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Possible infection with Trojan FakeAV and Koobface


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16 replies to this topic

#1 Trudy82

Trudy82

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Posted 20 January 2011 - 10:13 PM

Hello!

We need your help badly! My husband's computer randomly decided today to start running super super slow and make his user profile look just like he's logged in as a guest. His desktop is back to default, his document and picture folders and browser favorites are completely empty and the only icons are the recycling bin and mozilla firefox. And now MalwareBytes because we installed and ran that. When we ran that my husband said it found a Trojan Fake AV and Koobface, and it was able to delete those files. I don't know if this is what could have done it, and MalwareBytes only found 7 infected files. When we ran it in safemode it only found one more. Unfortunately it didn't change anything that I'm aware of. His computer is functional (I'm using it now) but it is deathly slow and everything seems to be gone. But when we ran GMER, I saw it scan through all his files. All the stuff that was in his picture and documents folders. So I know they're still there somewhere. Whenever he turns on his computer it takes forever to load, and then he gets a message popping up on his desktop that says his user profile failed to load properly. Please help!! He needs his work files and the pictures we took of our new baby girl!

Below is the DDS.txt file. Attached is the attach.txt and ark.txt files.

Thank you!
~Trudy~


DDS (Ver_10-12-12.02) - NTFSx86
Run by Bryan Evans at 19:45:58.90 on Thu 01/20/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2814.1714 [GMT -6:00]

AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\TEMP\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [HPADVISOR] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [RDVCHG] "c:\program files\sprint\sprint smartview\RDVCHG.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\temp\appdata\roaming\mozilla\firefox\profiles\gga7ctsg.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\mozilla firefox\extensions\yplayer@yummy.net\components\FYPlayer.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\sony online entertainment\station launcher\npsoe.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - Ext: Yummy Games Player: YPlayer@yummy.net - c:\program files\mozilla firefox\extensions\YPlayer@yummy.net
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coFFPlgn
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110118.001\IDSvix86.sys [2011-1-20 353912]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R2 NvtlService;NovaCore SDK Service;c:\program files\novatel wireless\novacore\server\NvtlSrvr.exe [2010-1-11 82944]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-20 365952]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-27 92008]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-20 193840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-2-2 48688]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-16 136176]
S3 Fadpu16E;Fadpu16E;c:\users\bryane~1\appdata\local\temp\Fadpu16E.sys [2009-5-21 31744]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

=============== Created Last 30 ================

2011-01-21 01:19:51 -------- d-----w- c:\users\temp\appdata\local\Mozilla
2011-01-21 01:18:32 -------- d-----w- c:\users\temp\appdata\local\Hewlett-Packard
2011-01-21 01:17:13 -------- d-----w- c:\users\temp\appdata\local\Sprint
2011-01-20 21:22:22 156160 ----a-w- c:\program files\mozilla firefox\extensions\yplayer@yummy.net\components\FYPlayer.dll
2011-01-20 21:22:13 -------- d-----w- C:\Metaboli
2011-01-18 16:18:53 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{9afc0e62-02d6-4ab0-a7e0-0b760d09bfa6}\mpengine.dll
2011-01-12 07:09:45 409600 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 07:09:44 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 07:09:44 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 07:09:44 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 07:09:44 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 07:09:43 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:47:31 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-12-26 22:30:23 -------- d-----w- c:\program files\Yahoo!

==================== Find3M ====================

2010-11-06 11:10:29 345088 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-06 11:10:13 357376 ----a-w- c:\windows\system32\taskschd.dll
2010-11-06 11:10:13 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-06 11:09:57 603648 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-05 00:53:47 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-10-28 15:02:24 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:03:07 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 12:56:58 2048 ----a-w- c:\windows\system32\tzres.dll

============= FINISH: 19:47:44.00 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Local time:10:46 PM

Posted 26 January 2011 - 01:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Trudy82

Trudy82
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Posted 28 January 2011 - 11:30 AM

