Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need help with my Father's redirect virus


  • This topic is locked This topic is locked
2 replies to this topic

#1 rootschad

rootschad

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:53 AM

Posted 21 January 2011 - 08:14 PM

(Thanks Bleepin' Ninja)
Here is a link to the previous thread I created and was instructed to post it here.
http://www.bleepingcomputer.com/forums/topic374881.html

But the basics of it is my poor newly widowed father has contracted a terrible virus that I can't seem to get rid of. I've used Norton, Search&Destroy, Malwarebytes, and Microsoft Essentials. None of these are getting rid of it. The virus shows itself through google and yahoo redirect - as well as shutting his computer down from time to time.

I'm including below my 2 DDS logs and I've attached my GMER file. Any help would be very much appreciated.

I hope I do this right but here are the logs I saved:
DDS Logs:
#1 ...



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/29/2009 8:11:59 PM
System Uptime: 1/21/2011 10:23:48 AM (0 hours ago)

Motherboard: Dell Inc. | | 0HJ054
Processor: Intel® Pentium® D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 13.251 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
K: is FIXED (FAT32) - 931 GiB total, 766.853 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: USB HS-MS Card
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-MS_CARD&REV_4.00#00000206AE49&2#
Manufacturer: TEAC
Name: H:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-MS_CARD&REV_4.00#00000206AE49&2#
Service: WUDFRd

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: catchme
Device ID: ROOT\LEGACY_CATCHME\0000
Manufacturer:
Name: catchme
PNP Device ID: ROOT\LEGACY_CATCHME\0000
Service: catchme

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: MX700 series
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_CANON&PROD_MX700_SERIES&REV_1110#7&ED570A1&0&231CBF&0#
Manufacturer: Canon
Name: E:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_CANON&PROD_MX700_SERIES&REV_1110#7&ED570A1&0&231CBF&0#
Service: WUDFRd

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: USB HS-SD Card
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-SD_CARD&REV_4.00#00000206AE49&3#
Manufacturer: TEAC
Name: I:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-SD_CARD&REV_4.00#00000206AE49&3#
Service: WUDFRd

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: USB HS-xD/SM
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-XD#SM&REV_4.00#00000206AE49&1#
Manufacturer: TEAC
Name: G:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-XD#SM&REV_4.00#00000206AE49&1#
Service: WUDFRd

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Canon MX700 ser Network
Device ID: ROOT\CANON_IJ_NETWORK\0000
Manufacturer: Canon
Name: Canon MX700 ser Network
PNP Device ID: ROOT\CANON_IJ_NETWORK\0000
Service: StillCam

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: USB HS-CF Card
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-CF_CARD&REV_4.00#00000206AE49&0#
Manufacturer: TEAC
Name: F:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_TEAC&PROD_USB___HS-CF_CARD&REV_4.00#00000206AE49&0#
Service: WUDFRd

==== System Restore Points ===================

RP336: 12/31/2010 2:08:47 PM - Windows Update
RP337: 1/1/2011 3:28:29 PM - Windows Update
RP338: 1/2/2011 4:44:36 PM - Windows Update
RP339: 1/3/2011 6:38:41 PM - Windows Update
RP340: 1/4/2011 6:56:16 PM - Windows Update
RP341: 1/6/2011 3:00:19 AM - Windows Update
RP342: 1/6/2011 9:53:20 AM - Windows Update
RP343: 1/7/2011 10:35:53 AM - Windows Update
RP344: 1/8/2011 3:45:03 PM - Windows Update
RP345: 1/10/2011 5:03:53 PM - Norton Security Suite Registry
RP346: 1/12/2011 1:52:40 PM - Installed AKeyPCSyncClient.
RP347: 1/20/2011 3:20:00 PM - ComboFix created restore point
RP348: 1/20/2011 5:51:14 PM - Windows Update

