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computer infected and need help


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3 replies to this topic

#1 sorsok55

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Posted 21 January 2011 - 10:21 AM

i have a toshiba a500 running windows 7. i had a virus which redirected google web results. i ran combofix and malware bytes but the internet has now stopped working altogether and the computer is constantly getting the blue screen of death. REALLY NEED HELP!!!!!!!

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#2 Farbar

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Posted 21 January 2011 - 04:30 PM

Hi sorsok55,

I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. In case of making changes I shall assume my assistance is not needed any more. Thank you.

  • Please tell me if you can provide the Combofix log (usually here: C:\Combofix.txt).
  • How long can you stay in normal mode without getting the blue screen of death? do you stay enough to be able to run some tools I'm going to use.


#3 boopme

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Posted 21 January 2011 - 05:49 PM

Hello,I have moved thos topic to here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.
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#4 Farbar

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Posted 28 January 2011 - 11:22 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.




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