Hello,

I ran DDS again and have pasted and attached the proper files below. However, this time we tried running GMER three times and each time we got a blue screen with an error message and had to restart the computer. I'm sorry but I didn't write down what the error message was. The file listed as being involved was different each time though. So I'm not able to post a GMER scan, sorry. Oh, one more thing I've noticed since trying to save the txt files for posting here, is that it will not allow us to save anywhere but the Users/Temp folder. Can't save to documents or desktop or anything. Well, it will appear in the documents folder but it says users/temp in the filename and of course when we restart the computer everything that we have done or downloaded vanishes. My husband doesn't seem to have a CD for Windows Vista. We're about to travel home today and I will check there as well but it's not likely that we have it. The problem we are having has not changed, and we have not tried any additional steps because although I'm usually pretty good at getting rid of tricky viruses, with this one I am just at a loss. Hope you can help us get his files back! Like I said, from running the first GMER scan I know they're still in there! I saw them get scanned.
Thank you,
~Trudy~


DDS (Ver_10-12-12.02) - NTFSx86
Run by Bryan Evans at 10:13:44.41 on Fri 01/28/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2814.1433 [GMT -6:00]

AV: Norton Internet Security *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\TEMP\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [HPADVISOR] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [RDVCHG] "c:\program files\sprint\sprint smartview\RDVCHG.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\temp\appdata\roaming\mozilla\firefox\profiles\hq37biac.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\mozilla firefox\extensions\yplayer@yummy.net\components\FYPlayer.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\sony online entertainment\station launcher\npsoe.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - Ext: Yummy Games Player: YPlayer@yummy.net - c:\program files\mozilla firefox\extensions\YPlayer@yummy.net
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coFFPlgn
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110127.001\IDSvix86.sys [2011-1-27 353912]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R2 NvtlService;NovaCore SDK Service;c:\program files\novatel wireless\novacore\server\NvtlSrvr.exe [2010-1-11 82944]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-20 365952]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-27 92008]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-20 193840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-2-2 48688]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-16 136176]
S3 Fadpu16E;Fadpu16E;c:\users\bryane~1\appdata\local\temp\Fadpu16E.sys [2009-5-21 31744]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

=============== Created Last 30 ================

2011-01-28 02:40:41 -------- d-----w- c:\users\temp\appdata\local\Mozilla
2011-01-28 02:37:18 -------- d-----w- c:\users\temp\appdata\local\Hewlett-Packard
2011-01-28 02:36:59 -------- d-----w- c:\users\temp\appdata\local\Sprint
2011-01-26 02:55:53 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{ff20d902-5ddb-4497-9fe5-c2db61905046}\mpengine.dll
2011-01-23 21:19:07 156160 ----a-w- c:\program files\mozilla firefox\extensions\yplayer@yummy.net\components\FYPlayer.dll
2011-01-20 21:22:13 -------- d-----w- C:\Metaboli
2011-01-12 07:09:45 409600 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 07:09:44 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 07:09:44 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 07:09:44 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 07:09:44 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 07:09:43 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:47:31 1169408 ----a-w- c:\windows\system32\sdclt.exe

==================== Find3M ====================

2010-11-06 11:10:29 345088 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-06 11:10:13 357376 ----a-w- c:\windows\system32\taskschd.dll
2010-11-06 11:10:13 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-06 11:09:57 603648 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-05 00:53:47 171520 ----a-w- c:\windows\system32\taskeng.exe

============= FINISH: 10:15:12.71 ===============

Attached Files



#4 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Location:UK
  • Local time:10:46 PM

Posted 30 January 2011 - 12:03 PM

Hi,

My name is Casey and I will be helping you with your malware problems.

As you may have noticed, I am currently in training which means that all of my responses will first be verified by a malware removal coach. As such, there may be a little delay in my responses to you. On the plus side, there will be two sets of eyes looking over your logs.

Whilst I research the problems in your logs, it is very important that you do not make any changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.

You may wish to "Watch Topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.

Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC.

