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Computer freezing up!!


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#1 72shovel

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Posted 22 January 2011 - 05:01 PM

Hello! New guy here. My computer started to run extremely slow and quickly freezing up this morning. Finally would pretty much freeze imediately upon startup. Had to manually turn it off for anything to happen. Tried multiple things, ran malwarebites and Mcafee scan in safe mode, can not do anything normal mode, but they detected nothing but some cookies. Started with an alert from Mcafee and windows that I was not protected first thing this morning. When I tried to "turn on" my virus protection through my mcafee security suite, it turned almost immediately off on its own. I am able to run the computer in safe mode but can not turn my Mcafee security virus protection on still in safe mode. I did not get anything asking for me to run or download something. Anything I can do or should I start with a system restore? Everything seemed fine yesterday. I am not real good with computer technicals but can usually follow someone who is. Come to think about it I did get an update from windows recently but not sure if it was yesterday or the day before but pretty sure it restarted last night. Forgot, running windows XP service pack 3 with internet explorer 8. Thanks in advance, Jake.

Edited by 72shovel, 22 January 2011 - 05:42 PM.


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#2 72shovel

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Posted 22 January 2011 - 05:30 PM

Just ran highjack this and this is the log and info I got. Hope this comes out and helps someone who can figure it out.
Sorry just moved the log to the correct forum.

Edited by 72shovel, 22 January 2011 - 05:36 PM.


#3 hamluis

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Posted 22 January 2011 - 06:04 PM

Thanks for reposting your log in the proper forum, http://www.bleepingcomputer.com/forums/topic375119.html/page__p__2104953#entry2104953 .

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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