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Malware infection


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19 replies to this topic

#1 Tobarglen

Tobarglen

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  • Gender:Female
  • Location:Belfast
  • Local time:12:15 AM

Posted 22 January 2011 - 10:10 AM

Since McAfee deleted some malware I get messages at startup to say ie3sh.exe is missing and findfast.exe has stopped working. My browser shuts down unexpectedly also. When I ran GMER I got the blue screen shutdown. Help please!

DDS (Ver_10-12-12.02) - NTFSx86
Run by emontague at 14:22:41.98 on 22/01/2011
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3000.1676 [GMT 0:00]

AV: McAfee VirusScan *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee VirusScan *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Personal Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\afasrv32.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\USIM Editor\iconcs420391.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\EMONTA~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\emontague\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\URBAH0MK\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.sky.com/
uDefault_Page_URL = hxxp://www.sky.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Internet Explorer Provided By Sky Broadband
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: H - No File
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - c:\program files\alot\bin\bho\alotBHO.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: BrowserHelper Class: {8a9d74f9-560b-4fe7-abeb-3b2e638e5cd6} - c:\program files\sgpsa\SearchAssistant.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Fast Browser Search Toolbar Helper: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Fast Browser Search Toolbar: {1bb22d38-a411-4b13-a746-c2a4f4ec7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [EPSON SX210 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifde.exe /fu "c:\windows\temp\E_S2165.tmp" /EF "HKCU"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"
mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [BackupManagerTray] "c:\program files\newtech infosystems\acer backup manager\BackupManagerTray.exe" -k
mRun: [Acer ePower Management] c:\program files\acer\acer powersmart manager\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [FBSSA] c:\program files\sgpsa\ie3sh.exe
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [USBestCR] c:\program files\usim editor\iconcs420391.exe RunFromReg
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\users\emonta~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\emonta~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\program files\convesoft\orion\Messenger.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office\FINDFAST.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\MSOFFICE.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\philip~1.lnk - c:\program files\philips\gogear sa19xx device manager\main.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 67656]
R2 AfaService;Afa Card Reader Service;c:\windows\system32\afasrv32.exe [2010-12-28 65536]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2009-2-18 75048]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer powersmart manager\ePowerSvc.exe [2009-3-15 666144]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-25 88176]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-9-25 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-9-25 144704]
R2 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2008-10-9 19504]
R2 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2008-10-9 16432]
R2 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2008-10-9 59952]
R2 MWLService;MyWinLocker Service;c:\program files\egistec\mywinlocker 3\x86\MWLService.exe [2008-10-27 306736]
R2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\newtech infosystems\acer backup manager\IScheduleSvc.exe [2009-2-17 44800]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-9-23 144632]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-3-16 112128]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-9-4 223232]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-9-25 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-25 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-25 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-25 40552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-13 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-25 34248]
S3 MHIKEY10;MHIKEY10;c:\windows\system32\drivers\MHIKEY10.sys [2010-12-28 50560]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-9-23 50424]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-21 17:35:35 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{d607ca7f-87c0-4d97-97fe-2e714f4474ef}\mpengine.dll
2011-01-12 12:53:55 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 12:53:54 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 12:53:54 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 12:53:53 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 12:53:53 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 12:53:53 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 12:53:47 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-12-30 18:02:53 -------- d-----w- c:\program files\common files\xing shared
2010-12-28 15:25:27 -------- d-----r- c:\program files\Skype
2010-12-28 14:54:42 65536 ----a-w- c:\windows\system32\afasrv32.exe
2010-12-28 14:53:05 50560 ----a-w- c:\windows\system32\drivers\MHIKEY10.sys
2010-12-28 14:53:04 -------- d-----w- c:\program files\USIM Editor

==================== Find3M ====================

2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll

============= FINISH: 14:23:57.43 ===============
Defogger instructions also followed.

Thanks.

Attached Files


Edited by Tobarglen, 22 January 2011 - 10:15 AM.


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#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
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  • Local time:07:15 AM

Posted 27 January 2011 - 07:38 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.