Regards,

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#5 Trudy82

Trudy82
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Posted 31 January 2011 - 03:26 PM

Wasn't sure if I needed to reply to this one, but just incase: Sounds good! Looking forward to your help! :)

#6 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Local time:10:46 PM

Posted 01 February 2011 - 11:15 AM

Hi,

There doesn't seem to be much wrong in the logs, which is odd – so we’ll look a little deeper.

:step1: Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

:step2: Please visit the online Jotti Virus Scanner Posted Image<--link
  • Browse to the following filepath:

    c:\users\bryane~1\appdata\local\temp\Fadpu16E.sys
  • Click on the Posted Image button.
    The scanner will check the file with various AV companies.
  • Copy and paste the results box into a reply to this thread.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#7 Trudy82

Trudy82
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Posted 01 February 2011 - 10:11 PM

Hello Casey,

Okay, below are the two pasted results. One thing however. I don't know if this is normal or not, but that file you told me to scan in the online scanner thing, at first I tried to hit the browse button on the site and then find it by going to C, then Users, then Bryan Evans, but then there was no appdata folder. I checked a few times to make sure. It wasn't there. So finally I just copied and pasted the file name you sent me into the bar and hit open and scanned it that way. I don't know if that renders the results invalid or not, but I thought I would let you know I couldn't find the appdata folder within the Bryan Evans folder on my computer. Okay, here are the reports:

