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Need help - fixing infeced computer


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7 replies to this topic

#1 kspoor

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Posted 21 January 2011 - 09:36 AM

Trying to fix a computer - had many errors; Vundo present - adware removed and rogue programs... installed and ran (then cleaned what was found) the following; Vipre Rescue, MalwareBytes AntiMaleware and SUPERAntiSpyware... each program found many errors - and rebooted and scanned till nothing found. BUT computer is still not connecting to Microsoft Windows Update site. SO I am thinking the TCP/IP or network is still compromised.

Any ideas as to where to start?

I tried searching site - but did not find anything close to what I am having with this computer...

Thanx

Edited by hamluis, 21 January 2011 - 09:58 AM.
Moved from XP to Am I Infected.


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#2 boopme

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Posted 21 January 2011 - 03:09 PM

Hello and welcome please run these next.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 kspoor

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Posted 25 January 2011 - 08:57 AM

TDSSKiller Log:

2011/01/25 08:53:11.0406 TDSS rootkit removing tool 2.4.15.0 Jan 22 2011 19:37:53
2011/01/25 08:53:11.0406 ================================================================================
2011/01/25 08:53:11.0406 SystemInfo:
2011/01/25 08:53:11.0406
2011/01/25 08:53:11.0406 OS Version: 5.1.2600 ServicePack: 3.0
2011/01/25 08:53:11.0406 Product type: Workstation
2011/01/25 08:53:11.0406 ComputerName: MICHELE
2011/01/25 08:53:11.0406 UserName: Michele
2011/01/25 08:53:11.0406 Windows directory: C:\WINDOWS
2011/01/25 08:53:11.0406 System windows directory: C:\WINDOWS
2011/01/25 08:53:11.0406 Processor architecture: Intel x86
2011/01/25 08:53:11.0406 Number of processors: 1
2011/01/25 08:53:11.0406 Page size: 0x1000
2011/01/25 08:53:11.0406 Boot type: Normal boot
2011/01/25 08:53:11.0406 ================================================================================
2011/01/25 08:53:12.0265 Initialize success
2011/01/25 08:53:15.0687 ================================================================================
2011/01/25 08:53:15.0687 Scan started
2011/01/25 08:53:15.0687 Mode: Manual;
2011/01/25 08:53:15.0687 ================================================================================
2011/01/25 08:53:19.0312 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS
2011/01/25 08:53:20.0078 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/01/25 08:53:20.0765 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/01/25 08:53:21.0531 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
2011/01/25 08:53:22.0296 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/01/25 08:53:23.0078 AegisP (2c5c22990156a1063e19ad162191dc1d) C:\WINDOWS\system32\DRIVERS\AegisP.sys
2011/01/25 08:53:23.0812 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/01/25 08:53:24.0546 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2011/01/25 08:53:25.0265 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
2011/01/25 08:53:26.0015 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys
2011/01/25 08:53:26.0734 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
2011/01/25 08:53:27.0468 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
2011/01/25 08:53:28.0421 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys
2011/01/25 08:53:29.0218 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys
2011/01/25 08:53:29.0921 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys
2011/01/25 08:53:30.0640 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys
2011/01/25 08:53:31.0375 APPDRV (ec94e05b76d033b74394e7b2175103cf) C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS
2011/01/25 08:53:32.0390 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys
2011/01/25 08:53:33.0234 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys
2011/01/25 08:53:33.0968 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys
2011/01/25 08:53:34.0687 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys
2011/01/25 08:53:35.0515 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/01/25 08:53:37.0703 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/01/25 08:53:40.0734 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/01/25 08:53:41.0468 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/01/25 08:53:42.0218 BCM43XX (c3ab2d6954c7b5103770832a3a6a591b) C:\WINDOWS\system32\DRIVERS\bcmwl5.sys
2011/01/25 08:53:42.0921 bcm4sbxp (c768c8a463d32c219ce291645a0621a4) C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
2011/01/25 08:53:43.0656 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/01/25 08:53:43.0937 BHDrvx86 (83a2fec59a0a0fc73bf6598e901b2fbd) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20110114.001\BHDrvx86.sys
2011/01/25 08:53:44.0718 BTCFilterService (4813df77ede536a52e3737971f910baa) C:\WINDOWS\system32\DRIVERS\motfilt.sys
2011/01/25 08:53:45.0531 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys
2011/01/25 08:53:46.0234 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/01/25 08:53:47.0078 ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\WINDOWS\system32\drivers\N360\0403000.005\ccHPx86.sys