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 2 (SP2)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
AKeyPCSyncClient
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Bonjour
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 1.0
Canon MX700 series
Canon MX700 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CDBurnerXP
Compatibility Pack for the 2007 Office system
DirectX 9 Runtime
Download Updater (AOL LLC)
Family Tree Maker 2009
FamilyInsight
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
iTunes
Junk Mail filter update
Loki ActiveX Control
Loki Browser Plugin
Malwarebytes' Anti-Malware
MapQuest Toolbar
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel 2007 Get Started Tab
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint 2007 Get Started Tab
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007 Get Started Tab
Microsoft Office Word MUI (English) 2007
Microsoft Primary Interoperability Assemblies 2005
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0
Mozilla Firefox (3.6.13)
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
Picasa 3
PIXMA Extended Survey Program
Presto! PageManager 7.15.16
QuickTime
Roxio Activation Module
Roxio CinePlayer Decoder Pack
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD Content
Safari
ScanSoft OmniPage SE 4
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
ShopBest Toolbar
SmartSound Quicktracks Plugin
Spybot - Search & Destroy
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2466076)
Video Capture USB
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer

==== Event Viewer Messages From Past Week ========

1/21/2011 4:36:14 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
1/21/2011 10:24:35 AM, Error: Service Control Manager [7000] - The Ati External Event Utility service failed to start due to the following error: The system cannot find the file specified.
1/21/2011 10:24:31 AM, Error: Service Control Manager [7000] - The catchme service failed to start due to the following error: The system cannot find the file specified.
1/20/2011 6:01:04 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.79.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.5605.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
1/20/2011 5:53:25 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.
1/20/2011 5:03:54 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:46:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/20/2011 4:46:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/20/2011 4:46:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/20/2011 4:46:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/20/2011 4:46:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/20/2011 4:46:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/20/2011 4:45:54 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx86 ccHP CSC DfsC discache eeCtrl IDSVix86 MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SYMTDIv tdx Wanarpv6 WfpLwf
1/20/2011 4:45:54 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
1/20/2011 4:45:54 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:45:54 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:45:54 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:45:54 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:45:53 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/20/2011 4:45:53 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/20/2011 4:45:53 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
1/20/2011 4:45:53 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/20/2011 4:45:53 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/20/2011 3:43:29 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
1/20/2011 3:43:29 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/20/2011 3:43:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/20/2011 3:41:48 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
1/20/2011 3:41:25 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000001, 0x00000002, 0x00000000, 0x82ab0f95). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012011-71604-01.
1/20/2011 3:37:42 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
1/20/2011 3:36:19 PM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.
1/20/2011 12:48:18 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.4000.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0xc80003f3 Error description: The configuration registry key could not be opened.
1/19/2011 9:39:59 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.4000.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
1/19/2011 9:34:31 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.
1/19/2011 9:34:31 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
1/19/2011 9:32:54 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
1/19/2011 6:58:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/19/2011 6:56:38 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000016, 0x00000002, 0x00000000, 0x82a53a5b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011911-69826-01.
1/19/2011 4:10:34 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
1/19/2011 3:50:03 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the ActiveKEY PCSync Service service to connect.
1/19/2011 3:50:03 PM, Error: Service Control Manager [7000] - The ActiveKEY PCSync Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/18/2011 12:59:23 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xb0ef4a00, 0x00000002, 0x00000000, 0x833d0fb6). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011811-78094-01.
1/18/2011 1:10:00 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP
1/18/2011 1:09:14 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
1/18/2011 1:08:30 PM, Error: SRTSP [5] -
1/18/2011 1:04:40 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x82c85fb0, 0xa7edbbb0, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011811-34585-01.
1/18/2011 1:01:04 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
1/18/2011 1:01:04 PM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/17/2011 2:44:35 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.4000.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally
1/17/2011 2:33:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.
1/17/2011 12:06:05 PM, Error: AeLookupSvc [1] - The Application Experience Lookup service failed to initialize.
1/17/2011 12:05:52 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: A thread could not be created for the service.
1/17/2011 12:02:10 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
1/16/2011 12:18:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
1/16/2011 1:45:36 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
1/16/2011 1:44:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
1/16/2011 1:42:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
1/16/2011 1:38:29 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.4000.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0xc80003f3 Error description: The configuration registry key could not be opened.
1/15/2011 2:53:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
1/15/2011 2:05:19 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.3517.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0xc80003f3 Error description: The configuration registry key could not be opened.
1/14/2011 10:21:53 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.3517.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0xc80003f3 Error description: The configuration registry key could not be opened.