RootKit thingy:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6001 (Service Pack 1)
Number of processors #2
==============================================
>Drivers
==============================================
0x8F204000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 9793536 bytes (NVIDIA Corporation, NVIDIA Windows Kernel Mode Driver, Version 186.44 )
0x8223D000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x8223D000 PnpManager 3907584 bytes
0x8223D000 RAW 3907584 bytes
0x8223D000 WMIxWDM 3907584 bytes
0x9EEB0000 Win32k 2109440 bytes
0x9EEB0000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x90254000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20110201.020\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0x8A60E000 C:\Windows\system32\drivers\ql2300.sys 1277952 bytes (QLogic Corporation, QLogic Fibre Channel Stor Miniport Driver)
0x8AC09000 C:\Windows\System32\Drivers\Ntfs.sys 1110016 bytes (Microsoft Corporation, NT File System Driver)
0x8FE02000 C:\Windows\system32\DRIVERS\athr.sys 1105920 bytes (Atheros Communications, Inc., Atheros Extensible Wireless LAN device driver)
0x8A872000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x90045000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)
0x8F00A000 C:\Windows\system32\DRIVERS\nvmfdx32.sys 1036288 bytes (NVIDIA Corporation, NVIDIA MCP Networking Function Driver.)
0x8AA0E000 C:\Windows\System32\drivers\tcpip.sys 954368 bytes (Microsoft Corporation, TCP/IP Driver)
0x8046D000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xA68EE000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8A40E000 C:\Windows\system32\drivers\megasr.sys 749568 bytes (LSI Corporation, Inc., LSI MegaRAID Software RAID Driver)
0x90148000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 741376 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xA540F000 C:\Windows\system32\drivers\spsys.sys 716800 bytes (Microsoft Corporation, security processor)
0x8A003000 C:\Windows\system32\drivers\iastorv.sys 659456 bytes (Intel Corporation, Intel Matrix Storage Manager driver (base))
0x8FB5D000 C:\Windows\System32\drivers\dxgkrnl.sys 651264 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8A275000 C:\Windows\system32\drivers\elxstor.sys 606208 bytes (Emulex, Storport Miniport Driver for LightPulse HBAs)
0x8054D000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x97CEE000 C:\Windows\System32\Drivers\NIS\1008000.029\ccHPx86.sys 503808 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0x8A801000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xA5515000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8A13A000 C:\Windows\system32\drivers\adp94xx.sys 434176 bytes (Adaptec, Inc., Adaptec Windows SAS/SATA Storport Driver)
0x97C5C000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x97C00000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20110131.001\IDSvix86.sys 372736 bytes (Symantec Corporation, IDS Core Driver)
0x8A746000 C:\Windows\system32\drivers\ql40xx.sys 348160 bytes (QLogic Corporation, QLogic iSCSI Storport Miniport Driver)
0x90201000 C:\Windows\System32\Drivers\NIS\1008000.029\SRTSP.SYS 339968 bytes (Symantec Corporation, Symantec AutoProtect)
0x8A377000 C:\Windows\system32\drivers\NIS\1008000.029\SYMEFA.SYS 323584 bytes (Symantec Corporation, Symantec Extended File Attributes)
0xA6884000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x9F100000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x8A1A4000 C:\Windows\system32\drivers\adpahci.sys 311296 bytes (Adaptec, Inc., Adaptec Windows SATA Storport Driver)
0x806E2000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x942D5000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8060E000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x97D69000 C:\Windows\System32\Drivers\NIS\1008000.029\BHDrvx86.sys 270336 bytes (Symantec Corporation, BASH Driver)
0x8042C000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x8A0E4000 C:\Windows\system32\drivers\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x90007000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 253952 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x8AB92000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x9438F000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8A4EB000 C:\Windows\system32\drivers\uliahci.sys 245760 bytes (ULi Electronics Inc., ULi SATA Controller Driver)
0x8F190000 C:\Windows\system32\drivers\CHDRT32.sys 241664 bytes (Conexant Systems Inc., High Definition Audio Function Driver)
0x8A9A8000 C:\Windows\system32\drivers\NETIO.SYS 237568 bytes (Microsoft Corporation, Network I/O Subsystem)
0xA680B000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8AD20000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x9426A000 C:\Windows\System32\Drivers\NIS\1008000.029\SYMTDI.SYS 212992 bytes (Symantec Corporation, Network Dispatch Driver)
0x8F14B000 C:\Windows\system32\DRIVERS\usbhub.sys 212992 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8220A000 ACPI_HAL 208896 bytes
0x8220A000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8A574000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x9431D000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8AB3F000 C:\Windows\system32\DRIVERS\SynTP.sys 196608 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0x8FF10000 C:\Windows\system32\DRIVERS\msiscsi.sys 188416 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8F1CB000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8A527000 C:\Windows\system32\drivers\ulsata2.sys 180224 bytes (Promise Technology, Inc., Promise SATAII150 Series Windows Drivers)
0x8A97D000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8F114000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0xA54CE000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0xA685C000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8AD85000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x80665000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8A20F000 C:\Windows\system32\drivers\adpu320.sys 155648 bytes (Adaptec, Inc., Adaptec StorPort Ultra320 SCSI Driver)
0x805D6000 C:\Windows\system32\drivers\SCSIPORT.SYS 155648 bytes (Microsoft Corporation, SCSI Port Driver)
0x8A5B6000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x9039F000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0x8FF80000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x807A3000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8A7DF000 C:\Windows\system32\drivers\ulsata.sys 135168 bytes (Promise Technology, Inc., Promise Ultra/Sata Series Driver for Win2003)