Regards,
Georgi :hello:

cXfZ4wS.png


#3 Tobarglen

Tobarglen
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  • Location:Belfast
  • Local time:12:15 AM

Posted 27 January 2011 - 02:28 PM

Hi Georgi

Thanks for getting back to me. Yes, I am still having the same problems with the error messages at startup and the browser closing unexpectedly. I have run a new DDS log as you said but I didn't try to run GMER again because I have tried it twice and the computer "blue screen" crashed both times. I don't know if this laptop is 32 or 64 bit - sorry. I don't have any installation discs because the back up system is on the hard drive I think.

I looked up the McAfee log and found that the scan on 22nd January found and deleted "Generic.dx!Von" and this was associated with the Malwarebytes process which I cannot understand because I have never had a problem with Malwarebytes before.

Hope this i ok but if you need anything further please advise. Don't worry if it takes a while for me to get back to you - a bit busy here with a new addition to the family taking up most of my time.

Regards

Tobarglen


DDS (Ver_10-12-12.02) - NTFSx86
Run by emontague at 19:04:37.67 on 27/01/2011
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3000.1729 [GMT 0:00]

AV: McAfee VirusScan *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee VirusScan *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Personal Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\afasrv32.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\USIM Editor\iconcs420391.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Users\EMONTA~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\system32\wuauclt.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\emontague\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.sky.com/
uDefault_Page_URL = hxxp://www.sky.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Internet Explorer Provided By Sky Broadband
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: H - No File
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - c:\program files\alot\bin\bho\alotBHO.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: BrowserHelper Class: {8a9d74f9-560b-4fe7-abeb-3b2e638e5cd6} - c:\program files\sgpsa\SearchAssistant.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Fast Browser Search Toolbar Helper: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Fast Browser Search Toolbar: {1bb22d38-a411-4b13-a746-c2a4f4ec7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [EPSON SX210 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifde.exe /fu "c:\windows\temp\E_S2165.tmp" /EF "HKCU"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"
mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [BackupManagerTray] "c:\program files\newtech infosystems\acer backup manager\BackupManagerTray.exe" -k
mRun: [Acer ePower Management] c:\program files\acer\acer powersmart manager\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [FBSSA] c:\program files\sgpsa\ie3sh.exe
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [USBestCR] c:\program files\usim editor\iconcs420391.exe RunFromReg
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\users\emonta~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\emonta~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\program files\convesoft\orion\Messenger.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office\FINDFAST.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\MSOFFICE.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\philip~1.lnk - c:\program files\philips\gogear sa19xx device manager\main.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214664]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 67656]
R2 AfaService;Afa Card Reader Service;c:\windows\system32\afasrv32.exe [2010-12-28 65536]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2009-2-18 75048]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer powersmart manager\ePowerSvc.exe [2009-3-15 666144]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-25 88176]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-9-25 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-9-25 144704]
R2 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2008-10-9 19504]
R2 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2008-10-9 16432]
R2 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2008-10-9 59952]
R2 MWLService;MyWinLocker Service;c:\program files\egistec\mywinlocker 3\x86\MWLService.exe [2008-10-27 306736]
R2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\newtech infosystems\acer backup manager\IScheduleSvc.exe [2009-2-17 44800]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-9-23 144632]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-3-16 112128]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-9-4 223232]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-25 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-25 35272]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-13 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-25 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-25 40552]
S3 MHIKEY10;MHIKEY10;c:\windows\system32\drivers\MHIKEY10.sys [2010-12-28 50560]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-9-23 50424]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-9-25 606736]

=============== Created Last 30 ================

2011-01-25 15:52:37 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{b86c51af-740b-422c-86e9-13e8a16f1d95}\mpengine.dll
2011-01-12 12:53:55 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 12:53:54 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 12:53:54 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 12:53:53 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 12:53:53 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 12:53:53 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 12:53:47 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-12-30 18:02:53 -------- d-----w- c:\program files\common files\xing shared

==================== Find3M ====================

2010-12-28 14:54:42 65536 ----a-w- c:\windows\system32\afasrv32.exe
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb

============= FINISH: 19:05:53.70 ===============
Thanks again.