==== End Of File ===========================

DDS Log #2...

DDS (Ver_10-12-12.02) - NTFSx86
Run by Chad at 10:39:43.75 on Fri 01/21/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3070.1939 [GMT -7:00]

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\GE Security\ActiveKEYPCSync\AKeyPCSyncService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Chad\Desktop\dds.com
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msn.com
uDefault_Page_URL = hxxp://www.msn.com
mURLSearchHooks: MapQuest Toolbar Search Class: {2558d83c-097c-4cf1-9163-ce5ecc36ace2} - c:\program files\mapquest toolbar\mapquesttb.dll
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Freecause Toolbar BHO: {27e3e638-f406-4929-8ac8-c1300c3f4c91} - c:\program files\shopbest toolbar\Toolbar.dll
BHO: WhiteSmoke Toolbar: {52794457-af6c-4c50-9def-f2e24f4c8889} - c:\program files\whitesmoketoolbar\whitesmoketoolbarX.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: MapQuest Toolbar Loader: {bd3fd433-147a-482e-a192-614f26e2310c} - c:\program files\mapquest toolbar\mapquesttb.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: MapQuest Toolbar: {9302e698-7e00-43ab-b867-c6e759bc2ada} - c:\program files\mapquest toolbar\mapquesttb.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: ShopBest Toolbar: {5c6d1b33-68d0-46e3-bc81-7a35e7df7040} - c:\program files\shopbest toolbar\Toolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: WhiteSmoke Toolbar: {52794457-af6c-4c50-9def-f2e24f4c8889} - c:\program files\whitesmoketoolbar\whitesmoketoolbarX.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Google Update] "c:\users\chad\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\chad\appdata\roaming\mozilla\firefox\profiles\uawsd4p8.default\
FF - prefs.js: browser.startup.homepage - www.usatoday.com
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\skyhook wireless\loki browser plugin\nploki.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\chad\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKsleeae6d86;MpKsleeae6d86;c:\programdata\microsoft\microsoft antimalware\definition updates\{0617712e-55b0-4d49-addf-53dd768dd216}\MpKsleeae6d86.sys [2011-1-21 28752]
R2 AKeyPCSyncService;ActiveKEY PCSync Service;c:\program files\ge security\activekeypcsync\AKeyPCSyncService.exe [2009-11-19 102400]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-1-12 1153368]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-6-18 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S2 PEVSystemStart;PEVSystemStart;c:\combofix\PEV.cfxxe [2011-1-20 256512]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2009-12-29 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 HPKBCCID;HP Keyboard Smart Card Driver;c:\windows\system32\drivers\HPKBCCID.sys [2006-11-7 46976]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;"c:\program files\roxio creator 2009\digital home 11\roxioupnprenderer11.exe" --> c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [?]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2008-11-17 1128944]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-28 1343400]