0x8A3DD000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x94201000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x8A553000 C:\Windows\system32\drivers\vsmraid.sys 135168 bytes (VIA Technologies Inc.,Ltd, VIA RAID DRIVER FOR AMD-X86-64)
0xA55CD000 C:\Windows\system32\drivers\mrxdav.sys 131072 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x943D5000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8A0AC000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x97CBA000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xA5582000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x8069B000 C:\Windows\system32\drivers\mpio.sys 114688 bytes (Microsoft Corporation, MultiPath Support Bus-Driver)
0x807CC000 C:\Windows\system32\drivers\adpu160m.sys 110592 bytes (Adaptec, Inc., Adaptec LH Ultra160 Driver (x86))
0x8AAF7000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x97DE4000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x80788000 C:\Windows\system32\drivers\nvraid.sys 110592 bytes (NVIDIA Corporation, NVIDIA® nForce™ RAID Driver)
0x8A33B000 C:\Windows\system32\drivers\lsi_fc.sys 106496 bytes (LSI Logic, LSI Logic Fusion-MPT FC Driver (StorPort))
0x8A0CA000 C:\Windows\system32\drivers\lsi_scsi.sys 106496 bytes (LSI Logic, LSI Logic Fusion-MPT SCSI Driver (StorPort))
0x8076E000 C:\Windows\system32\drivers\msdsm.sys 106496 bytes (Microsoft Corporation, Microsoft Device Specific Module)
0xA559F000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8A9E2000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x8A355000 C:\Windows\system32\drivers\lsi_sas.sys 98304 bytes (LSI Logic, LSI Logic Fusion-MPT SAS Driver (StorPort))
0xA6844000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x97CD7000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8FF5E000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8A3C6000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x8A249000 C:\Windows\system32\drivers\arc.sys 90112 bytes (Adaptec, Inc., Adaptec RAID Storport Driver)
0x8A25F000 C:\Windows\system32\drivers\arcsas.sys 90112 bytes (Adaptec, Inc., Adaptec SAS RAID WS03 Driver)
0xA68D2000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x9434F000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x94254000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xA55B8000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8FFC6000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8AD61000 C:\Windows\system32\drivers\sbp2port.sys 86016 bytes (Microsoft Corporation, SBP-2 Protocol Driver)
0x8A7A8000 C:\Windows\system32\drivers\sisraid4.sys 86016 bytes (Silicon Integrated Systems, SiS AHCI Stor-Miniport Driver)
0x942AC000 C:\Windows\System32\Drivers\NIS\1008000.029\SYMFW.SYS 86016 bytes (Symantec Corporation, Firewall Filter Driver)
0x8A235000 C:\Windows\system32\drivers\djsvs.sys 81920 bytes (Adaptec, Inc., Adaptec Ultra SCSI miniport)
0x903C4000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20110201.020\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x8FFB2000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x942C1000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8AB21000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0xA5502000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8A5DB000 C:\Windows\system32\drivers\RTSTOR.SYS 77824 bytes (Realtek Semiconductor Corp., Realtek USB Mass Storage Driver for Vista)
0x9437C000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8ABDF000 C:\Windows\system32\DRIVERS\HDAudBus.sys 73728 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8ADAC000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8F17F000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80413000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8A5A6000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8A313000 C:\Windows\system32\drivers\iirsp.sys 65536 bytes (Intel Corp./ICP vortex GmbH, Intel/ICP Raid Storport Driver)
0xA54BE000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8075E000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8FFE2000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x8068C000 C:\Windows\system32\drivers\isapnp.sys 61440 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xA69F0000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x8AD76000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x806B7000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8AB12000 C:\Windows\system32\DRIVERS\processr.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x8FFA3000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8ABD0000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x806D3000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x9F0F0000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x9436E000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8A4D0000 C:\Windows\system32\drivers\nfrd960.sys 57344 bytes (IBM Corporation, IBM ServeRAID Controller Driver)
0x9423D000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8ABF1000 C:\Windows\system32\drivers\nvhda32v.sys 57344 bytes (NVIDIA Corporation, NVIDIA HDMI Audio Driver)
0x80733000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x9429E000 C:\Windows\System32\Drivers\NIS\1008000.029\SYMNDISV.SYS 57344 bytes (Symantec Corporation, NDIS Filter Driver)
0x97DAB000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8FF51000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x8A4DE000 C:\Windows\system32\drivers\nvstor.sys 53248 bytes (NVIDIA Corporation, NVIDIA® nForce™ Sata Performance Driver)
0x8A79B000 C:\Windows\system32\drivers\sisraid2.sys 53248 bytes (Microsoft Corporation, SiS RAID Stor Miniport Driver)
0x8F13E000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8F107000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x805C9000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8A323000 C:\Windows\system32\drivers\iteatapi.sys 49152 bytes (Integrated Technology Express, Inc., ITE IT8211 ATA/ATAPI SCSI miniport)
0x8A32F000 C:\Windows\system32\drivers\iteraid.sys 49152 bytes (Integrated Technology Express, Inc., ITE IT8212 ATA RAID SCSI miniport)
0x8A7BD000 C:\Windows\system32\drivers\symc8xx.sys 49152 bytes (LSI Logic, LSI Logic 8XX SCSI Miniport Driver)
0xA69D6000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8AA00000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x97DB8000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x8A12F000 C:\Windows\system32\drivers\hpcisss.sys 45056 bytes (Hewlett-Packard Company, Smart Array Storport Driver)