2011/01/25 08:53:47.0890 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys
2011/01/25 08:53:48.0578 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/01/25 08:53:49.0281 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/01/25 08:53:50.0015 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/01/25 08:53:50.0890 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2011/01/25 08:53:51.0625 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys
2011/01/25 08:53:52.0328 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2011/01/25 08:53:53.0078 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys
2011/01/25 08:53:53.0828 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys
2011/01/25 08:53:54.0562 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys
2011/01/25 08:53:55.0296 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/01/25 08:53:56.0265 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/01/25 08:53:57.0140 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/01/25 08:53:57.0859 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/01/25 08:53:58.0640 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/01/25 08:53:59.0343 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
2011/01/25 08:54:00.0484 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/01/25 08:54:01.0515 drvmcdb (e814854e6b246ccf498874839ab64d77) C:\WINDOWS\system32\drivers\drvmcdb.sys
2011/01/25 08:54:02.0265 drvnddm (ee83a4ebae70bc93cf14879d062f548b) C:\WINDOWS\system32\drivers\drvnddm.sys
2011/01/25 08:54:02.0421 DSproct (413f2d5f9d802688242c23b38f767ecb) C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys
2011/01/25 08:54:03.0140 dsunidrv (dfeabb7cfffadea4a912ab95bdc3177a) C:\WINDOWS\system32\DRIVERS\dsunidrv.sys
2011/01/25 08:54:03.0890 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/01/25 08:54:04.0031 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2011/01/25 08:54:04.0156 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2011/01/25 08:54:04.0921 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/01/25 08:54:05.0718 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/01/25 08:54:06.0781 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/01/25 08:54:07.0656 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/01/25 08:54:08.0421 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/01/25 08:54:09.0156 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/01/25 08:54:09.0875 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/01/25 08:54:10.0593 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/01/25 08:54:11.0437 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/01/25 08:54:12.0156 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/01/25 08:54:14.0609 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/01/25 08:54:17.0078 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys
2011/01/25 08:54:19.0750 HSFHWAZL (1c8caa80e91fb71864e9426f9eed048d) C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys
2011/01/25 08:54:21.0265 HSF_DPV (698204d9c2832e53633e53a30a53fc3d) C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys
2011/01/25 08:54:22.0062 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/01/25 08:54:22.0796 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys
2011/01/25 08:54:23.0562 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys
2011/01/25 08:54:24.0312 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/01/25 08:54:25.0078 ialm (240d0f5d7caafd87bd8d801a97bbe041) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/01/25 08:54:25.0390 IDSxpx86 (0308238c582a55d83d34feee39542793) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20110118.001\IDSxpx86.sys
2011/01/25 08:54:26.0187 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/01/25 08:54:26.0953 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys
2011/01/25 08:54:27.0765 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2011/01/25 08:54:28.0484 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/01/25 08:54:29.0375 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/01/25 08:54:30.0125 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/01/25 08:54:30.0843 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/01/25 08:54:31.0593 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/01/25 08:54:32.0312 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/01/25 08:54:33.0062 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/01/25 08:54:33.0796 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/01/25 08:54:34.0531 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/01/25 08:54:35.0265 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/01/25 08:54:36.0000 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/01/25 08:54:37.0468 mdmxsdk (3c318b9cd391371bed62126581ee9961) C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys
2011/01/25 08:54:38.0781 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/01/25 08:54:39.0578 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/01/25 08:54:40.0281 motccgp (c741717b0a18813dd7d12085937cee72) C:\WINDOWS\system32\DRIVERS\motccgp.sys
2011/01/25 08:54:41.0015 motccgpfl (b812da6605caf02641312f1f65c75419) C:\WINDOWS\system32\DRIVERS\motccgpfl.sys
2011/01/25 08:54:41.0765 motmodem (54fee02961c70fd9d4d7e2f87afa23fa) C:\WINDOWS\system32\DRIVERS\motmodem.sys
