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Windows 7 Unable to Access Microsoft related Sites


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#1 Mibtech

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Posted 21 January 2011 - 12:54 PM

I have an Acer Aspire 5542 Laptop running Windows 7 and have had no problems until recently. I went to check my Hotmail and found I could not get to Hotmail.com then my msn messenger signed out and would not sign back in.

I then noticed that I could not get to any Microsoft site but all other sites work fine. I am a computer tech and run a small home network the laptop being the only machine running windows 7 all other run XP or Linux all other machines can access all Microsoft sites so I am pretty sure the problem lies with the laptop, however after running every scan I can think of and coming up empty I wiped the mbr and recreated the hard drive partition and reinstalled windows with the factory restore disks. unfortunately the problem remains.

any Ideas?

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#2 w7pro

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Posted 21 January 2011 - 07:31 PM

Hmm...the only thing that I can think of is that it could be something with your firewall/internet security settings. I actually had a similar incident with Microsoft sites in a building where I was accessing wi-fi from, but when I went to a cafe down the street, I was able to access the Microsoft websites again.

-- Ryan
Windows Outreach Team

#3 hamluis

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Posted 22 January 2011 - 12:27 PM

You don't have any problem doing a manual or auto update of the resident AV program?

Louis

#4 Mibtech

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Posted 22 January 2011 - 08:02 PM

No I can update my antivirus with out problems




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