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Infection/malware


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#1 cf19

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Posted 22 January 2011 - 06:49 PM

Difficulty running programs -- various error messages interrupt -- and accessing Web. Desktop appearance changed. GMER begins to run and then quickly stalls (no log produced).

Thank you for your help.

DDS (Ver_10-12-12.02) - NTFSx86
Run by at 16:15:46.26 on Sat 01/22/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.61 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WNA1000\WNA1000.exe
E:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [vptray] c:\progra~1\symant~1\\vptray.exe
mRun: [WG511WLU] c:\program files\netgear\wg511\utility\WG511WLU.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wna1000\WNA1000.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1111125521643
DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} - hxxp://secure2.comned.com/signuptemplates/securelogin-devel.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://jran.uscourts.gov/InternalSite/WhlCompMgr.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\christ~1\applic~1\mozilla\firefox\profiles\zfi381gj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?invocationType=tb50ffTB50CL-chromesbox-en-us&query=
FF - prefs.js: browser.search.selectedEngine - GoodSearch
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tb50ffTB50CL-ab-en-us&query=
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-6-9 255096]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-6-9 242808]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-7-7 1267024]
R3 JSWSCIMD;jswscimd Service;c:\windows\system32\drivers\jswscimd.sys [2008-10-1 57440]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110115.002\naveng.sys [2011-1-15 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110115.002\navex15.sys [2011-1-15 1360760]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-5-27 136176]
S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2005-3-18 16194]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-6-9 87160]
S3 DMService;Whale Component Manager;c:\windows\downlo~1\DMService.exe [2008-11-26 423576]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2003-7-24 17149]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\netgear\wna1000\jswpsapi.exe [2008-2-27 360547]
S3 PRISM_ICB;NETGEAR WG511 Wireless LAN Driver;c:\windows\system32\drivers\WG511ICB.sys [2010-4-4 50560]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-7-7 173392]
S3 WNA1000;NETGEAR WNA1000 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WNA1000.sys [2009-1-14 458752]

=============== Created Last 30 ================

2100-02-08 23:03:54 53248 -c--a-w- c:\program files\ACMonitor_X73.exe
2011-01-16 19:49:10 -------- d-----w- c:\program files\ESET
2011-01-16 17:14:52 89088 ----a-w- c:\windows\MBR.exe
2011-01-16 17:14:52 256512 ----a-w- c:\windows\PEV.exe
2011-01-16 17:14:52 161792 ----a-w- c:\windows\SWREG.exe
2011-01-16 17:14:51 98816 ----a-w- c:\windows\sed.exe
2011-01-16 17:14:10 -------- d-----w- C:\ComboFix

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:34:12 832512 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:34:11 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-11-06 00:34:11 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-06 00:34:11 17408 ----a-w- c:\windows\system32\corpol.dll
2010-11-03 12:25:53 389120 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2001-05-08 23:36:42 114688 -c--a-w- c:\program files\lxarscan.dll

============= FINISH: 16:18:45.18 ===============

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#2 teacup61

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Posted 22 January 2011 - 09:44 PM

Hello cf19 ,

Posted Image

I see you ran ComboFix already. Can I please see the report from it? :)

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#3 cf19

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Posted 23 January 2011 - 06:22 PM

Please see attached log. Thanks tea!

Attached Files

  • Attached File  log.txt   7.7KB   2 downloads


#4 teacup61

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Posted 23 January 2011 - 06:40 PM

Hi there,

You're welcome. :)

I see you ran ComboFix several times. The one you posted doesn't really tell me what might have been wrong before, so bear with me while I figure out where we are. :)

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Please also let me know how it's running now.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#5 cf19

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Posted 23 January 2011 - 08:37 PM

Hi tea,

My computer's running the same as before. Please see MBAM report below.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5583

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/23/2011 7:51:54 PM
mbam-log-2011-01-23 (19-51-54).txt

Scan type: Quick scan
Objects scanned: 188471
Time elapsed: 1 hour(s), 0 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 teacup61

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Posted 23 January 2011 - 10:57 PM

Hi there,

Are you being redirected?
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#7 cf19

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Posted 23 January 2011 - 11:04 PM

No, the problem's been error messages when starting a program or soon after running it, such as "no memory" or "quota exceeded."

#8 teacup61

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Posted 23 January 2011 - 11:21 PM

At this point I'm not so sure this is a malware issue.....is there some reason you believe it is?
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#9 cf19

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Posted 23 January 2011 - 11:33 PM

Nothing well-informed, but the suddenness of it and my sense that those error messages are fake led me to the conclusion.

#10 teacup61

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Posted 25 January 2011 - 06:27 PM

Hi there,

I would recommend Having a look in Device manager and Event Viewer and see if there are any problems there.....your memory could be going bad, or any number of things. I just don't see anything malware related in what we've done here so far.

tea
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Error reading poptart in Drive A: Delete kids y/n?

#11 teacup61

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Posted 12 February 2011 - 03:04 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?




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