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Vista Update Error (Service Pack 2)


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#1 High_THC242

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Posted 22 January 2011 - 10:39 PM

Hi, I'm have a problem with my Vista computer. Recently I tried to install the service pack 2 for Vista because it was said that I needed it to download Windows Live Messenger 2011. So I did install the updates and reboot the computer. However, after the computer reboots there's a message on the screen that says "Service pack failed to install. Reverting changes. Do not turn off your computer." It has been there since 11.30 AM and now its 10:34 PM. I think someone who tried to use the computer restarted it and probably messed it up? I have tried rebooting into safe mode but this message still pops up and I currently do not have the Vista CD. Is there anyway I can remove this message and use the computer normally?

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#2 cryptodan

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Posted 22 January 2011 - 11:54 PM

Is this the computer you are recently receiving help in the Malware Removal Section? If yes, then I would recommend sticking to that one thread. If this is not the computer that you are receiving help on then, do the following:

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.




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