2011/01/25 08:54:42.0500 MotoSwitchService (fd8c2cef7ad8b23c6714103d621fac1f) C:\WINDOWS\system32\DRIVERS\motswch.sys
2011/01/25 08:54:43.0234 Motousbnet (ddc489d40b49f443787e7ffa75373522) C:\WINDOWS\system32\DRIVERS\Motousbnet.sys
2011/01/25 08:54:43.0984 motusbdevice (2136cca3d1bf7c0248e5366b1a6c24e3) C:\WINDOWS\system32\DRIVERS\motusbdevice.sys
2011/01/25 08:54:44.0718 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/01/25 08:54:45.0406 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/01/25 08:54:46.0093 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/01/25 08:54:46.0843 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys
2011/01/25 08:54:47.0578 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/01/25 08:54:48.0312 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/01/25 08:54:49.0109 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/01/25 08:54:49.0859 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/01/25 08:54:50.0609 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/01/25 08:54:52.0734 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/01/25 08:54:55.0500 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/01/25 08:54:58.0015 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/01/25 08:54:58.0281 NAVENG (c8ef74e4d8105b1d02d58ea4734cf616) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110119.037\NAVENG.SYS
2011/01/25 08:54:58.0437 NAVEX15 (94b3164055d821a62944d9fe84036470) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110119.037\NAVEX15.SYS
2011/01/25 08:54:59.0250 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/01/25 08:54:59.0968 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/01/25 08:55:00.0687 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/01/25 08:55:01.0421 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/01/25 08:55:02.0281 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/01/25 08:55:03.0218 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/01/25 08:55:03.0953 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/01/25 08:55:04.0734 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/01/25 08:55:05.0468 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/01/25 08:55:06.0250 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/01/25 08:55:07.0062 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/01/25 08:55:07.0921 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/01/25 08:55:08.0640 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/01/25 08:55:09.0406 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/01/25 08:55:10.0109 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/01/25 08:55:10.0812 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/01/25 08:55:11.0562 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/01/25 08:55:12.0968 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/01/25 08:55:13.0718 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/01/25 08:55:17.0156 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys
2011/01/25 08:55:17.0859 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys
2011/01/25 08:55:18.0593 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/01/25 08:55:19.0328 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/01/25 08:55:20.0015 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/01/25 08:55:20.0734 PxHelp20 (86724469cd077901706854974cd13c3e) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/01/25 08:55:21.0453 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys
2011/01/25 08:55:22.0156 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys
2011/01/25 08:55:22.0859 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys
2011/01/25 08:55:23.0578 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys
2011/01/25 08:55:24.0296 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys
2011/01/25 08:55:24.0968 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/01/25 08:55:25.0703 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/01/25 08:55:26.0984 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/01/25 08:55:27.0765 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/01/25 08:55:28.0484 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/01/25 08:55:30.0406 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/01/25 08:55:32.0875 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/01/25 08:55:35.0906 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/01/25 08:55:36.0671 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/01/25 08:55:37.0421 SBRE (c1ae5d1f53285d79a0b73a62af20734f) C:\WINDOWS\system32\drivers\SBREdrv.sys
2011/01/25 08:55:38.0109 SDDMI2 (8edd7b9e4a4b4c16e2dab9188caa861b) C:\WINDOWS\system32\DDMI2.sys
2011/01/25 08:55:38.0359 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/01/25 08:55:38.0984 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/01/25 08:55:39.0343 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/01/25 08:55:39.0812 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/01/25 08:55:40.0578 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys
2011/01/25 08:55:41.0296 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys
2011/01/25 08:55:42.0046 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/01/25 08:55:42.0765 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/01/25 08:55:43.0531 SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\WINDOWS\System32\Drivers\N360\0403000.005\SRTSP.SYS