0x8AB34000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8AB71000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8A4C5000 C:\Windows\system32\drivers\mraid35x.sys 45056 bytes (LSI Logic Corporation, MegaRAID RAID Controller Driver for Windows Vista/Longhorn for x86)
0x94232000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8FF75000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8A7C9000 C:\Windows\system32\drivers\sym_hi.sys 45056 bytes (LSI Logic, LSI Logic Hi-Perf SCSI Miniport Driver)
0x8A7D4000 C:\Windows\system32\drivers\sym_u3.sys 45056 bytes (LSI Logic, LSI Logic Ultra160 SCSI Miniport Driver)
0x8FF3E000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8ADE6000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x806C9000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x97DCB000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8A309000 C:\Windows\system32\drivers\i2omp.sys 40960 bytes (Microsoft Corporation, I2O Miniport Driver)
0x8A36D000 C:\Windows\system32\drivers\megasas.sys 40960 bytes (LSI Corporation, MEGASAS RAID Controller Driver for Windows Vista/Longhorn for x86)
0x8A125000 C:\Windows\system32\drivers\msahci.sys 40960 bytes (Microsoft Corporation, MS AHCI 1.0 Standard Driver)
0x8FFF4000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA54F8000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x943CB000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0xA69CC000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x903D8000 C:\Windows\system32\drivers\NIS\1008000.029\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0x8AB88000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xA6800000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x8ADBD000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x903E2000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0xA55F6000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x9424B000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x94365000 C:\Windows\system32\DRIVERS\SymIMv.sys 36864 bytes (Symantec Corporation, NDIS 6.0 Filter Driver for Windows Vista)
0x9F0D0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8ADF1000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8AC00000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x80654000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8A0A4000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80424000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x80756000 C:\Windows\system32\drivers\cmdide.sys 32768 bytes (CMD Technology, Inc., CMD PCI IDE Bus Driver)
0x97DC3000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes
0x8040B000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x8065D000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8AB80000 C:\Windows\system32\DRIVERS\nvsmu.sys 32768 bytes (NVIDIA Corporation, NVIDIA nForce™ SMU Microcontroller Driver)
0x94222000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x9422A000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8FF49000 C:\Windows\System32\Drivers\RootMdm.sys 32768 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0x8AD59000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x807C4000 C:\Windows\system32\drivers\viaide.sys 32768 bytes (VIA Technologies, Inc., VIA Generic PCI IDE Bus Driver)
0x8AD18000 C:\Windows\system32\drivers\wd.sys 32768 bytes (Microsoft Corporation, Microsoft Watchdog Timer Driver)
0xA69E8000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x80748000 C:\Windows\system32\drivers\aliide.sys 28672 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0x8074F000 C:\Windows\system32\drivers\amdide.sys 28672 bytes (Microsoft Corporation, AMD IDE Driver)
0x903F2000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x903F9000 C:\Windows\system32\drivers\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x8072C000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x903EB000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x80741000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8FFDB000 C:\Windows\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xA69E2000 C:\Program Files\GameTap Web Player\bin\Release\X4HSX32.Sys 24576 bytes (Exent Technologies Ltd., X4HSX32 Kernel Mode Driver)
0x8ADFA000 C:\Windows\system32\DRIVERS\HpqKbFiltr.sys 20480 bytes (Hewlett-Packard Development Company, L.P., HpqKbFiltr Keyboard Filter Driver)
0x8AB7C000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xA68EA000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x806C6000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8FB5B000 C:\Windows\system32\DRIVERS\nvBridge.kmd 8192 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 186.44 )
0x8FFF2000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8AB6F000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
0x08060000 Hidden Image-->ECenter.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 1060864 bytes
0x00A70000 Hidden Image-->HP.ActiveSupportLibrary.dll [ EPROCESS 0x8516BD90 ] PID: 3364, 110592 bytes
0x01870000 Hidden Image-->CommonUtility.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 110592 bytes
0x05370000 Hidden Image-->ECLibrary.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 126976 bytes
0x051F0000 Hidden Image-->SystemStatus.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 143360 bytes
0x04CF0000 Hidden Image-->PCHealthSecurityPillar.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 208896 bytes
0x04CC0000 Hidden Image-->MessagingInterface.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 28672 bytes
0x078D0000 Hidden Image-->MessagingClients.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 28672 bytes
0x07A20000 Hidden Image-->RemotingClient.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 28672 bytes
0x04CD0000 Hidden Image-->MessagingMessages.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 36864 bytes
0x00B10000 Hidden Image-->CommonInterfaces.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 45056 bytes
0x051E0000 Hidden Image-->Content.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 45056 bytes
0x05260000 Hidden Image-->HowToPillar.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 45056 bytes
0x052E0000 Hidden Image-->Content.XmlSerializers.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 45056 bytes
0x04CB0000 Hidden Image-->MessagingServer.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 53248 bytes
0x05230000 Hidden Image-->PCAlertsPillar.dll [ EPROCESS 0x854ADD90 ] PID: 3556, 69632 bytes


