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windows vista keeps trying to reboot


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#1 masgas

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Posted 21 January 2011 - 04:32 PM

my computer with windows vista keeps trying to reboot. i did a chkdsk but stopped it half way thru then went to do another one and when i rebooted it came up saying recent hardware or software change might be the problem and to insert the windows install disc to repair computer.

i tried that but it doesn't go to the boot disc, it goes directly to the windows error recovery page. i've tried starting in safe mode and every other type of mode. i even copied my install disc to an external hard drive and tried rebooting from a usb source but all it does then is give me a blinking cursor

this happened on sunday the 16th. someone told me there was some kind of virus that hit on the 13th or 14th and that might be what it is. not real sure what to do next.

could someone please help?

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#2 zbd

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Posted 21 January 2011 - 07:01 PM

Have you tried system restore?

http://www.pbcomp.com.au/using-windows-safe-mode.html

#3 masgas

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Posted 22 January 2011 - 07:56 PM

i can't get anywhere to do a system restore

#4 Allan

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Posted 23 January 2011 - 09:10 AM

What do you mean it's "trying" to reboot? And the fact that checkdisk did not finish is not good.

#5 masgas

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Posted 23 January 2011 - 01:39 PM

when it starts it goes to the error recovery page and asks me if i want to start windows normal or in safe mode. no matter what i select it starts to load windows then shuts down and starts all over, even with the install/recovery disc in

#6 Allan

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Posted 23 January 2011 - 01:42 PM

Go to the website of your hd manufacturer and download their diagnostic utility. Burn it to cd, boot to it, run it. But based on what little info there is I'm guessing your hd is shot.

#7 masgas

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Posted 23 January 2011 - 01:56 PM

thanks, i'll try that

#8 masgas

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Posted 24 January 2011 - 03:56 PM

i got the diagnostic utility on a disc but my computer won't boot to anything. it keeps trying to boot to windows vista off the hard drive

#9 Allan

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Posted 24 January 2011 - 04:04 PM

You need to put the cd drive at the top of the boot order in your bios
http://www.ehow.com/how_4533733_change-boot-order-bios.html

#10 masgas

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Posted 24 January 2011 - 04:30 PM

did that and it still goes to the hard drive and tries tstart windows

#11 masgas

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Posted 24 January 2011 - 04:32 PM

i even put it on an external hard drive and set it for usb first and it went straight to the hard drive and tried to boot windows

#12 Allan

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Posted 24 January 2011 - 04:49 PM

The only reason you cannot boot to the cd is one of the following:

1) The cd drive is not the first item in the bios boot order (check to make sure you SAVE the change when you make it and exit bios) or
2) the cd or dvd is bad or not bootable or
3) the optical drive is bad

As for not being able to boot to the external drive, not all systems can boot to a usb device. And of course that external drive needs an OS installed.to which the system can boot

Edited by Allan, 24 January 2011 - 04:50 PM.





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