Edited by Tobarglen, 27 January 2011 - 02:30 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:15 AM

Posted 28 January 2011 - 11:08 AM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Tobarglen

Tobarglen
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belfast
  • Local time:12:15 AM

Posted 29 January 2011 - 07:30 AM

Hi Gringo

Disabled virus scan and ran Combofix which seemed to go well. The computer did not reboot at all for whatever reason. When I opened the browser to get back onto this forum I found that I had lost my bookmarks in the Google Toolbar. I tried to reinstall it but without success. However it is no big deal for I don't mind about it. I will post the log from Combofix now and then do a reboot to see if the error messages still come back.

Many thanks Gringo.

Tobarglen :thumbup2:

ComboFix 11-01-28.03 - emontague 29/01/2011 11:53:09.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3000.1740 [GMT 0:00]
Running from: c:\users\emontague\Desktop\ComboFix.exe
AV: McAfee VirusScan *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Personal Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee VirusScan *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Fast Browser Search
c:\program files\Fast Browser Search\IE\1.bat
c:\program files\Fast Browser Search\IE\about.html
c:\program files\Fast Browser Search\IE\affid.dat
c:\program files\Fast Browser Search\IE\basis.xml
c:\program files\Fast Browser Search\IE\basis_br.xml
c:\program files\Fast Browser Search\IE\basis_de.xml
c:\program files\Fast Browser Search\IE\basis_en.xml
c:\program files\Fast Browser Search\IE\basis_es.xml
c:\program files\Fast Browser Search\IE\basis_fr.xml
c:\program files\Fast Browser Search\IE\basis_it.xml
c:\program files\Fast Browser Search\IE\basis_nr.xml
c:\program files\Fast Browser Search\IE\basis_pt.xml
c:\program files\Fast Browser Search\IE\basis_ru.xml
c:\program files\Fast Browser Search\IE\basis_tr.xml
c:\program files\Fast Browser Search\IE\BHO.dll
c:\program files\Fast Browser Search\IE\ClearRecycleBin.exe
c:\program files\Fast Browser Search\IE\error.html
c:\program files\Fast Browser Search\IE\fbsProtection.xml
c:\program files\Fast Browser Search\IE\FbsSearchProvider.xml
c:\program files\Fast Browser Search\IE\FbsSearchProviderIE8.exe
c:\program files\Fast Browser Search\IE\FBStoolbar.dll
c:\program files\Fast Browser Search\IE\fbstoolbar.jar
c:\program files\Fast Browser Search\IE\fbstoolbar.manifest
c:\program files\Fast Browser Search\IE\icons.bmp
c:\program files\Fast Browser Search\IE\ie3sh.exe
c:\program files\Fast Browser Search\IE\info.txt
c:\program files\Fast Browser Search\IE\local.xml
c:\program files\Fast Browser Search\IE\logobg.bmp
c:\program files\Fast Browser Search\IE\MTWBtoolbar.html
c:\program files\Fast Browser Search\IE\search.bmp
c:\program files\Fast Browser Search\IE\search_br.bmp
c:\program files\Fast Browser Search\IE\search_de.bmp
c:\program files\Fast Browser Search\IE\search_es.bmp
c:\program files\Fast Browser Search\IE\search_fr.bmp
c:\program files\Fast Browser Search\IE\search_it.bmp
c:\program files\Fast Browser Search\IE\search_pt.bmp
c:\program files\Fast Browser Search\IE\search_ru.bmp
c:\program files\Fast Browser Search\IE\SearchAssistant.dll
c:\program files\Fast Browser Search\IE\SearchGuardPlus.ico
c:\program files\Fast Browser Search\IE\SGPU.ico
c:\program files\Fast Browser Search\IE\sgpUpdater.exe
c:\program files\Fast Browser Search\IE\sgpUpdater.xml
c:\program files\Fast Browser Search\IE\SGPUpdaterS.exe
c:\program files\Fast Browser Search\IE\tbs_include_script_003175.js
c:\program files\Fast Browser Search\IE\tbs_include_script_005064.js
c:\program files\Fast Browser Search\IE\tbs_include_script_012817.js
c:\program files\Fast Browser Search\IE\Toolbar Help.htm
c:\program files\Fast Browser Search\IE\uninstall.exe
c:\program files\Fast Browser Search\IE\uninstalSGP.exe
c:\program files\Fast Browser Search\IE\uninstalSGPU.exe
c:\program files\Fast Browser Search\IE\version.txt
c:\program files\SGPSA
c:\program files\SGPSA\ie3sh.exe
c:\program files\SGPSA\SeARchassistant.dll
c:\users\emontague\AppData\Roaming\.#
c:\users\emontague\AppData\Roaming\.#\MBX@228@242990.###
c:\users\emontague\AppData\Roaming\.#\MBX@228@2429C0.###
c:\users\emontague\AppData\Roaming\.#\MBX@228@2429F0.###
c:\users\emontague\AppData\Roaming\.#\MBX@9B0@1D72990.###
c:\users\emontague\AppData\Roaming\.#\MBX@9B0@1D729C0.###
c:\users\emontague\AppData\Roaming\.#\MBX@9B0@1D729F0.###
c:\users\emontague\AppData\Roaming\.#\MBX@CBC@1D82990.###
c:\users\emontague\AppData\Roaming\.#\MBX@CBC@1D829C0.###
c:\users\emontague\AppData\Roaming\.#\MBX@CBC@1D829F0.###
c:\users\emontague\AppData\Roaming\.#\MBX@E0C@1C42990.###
c:\users\emontague\AppData\Roaming\.#\MBX@E0C@1C429C0.###
c:\users\emontague\AppData\Roaming\.#\MBX@E0C@1C429F0.###
c:\windows\jestertb.dll