Online Scanner thingy:

This file has been scanned before. The results for this previous scan are listed below.


Filename: 460969
Status:
Scan finished. 0 out of 20 scanners reported malware.
Scan taken on: Thu 14 Jan 2010 07:59:57 (CET) Permalink

Additional info
File size: 31744 bytes
Filetype: PE32 executable for MS Windows (native) Intel 80386 32-bit
MD5: 03bff1de5b708e92a1926ba4a33595d0
SHA1: 8be036b88bfcdf7cf159d74d5d038bae38865758



One question I have is this: What happens if we don't find evidence of a virus?? Does that mean my hubby's computer just randomly decided to break one day and those files are inaccessible for good? Is it even possible for computers to spontaneously break? I know it's way too early to give up, just wondering. :)

Thank you!
~Trudy~

#8 Casey_boy

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Posted 02 February 2011 - 12:01 PM

Hi,

What happens if we don't find evidence of a virus??


Having looked through your logs, there doesn't seem to be any problem here at all. There are some steps we can take to try and fix this issue though.

Does that mean my hubby's computer just randomly decided to break one day and those files are inaccessible for good?


It could be randomly or, more likely, there was some cause :P However, it doesn't necessarily mean that those files are inaccessible and if the next couple of steps I have in mind don't work, then we will try and access them so that you may back them up.

Please boot/reboot your computer, but as it powers back on please press and hold the F8 Key - do you see a Repair your computer option?

If so;

  • On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER.
  • Select a keyboard layout, and then click Next.
  • Select a user name and enter the password, and then click OK.
  • On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem and, if necessary, it might restart your computer as it makes repairs.

Casey

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#9 Trudy82

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Posted 03 February 2011 - 01:56 AM

Hi Casey,

Tried to post earlier but it got erased somehow. Anyway, I tried what you said and unfortunately it said that it didn't find a problem. However, when I restarted the computer I managed to write down word for word the message Bryan has been getting every time he starts up. It pops up from the task bar and says, "Your user profile was not loaded correctly! You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator." Everything is always set to default, i.e. a HP Advisor toolbar is at the top of the desktop, Firefox acts as if it's never been booted up before (asks us to import bookmarks), etc. I hope that error message might help somehow! We'll see...