=============== Created Last 30 ================

2011-01-21 17:24:51 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0617712e-55b0-4d49-addf-53dd768dd216}\MpKsleeae6d86.sys
2011-01-21 17:05:16 -------- d-----w- c:\users\chad\appdata\local\Apple
2011-01-21 01:14:25 -------- d-----w- c:\program files\whitesmoketoolbar
2011-01-21 01:03:46 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{731bd829-a461-42c2-a93d-f433e5fb6faa}\gapaengine.dll
2011-01-21 01:02:32 5890896 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0617712e-55b0-4d49-addf-53dd768dd216}\mpengine.dll
2011-01-21 00:52:12 -------- d-----w- c:\windows\Temp9388FF76-04F0-4BAC-166C-5E2DB7E2C5B3-Signatures
2011-01-21 00:51:42 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-01-21 00:50:52 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-20 23:43:16 -------- d-----w- c:\windows\pss
2011-01-20 22:46:59 -------- d-----w- c:\users\chad\appdata\local\Mozilla
2011-01-20 22:19:22 89088 ----a-w- c:\windows\MBR.exe
2011-01-20 22:19:21 98816 ----a-w- c:\windows\sed.exe
2011-01-20 22:19:21 256512 ----a-w- c:\windows\PEV.exe
2011-01-20 22:19:21 161792 ----a-w- c:\windows\SWREG.exe
2011-01-20 22:18:55 -------- d-s---w- C:\ComboFix
2011-01-20 22:00:24 -------- d-----w- c:\users\chad\appdata\roaming\Tific
2011-01-19 23:55:10 -------- d-----w- c:\users\chad\appdata\local\Diagnostics
2011-01-19 23:07:01 -------- d-----w- c:\users\chad\appdata\roaming\Malwarebytes
2011-01-15 22:46:04 -------- d-----w- c:\users\chad\appdata\local\CrashDumps
2011-01-13 23:47:43 -------- d-----w- c:\users\chad\appdata\local\Google
2011-01-12 20:59:36 -------- d-----w- c:\users\chad\appdata\local\Adobe
2011-01-12 20:58:09 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-01-12 20:58:09 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2011-01-12 20:53:45 -------- d-----w- c:\program files\GE Security
2011-01-11 00:00:00 -------- d-----w- c:\users\chad\appdata\local\Apple Computer
2011-01-10 23:49:28 -------- d-----w- c:\users\chad\appdata\local\Scansoft
2011-01-09 22:53:32 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-01-09 22:53:32 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2011-01-09 22:52:36 -------- d-----w- c:\progra~2\NortonInstaller
2011-01-09 22:37:34 -------- d-----w- c:\progra~2\Norton
2010-12-28 00:30:45 4277016 ----a-w- c:\progra~2\microsoft\ehome\packages\mceclientux\updateablemarkup-5\markup.dll

==================== Find3M ====================

2010-11-12 18:46:58 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-04 05:52:17 978944 ----a-w- c:\windows\system32\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-04 04:41:26 386048 ----a-w- c:\windows\system32\html.iec
2010-11-04 04:08:54 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-11-02 04:41:12 351232 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-02 04:40:36 496128 ----a-w- c:\windows\system32\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-02 04:39:32 749056 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-02 04:34:44 192000 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- c:\windows\system32\schtasks.exe
2010-10-27 04:32:36 2048 ----a-w- c:\windows\system32\tzres.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7600 Disk: WDC_WD1600JS-75NCB3 rev.10.02E04 -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-1

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x86170735]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x86176990]; MOV EAX, [0x86176a0c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x82A7B458] -> \Device\Harddisk0\DR0[0x86151030]
3 CLASSPNP[0x8B19B59E] -> ntkrnlpa!IofCallDriver[0x82A7B458] -> [0x853E19D8]
\Driver\atapi[0x86157AC0] -> IRP_MJ_CREATE -> 0x86170735
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x132; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-1 -> \??\IDE#DiskWDC_WD1600JS-75NCB3_____________________10.02E04#5&2510770d&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 312499998 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 10:40:59.02 ===============

Attached Files

  • Attached File  ark.txt   6.56KB   0 downloads


BC AdBot (Login to Remove)

 


#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:11:53 AM

Posted 27 January 2011 - 07:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.


Regards,
Georgi :hello:

cXfZ4wS.png


#3 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:53 AM

Posted 02 February 2011 - 09:00 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users