.
((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-29 )))))))))))))))))))))))))))))))
.

2011-01-29 12:03 . 2011-01-29 12:03 -------- d-----w- c:\users\emontague\AppData\Local\temp
2011-01-29 11:45 . 2011-01-13 09:41 5890896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DC7A5032-0E55-4130-86C6-B48838465D65}\mpengine.dll
2011-01-12 12:53 . 2010-12-28 15:55 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 12:53 . 2010-12-28 15:53 253952 ----a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-12 12:53 . 2010-12-28 15:53 708608 ----a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-12 12:53 . 2010-12-28 15:53 241664 ----a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-12 12:53 . 2010-12-28 15:53 57344 ----a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-12 12:53 . 2010-12-28 15:53 180224 ----a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-12 12:53 . 2010-12-14 14:49 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-12-30 18:02 . 2010-12-30 18:02 -------- d-----w- c:\program files\Common Files\xing shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-28 14:54 . 2010-12-28 14:54 65536 ----a-w- c:\windows\system32\afasrv32.exe
2010-12-20 18:09 . 2009-08-09 17:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-20 18:08 . 2009-08-09 17:07 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-04 18:56 . 2010-12-15 15:58 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55 . 2010-12-15 15:58 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55 . 2010-12-15 15:58 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55 . 2010-12-15 15:58 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34 . 2010-12-15 15:58 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01 . 2010-12-15 15:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57 . 2010-12-15 15:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57 . 2010-12-15 15:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57 . 2010-12-15 15:58 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57 . 2010-12-15 15:58 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01 . 2010-12-15 15:58 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26 . 2010-12-15 15:58 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24 . 2010-12-15 15:58 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-10-27 12:05 40496 ----a-w- c:\program files\EgisTec\MyWinLocker 3\x86\PSDProtect.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-13 68856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-01-27 2424560]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-12-03 14944136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [2009-01-21 156968]
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe" [2009-01-21 202024]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-01-09 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-01-09 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-09 154136]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-02-14 6814240]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2009-02-14 1833504]
"PLFSetI"="c:\windows\PLFSetI.exe" [2008-07-29 200704]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-12-05 1410344]
"LManager"="c:\program files\Launch Manager\LManager.exe" [2009-02-19 866824]
"BackupManagerTray"="c:\program files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" [2009-02-17 248576]
"Acer ePower Management"="c:\program files\Acer\Acer PowerSmart Manager\ePowerTray.exe" [2009-02-19 707104]
"EgisTecLiveUpdate"="c:\program files\EgisTec Egis Software Update\EgisUpdate.exe" [2008-10-27 199464]
"mwlDaemon"="c:\program files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe" [2008-10-27 346672]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe" [2008-12-26 173288]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-09-04 30192]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-07 1176808]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2008-12-04 665424]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
"USBestCR"="c:\program files\USIM Editor\iconcs420391.exe" [2010-12-28 7041024]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2010-12-30 274608]