2011/01/25 08:55:44.0765 SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\WINDOWS\system32\drivers\N360\0403000.005\SRTSPX.SYS
2011/01/25 08:55:45.0531 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/01/25 08:55:46.0312 sscdbhk5 (d7968049be0adbb6a57cee3960320911) C:\WINDOWS\system32\drivers\sscdbhk5.sys
2011/01/25 08:55:47.0015 ssrtln (c3ffd65abfb6441e7606cf74f1155273) C:\WINDOWS\system32\drivers\ssrtln.sys
2011/01/25 08:55:47.0796 STHDA (0467a93b1e7fda167e01fdec79783154) C:\WINDOWS\system32\drivers\sthda.sys
2011/01/25 08:55:48.0562 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/01/25 08:55:49.0265 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/01/25 08:55:50.0000 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
2011/01/25 08:55:50.0687 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
2011/01/25 08:55:51.0484 SymDS (56890bf9d9204b93042089d4b45ae671) C:\WINDOWS\system32\drivers\N360\0403000.005\SYMDS.SYS
2011/01/25 08:55:52.0312 SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\WINDOWS\system32\drivers\N360\0403000.005\SYMEFA.SYS
2011/01/25 08:55:53.0031 SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2011/01/25 08:55:53.0796 SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\WINDOWS\system32\drivers\N360\0403000.005\Ironx86.SYS
2011/01/25 08:55:54.0593 SYMTDI (41aad61f87ca8e3b5d0f7fe7fba0797d) C:\WINDOWS\System32\Drivers\N360\0403000.005\SYMTDI.SYS
2011/01/25 08:55:55.0343 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
2011/01/25 08:55:56.0046 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
2011/01/25 08:55:56.0765 SynTP (643b3e821a00b2b6a35cc099cb9653a1) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2011/01/25 08:55:57.0468 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/01/25 08:55:58.0203 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/01/25 08:55:59.0062 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/01/25 08:55:59.0796 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/01/25 08:56:00.0531 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/01/25 08:56:01.0203 tfsnboio (30698355067d07da5f9eb81132c9fdd6) C:\WINDOWS\system32\dla\tfsnboio.sys
2011/01/25 08:56:01.0265 tfsncofs (fb9d825bb4a2abdf24600f7505050e2b) C:\WINDOWS\system32\dla\tfsncofs.sys
2011/01/25 08:56:01.0656 tfsndrct (cafd8cca11aa1e8b6d2ea1ba8f70ec33) C:\WINDOWS\system32\dla\tfsndrct.sys
2011/01/25 08:56:01.0718 tfsndres (8db1e78fbf7c426d8ec3d8f1a33d6485) C:\WINDOWS\system32\dla\tfsndres.sys
2011/01/25 08:56:01.0765 tfsnifs (b92f67a71cc8176f331b8aa8d9f555ad) C:\WINDOWS\system32\dla\tfsnifs.sys
2011/01/25 08:56:01.0812 tfsnopio (85985faa9a71e2358fcc2edefc2a3c5c) C:\WINDOWS\system32\dla\tfsnopio.sys
2011/01/25 08:56:01.0843 tfsnpool (bba22094f0f7c210567efdaf11f64495) C:\WINDOWS\system32\dla\tfsnpool.sys
2011/01/25 08:56:01.0890 tfsnudf (81340bef80b9811e98ce64611e67e3ff) C:\WINDOWS\system32\dla\tfsnudf.sys
2011/01/25 08:56:01.0953 tfsnudfa (c035fd116224ccc8325f384776b6a8bb) C:\WINDOWS\system32\dla\tfsnudfa.sys
2011/01/25 08:56:02.0390 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys
2011/01/25 08:56:02.0656 TuneUpUtilitiesDrv (f2107c9d85ec0df116939ccce06ae697) C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesDriver32.sys
2011/01/25 08:56:03.0406 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/01/25 08:56:04.0156 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys
2011/01/25 08:56:04.0890 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/01/25 08:56:05.0671 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/01/25 08:56:06.0406 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2011/01/25 08:56:07.0718 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/01/25 08:56:11.0234 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/01/25 08:56:13.0953 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/01/25 08:56:14.0656 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/01/25 08:56:15.0406 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/01/25 08:56:16.0125 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/01/25 08:56:16.0843 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/01/25 08:56:17.0562 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/01/25 08:56:18.0296 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
2011/01/25 08:56:19.0015 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2011/01/25 08:56:19.0734 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/01/25 08:56:20.0453 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/01/25 08:56:21.0156 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys
2011/01/25 08:56:23.0265 Wdf01000 (bbcfeab7e871cddac2d397ee7fa91fdc) C:\WINDOWS\system32\Drivers\wdf01000.sys
2011/01/25 08:56:25.0468 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/01/25 08:56:26.0250 winachsf (74cf3f2e4e40c4a2e18d39d6300a5c24) C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys
2011/01/25 08:56:27.0531 WpdUsb (d7467f619f574ab36286d2903e751deb) C:\WINDOWS\system32\Drivers\wpdusb.sys
2011/01/25 08:56:28.0468 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
2011/01/25 08:56:28.0609 ================================================================================
2011/01/25 08:56:28.0609 Scan finished
2011/01/25 08:56:28.0609 ================================================================================

