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External HDD problem, no drive letter


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#1 Iscariot

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Posted 22 January 2011 - 03:58 AM

I have an "Iomega Prestige 500GB Desktop Hard Drive", that no longer displays a drive letter in My Computer. When I plug the drive into my computer, the computer makes a sound recognizing that new media has been connected, but I cannot access it. The drive does show up under Device Manager as "ST350082 0AS USB Device". I need to retrieve files from the drive, so I need the data intact as well.

Hard Drive Manufacturer Website:
http://go.iomega.com/en-us/products/external-hard-drive-desktop/prestige-desktop-series/prestige-charcoal/?partner=4760#overviewItem_tab

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#2 Guest_RadioNorthsea_*

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Posted 22 January 2011 - 06:10 AM

Hello,

You doing as next: With your mouse you go to;

start - then with your mouse you hit the right button on this computer, choose managing, than you get disk managing and you will see now the system drive letters of the devices.
Than you select the Iomaga drive and when you have select that, than choose with the right mouse button, change station letter and paths.
Now have you the possibility for add a drive letter at the Iomaga drive.
I hope that you understand my explanation, if not, I am sorry for that, another will help you further.

Good luck

Edited by RadioNorthsea, 22 January 2011 - 06:11 AM.


#3 hamluis

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Posted 22 January 2011 - 01:30 PM

I would see how the drive displays in Disk Management also.

Start/Run...type diskmgmt.msc and hit Enter.

Louis

#4 Iscariot

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Posted 22 January 2011 - 06:08 PM

I would see how the drive displays in Disk Management also.

Start/Run...type diskmgmt.msc and hit Enter.

Louis


The drive does not appear under the upper window with Volume, Layout, etc., but it does show up in the lower window as Disk 3, Basic, 467.76 GB, Online, Unallocated.

http://img267.imageshack.us/img267/9076/46260469.jpg

#5 thrillhouse

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Posted 22 January 2011 - 06:21 PM

Edit: I just fixed the same problem on mine with a program called testdisk. It runs on dos, I had it on a disk, here is the link: http://www.cgsecurity.org/wiki/TestDisk_Download

I am so happy it worked, I had the same exact problem and was freaking out all day but TestDisk got all my data back!

Edited by thrillhouse, 22 January 2011 - 10:39 PM.


#6 Iscariot

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Posted 23 January 2011 - 01:01 AM

Edit: I just fixed the same problem on mine with a program called testdisk. It runs on dos, I had it on a disk, here is the link: http://www.cgsecurity.org/wiki/TestDisk_Download

I am so happy it worked, I had the same exact problem and was freaking out all day but TestDisk got all my data back!


I downloaded the version for Windows. How do you recover the data with it?

#7 thrillhouse

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Posted 23 January 2011 - 01:08 AM

from the same site, step by step instructions: http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step




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