c:\users\emontague\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
Orion.lnk - c:\program files\Convesoft\Orion\Messenger.exe [2008-10-21 7892992]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Microsoft Find Fast.lnk - c:\program files\Microsoft Office\Office\FINDFAST.EXE [1997-7-31 111376]
Microsoft Office Shortcut Bar.lnk - c:\program files\Microsoft Office\Office\MSOFFICE.EXE [1997-7-31 333824]
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1997-7-31 51984]
Philips SA19xx Device Manager.lnk - c:\program files\Philips\GoGear SA19xx Device Manager\main.exe [2010-2-11 124760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 14:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

R2 AfaService;Afa Card Reader Service;c:\windows\system32\afasrv32.exe [2010-12-28 65536]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 135664]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-09-04 30192]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 MHIKEY10;MHIKEY10;c:\windows\system32\Drivers\MHIKEY10.sys [2008-05-27 50560]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-09-23 50424]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2010-02-17 12872]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-28 67656]
S2 CLHNService;CLHNService;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe [2008-12-18 75048]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2009-02-19 666144]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2010-05-20 88176]
S2 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [2008-10-09 19504]
S2 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [2008-10-09 16432]
S2 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [2008-10-09 59952]
S2 MWLService;MyWinLocker Service;c:\program files\EgisTec\MyWinLocker 3\x86\\MWLService.exe [2008-10-27 306736]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-02-17 44800]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-09-23 144632]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-09-22 112128]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2008-09-04 223232]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - SASDIFSV

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2011-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:24]

2011-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:24]

2009-09-25 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-21 11:22]

2011-01-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-21 11:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.sky.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-FBSSA - c:\program files\SGPSA\ie3sh.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-29 12:03
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
FBSSA = c:\program files\SGPSA\ie3sh.exe?archAssistant.dll?s?????F;?;???c:\program files\Fast Browser Search

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-01-29 12:06:10
ComboFix-quarantined-files.txt 2011-01-29 12:05

Pre-Run: 367,040,847,872 bytes free
Post-Run: 367,454,584,832 bytes free

- - End Of File - - C6D9A57F424BF4E57BEE1A33BDB2A978

#6 Tobarglen

Tobarglen
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Posted 29 January 2011 - 07:40 AM

Hi Gringo

Did a reboot to see how things were going now. The "ie3sh.exe" warning didn't pop up but the "Findfast" warning did. Everything else seems fine and the start up was as quick as normal.

Also the Google bookmarks are back so that is good.


I will wait for your next instructions.

Thanks again

Tobarglen

Edited by Tobarglen, 29 January 2011 - 07:42 AM.


#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 January 2011 - 12:22 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.1
ALOT Toolbar
Java™ 6 Update 7
McAfee Security Scan Plus


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Tobarglen

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Posted 30 January 2011 - 04:35 PM

Hi Gringo

Thank you very much for getting back to me so soon. I have followed the instructions as far as possible but I came accross a couple of problems.

The Findfast.exe warning still appears on reboot.

I got on to the Adobe site and updated to Adobe X. The Malwarebytes scan went well. However, I had problems with Hijack This. I'll explain;

The download of HJT went well but when I ran the scan, a message popped upduring the scan to say that HJT couldnt access the hosts file. If HJT reported a problem with the hosts file I should open notepad and enter C:\Windows\System32\drivers\etc\hosts and find the lines that HJT reports and delete them. Then I shlould save the file as "hosts" and reboot. The scan then continued to the finish and when it came time to save the logfile I got a pop up message to say that the logfile in HJT directory could not be found - and the notepad page that opens remains blank. Therefore I have not been able to post the scan log..

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5641

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

30/01/2011 20:56:00
mbam-log-2011-01-30 (20-56-00).txt

Scan type: Quick scan
Objects scanned: 167548
Time elapsed: 6 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Is there anything I can do to sort this out?

