-w- c:\temp\rarsfx0\procs\iexplore.exe
2011-01-24 02:05:46 1536 ----a-w- c:\temp\rarsfx0\h\iexplore.exe
2011-01-24 02:05:21 719873 ----a-w- c:\temp\content.ie5\m532nk3f\iExplore[1].exe
2011-01-24 01:59:05 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{415f8c00-d92d-4672-b3f3-ac9ad9585d70}\mpengine.dll
2011-01-24 01:40:10 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{807f69ec-bc12-475d-9039-6880fdad67b3}\MpKsl2afa5080.sys
2011-01-23 22:35:56 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{807f69ec-bc12-475d-9039-6880fdad67b3}\MpKsl97232ac2.sys
2011-01-23 22:33:06 1093 ----a-w- c:\temp\content.ie5\m532nk3f\pack[2].exe
2011-01-23 22:33:00 1093 ----a-w- c:\temp\content.ie5\m532nk3f\pack[1].exe
2011-01-23 17:04:14 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{807f69ec-bc12-475d-9039-6880fdad67b3}\mpengine.dll
2011-01-08 16:59:25 -------- d-----w- c:\docume~1\james\locals~1\applic~1\Yahoo
2011-01-08 16:52:59 -------- d-----w- c:\program files\Yahoo!
2010-12-28 14:27:26 -------- d-----w- C:\ProgramData
2010-12-28 14:27:26 -------- d-----w- c:\docume~1\alluse~1\applic~1\Electronic Arts
2010-12-28 03:48:42 -------- d-----w- c:\program files\Microsoft WSE

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2007-06-20 19:16:30 15732984 ----a-w- c:\program files\Google_Earth_BZXD.exe

============= FINISH: 21:31:42.78 ===============

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  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

Thanks and again sorry for the delay.

Casey

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.