For some reason about 75% of the time when I have an external hard drive plugged in to either my laptop or desktop computer (both running Windows XP Professional SP3) it won’t let me safely remove the drive when I’m done with it; the error message I get on both computers when trying to remove the drive using “Safely Remove Hardware” is: The device ‘Generic volume’ cannot be stopped because a program is still accessing it.
Except no programs are accessing it, not even Explorer. I’ll then have to shut the entire computer off in order to remove the drive since nothing else seems to work.
I did try the steps listed at this site
but I still got the same “Generic volume” error message after closing the two threads that were accessing the external drive and Process Explorer didn’t show anything at all as accessing it once I had closed the threads that were there. If it helps, the two threads were apparently the same thing at the same location: F:\System Volume Information\EfaData\SYMEFA.DB
I googled that file/file path but didn’t really find anything that related to my problem. So could anyone here help me out? Like I said, this happens on both my laptop and my desktop computers which aren’t connected to each other in any way so in addition to wondering why I’m getting this message to begin with I’m wondering why I’m getting it on both machines.
Any info or advice would be much appreciated.