Thanks again

TG

Ok Gringo - "Hold the Bus!" as they say - I tried saving the HJT logfile to the desktop and it worked - here it is:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:43:10, on 30/01/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Users\EMONTA~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\USIM Editor\iconcs420391.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\system32\igfxext.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\DllHost.exe
c:\program files\real\realplayer\RealPlay.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sky.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [USBestCR] C:\Program Files\USIM Editor\iconcs420391.exe RunFromReg
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Orion.lnk = C:\Program Files\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Philips SA19xx Device Manager.lnk = C:\Program Files\Philips\GoGear SA19xx Device Manager\main.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Afa Card Reader Service (AfaService) - Unknown owner - C:\Windows\system32\afasrv32.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: MyWinLocker Service (MWLService) - EgisTec Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

--
End of file - 13285 bytes

Phew! Thanks again.

TG

Edited by Tobarglen, 30 January 2011 - 04:45 PM.


#9 gringo_pr

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Posted 30 January 2011 - 05:47 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
      O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
      O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
      O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
      O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
      O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [USBestCR] C:\Program Files\USIM Editor\iconcs420391.exe RunFromReg
      O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Startup: Orion.lnk = C:\Program Files\Convesoft\Orion\Messenger.exe
      O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
      O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
      O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
      O4 - Global Startup: Philips SA19xx Device Manager.lnk = C:\Program Files\Philips\GoGear SA19xx Device Manager\main.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • copy and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Tobarglen

Tobarglen
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Posted 31 January 2011 - 02:49 PM

Hi Gringo

All went well and the scan found no threats. I therefore re-enabled the real time anti virus protection and looked up the Eset log which seems pretty sparse but here it is.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

The above two lines are all that appeared in the log. I wonder if this was as it should be or is there a problem with the saving of logfiles the same as I found with HJT?

Anyway, thank you so far. Computer seems more stable now. I will try a reboot and report back.

Thanks


Ok - did the reboot and the startup is seemingly quicker but the findfast message still keeps coming up.

TG
Tobarglen
:thumbup2:

Edited by Tobarglen, 31 January 2011 - 02:59 PM.


#11 gringo_pr

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Posted 31 January 2011 - 04:50 PM

please send me a new hijackthis report


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 Tobarglen

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Posted 01 February 2011 - 01:46 PM

Hi Gringo

The new HJT log is below. Again I had to save it to the desktop because it wouldn't save it to the C drive. Incidentally I noticed that the Findfast entry remains but I clearly remember checking it for HJT to fix last time.

ThanksLogfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:43:13, on 01/02/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\USIM Editor\iconcs420391.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Users\EMONTA~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sky.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=0309&m=aspire_5738
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [USBestCR] C:\Program Files\USIM Editor\iconcs420391.exe RunFromReg
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Philips SA19xx Device Manager.lnk = C:\Program Files\Philips\GoGear SA19xx Device Manager\main.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Afa Card Reader Service (AfaService) - Unknown owner - C:\Windows\system32\afasrv32.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: MyWinLocker Service (MWLService) - EgisTec Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

--
End of file - 12977 bytes

:busy:


TG

#13 gringo_pr

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Posted 01 February 2011 - 05:22 PM

What error do you get with find fast?


I want you to go to add/remove and repair Micosoft office

when the add/remove windows populates with the programs that are installed I want you to pick microsoft office and click on change at the next window click on repair



Gringo
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#14 Tobarglen

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Posted 02 February 2011 - 02:16 PM

Hi Gringo

The problem that I have is that a dialogue box / splash screen type message pops up when the computer is booting up to say that FINDFAST.exe has stopped working. I have both Microsoft Office 2007 and 1997 on the computer. I have been able to repair the later version but I need to get the disc for the 97 version to repair it as the message is still appearing on startup despite repairing 2007. I will be able to do this tomorrow night and will post back afterwards.

Meanwhile, thanks for your help.

TB

#15 gringo_pr

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Posted 02 February 2011 - 02:44 PM

run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
      O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
      O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
      O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
      O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
      O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [USBestCR] C:\Program Files\USIM Editor\iconcs420391.exe RunFromReg
      O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
      O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
      O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
      O4 - Global Startup: Philips SA19xx Device Manager.lnk = C:\Program Files\Philips\GoGear SA19xx Device Manager\main.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]




click on the start orb
go to all programs
look for a folder called "startups"
look for FINDFAST.EXE in that folder and delete it


let me know how things go



Gringo

Edited by gringo_pr, 02 February 2011 - 02:45 PM.

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