Thanks,
~Trudy~

#10 Casey_boy

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Posted 03 February 2011 - 07:16 AM

Hi,

That error message certainly does help and confirms what we thought. Your user profile is corrupted, to fix this there are quite a few hoops to jump through, but we'll get there :thumbup2:

:step1: Run Windows CheckDisk
  • Double-click My Computer, and then right-click the hard disk that has your Windows installation on it.
  • Click Properties, and then click Tools.
  • Under Error-checking, click Check Now (you may need to enter your administrator password)]. A dialog box that shows the Check disk options is displayed,
  • Sselect the Scan for and attempt recovery of bad sectors check box, and then click Start.
  • Click Yes to schedule the disk check
  • Restart your PC

Note: this process will take some time, please allow it to run fully.

Can you log on to your normal profile now? If not, please continue:

:step2: Create a new user profile

How many profiles do you have on the PC - i.e. how many separate user accounts?
  • If you have just one, then you will need to create two new accounts. One account will replace your current corrupted one and one will be deleted after we have fixed this issue. I suggest you name one "fixer" and one with a new appropriate name (in my case that might be "Casey").
  • If you have two or more accounts (including the corrupted one), then you will just need to create one new account, which will be used to replace your current corrupted one.

I would now like you to follow the instructions here under the heading To create a new user profile, to create these new accounts.

:step3: Copy files from the corrupted to the new profile
You will now copy the personal files from your corrupted profile to your new profile. Note that this new profile should be the one which is replacing the corrupted one (i.e. not "fixer"), however this process will have to be done from the account which is neither the corrupted nor the replacement (i.e. "fixer").

Now follow the instructions here under the heading To copy files to the new user profile.

:step4: Reboot, log in to the new replacement account (not the corrupted one) and verify the data is all there. Your settings will have been restored to default and you will have to change these back to how you desire.

Let me know how that all goes, if you have any questions then please ask. Once that is all completed succesfully we will remove your corrupted account (and "fixer" account, if nessecary).

Casey

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#11 Trudy82

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Posted 05 February 2011 - 09:31 PM

Hello Casey,

I tried to do what you said. I did the Error Check first, but when I rebooted the scan took literally one second and then announced that C: was clean. ?? Weird... So I created a fixer account and a new user account, made them both administrators, and tried to copy the files over. The computer refuses to give me access to the C:\Users\Bryan Evans folder. It said I didn't have permission, and I would need to use the security tab. Tried that, clicked advanced, played around by trying to change the owner to "fixer," logged in to Bryan Evans and tried to pass ownership to "fixer," tried giving special permissions to "fixer," tried everything I could possibly think of and nothing will get me into this folder to copy the files! What am I missing?

Edit: It wouldn't let me change the owner or give special permissions in any of the attempts.
Edit again: Also, when I'm logged into Bryan Evans and I open the folder, I see ntuser.dat, but then there's ntuser.dat.log1 and ntuser.dat.log2 (which is 0 bytes), and there's a few more ntuser.dat with a bunch of numbers in brackets after it, and one that's just called ntuser with no extension. Is that one the .ini file? Which ones should I not copy if I do get the chance to copy the files over? I'm guessing maybe ntuser.dat, ntuser.log1 and 2, and ntuser??

Thanks!
~Trudy~

Edited by Trudy82, 05 February 2011 - 09:40 PM.


#12 Casey_boy

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Posted 07 February 2011 - 03:48 AM

Hi,

Log in as administrator account "fixer". Open an elevated Command Prompt window. To do so, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as Administrator.

Type the following and then hit enter:

takeown /f "C:\Users\Bryan Evans" /r /d y

Then type this and, again, hit enter:

icacls "C:\Users\Bryan Evans" /grant administrators:F /T

Let's see if you're able to copy the files now.

Casey

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#13 Casey_boy

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Posted 14 February 2011 - 09:05 AM

Hi,

This is a three day bump. If you do not reply within two days then this topic will be closed as stale.

Casey

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#14 Elise

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Posted 16 February 2011 - 02:12 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

regards, Elise


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#15 Elise

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Posted 16 February 2011 - 01:08 PM

Reopened as requested. Please proceed with the last instructions.

regards, Elise


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