#4 kspoor

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Posted 25 January 2011 - 10:48 AM

ESET Online Scanner Results - Had to run a second time I stopped it after Norton 360 started doing background tasks during first scan. I thought I had everything deactivated (it is now permenatly decativated, just need to uninstall)

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=045ad5a94de49c479205b9dc13ff9580
# end=stopped
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-01-25 02:13:11
# local_time=2011-01-25 09:13:11 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3589 16777177 100 86 2757087 59242512 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=824
# found=1
# cleaned=1
# scan_time=578
C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install\6.1.41.2\setup.exe probably a variant of Win32/Agent.HZHBURL trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

- - - 2nd Run Results - - -

# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=045ad5a94de49c479205b9dc13ff9580
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-01-25 03:44:07
# local_time=2011-01-25 10:44:07 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3589 16777193 100 86 2758033 59243458 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=98948
# found=1
# cleaned=1
# scan_time=5089
C:\Documents and Settings\Michele\Local Settings\Temp\Av-test.txt Eicar test file (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

#5 kspoor

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Posted 25 January 2011 - 10:58 AM

MBAM Log

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5596

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/25/2011 10:57:43 AM
mbam-log-2011-01-25 (10-57-43).txt

Scan type: Quick scan
Objects scanned: 155796
Time elapsed: 6 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 kspoor

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Posted 25 January 2011 - 11:17 AM

Rebooted which took a long time ... to shut down

Still acting extremely slooooooow - and can not connect to Windows Update....

Any ideas?

Thanks

#7 boopme

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Posted 25 January 2011 - 03:09 PM

There is obviously something well hidden here as you still cannot update.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include this link which is this topic in your new post.

http://www.bleepingcomputer.com/forums/topic374839.html/page__gopid__2109027#entry2109027


Let me know if that went well.

Edited by boopme, 25 January 2011 - 03:11 PM.

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Posted 26 January 2011 - 04:31 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic375826.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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